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roydee
tagDiv Member
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roydee
tagDiv Member
Unable to activate Standard Pack Plug-in - reply
#333066
Feb 25, 2020 at 10:59 am

Hi Vlad, Thank you. I updated to 10.3 and all is good now. Thank you for your response.

roydee
tagDiv Member
Unable to install plug-ins – Newspaper 9.8 and 10 - reply
#328990
Jan 24, 2020 at 10:44 pm

Update…
Version 9.8: I have manually been able to install tagDiv Composer and tagDiv Social Counter BUT when I try to install tagDiv Cloud Manager – the “critical error” is presented.

roydee
tagDiv Member
Mobile home page is different from other pages - reply
#328987
Jan 24, 2020 at 10:28 pm

Wow.. does it take so much time to resolve issues by support. I am un-impressed. I have purchased 2 licences recently and I am quite concerned. Hope your issues get fixed soon cemmersinli

  • This reply was modified 6 years by roydee.
  • This reply was modified 6 years by roydee.
roydee
tagDiv Member
Unable to install plug-ins – Newspaper 9.8 and 10 - reply
#328986
Jan 24, 2020 at 10:23 pm

I have uninstalled v10 and have now installed v9.8 and tried to activate the plug-ins from the Newspaper Welcome Screen
– tagDiv Composer SUCCESS
– tagDiv Cloud Manager Library AJAX ERROR
– TagDiv Social Counter AJAX ERROR

I do not have any other plug-ins installed and this is a fresh install of WordPress.
The site now hangs up and I need to remove the Plug-ins at my host for it to come back again.
“There has been a critical error on your website. Please check your site admin email inbox for instructions” The instructions do not help me at all.

Appreciate your assistance. I have spend countless hours on this. I may now need a refund for both licences if we cannot get this to work.

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