Thanks!

That did the trick.

Hello,

I don’t have that file in that directory. I re-downloaded the theme and manually added that file, but any changes I make to it do not reflect on the live site.

Do I need to link that file somewhere since it originally was not in the parts/header/ directory?

Thanks!

Hello,

I also have the same request. Where would I make the custom changes to the registration pop-up in the Newspaper theme?

Thanks!

Hi. Thank you for your help. I had been doing everything properly but at some point I had an ‘Eureka’ moment and it dawned on me that it was likely an error with our hosting the was preventing the created thumbnails from writing to to server. So, in reality, it was pulling everything from that one featured image. I contacted our support and they did something with Apache and suddenly it all worked. I guess, I at least know I wasn’t completely insane and was doing through the right motions. 🙂

As I said in my original message, I have all of those thumbnails sizes turned on and have from the start.

Hi Alin,

I had read that before and tried the regeneration but it didn’t work. Nonetheless, I tried again this time just to make sure and it still didn’t work. I do have Jetpack installed but I’m not using Photon.

The blog is at http://blog.samys.com/

This shows what I have on in Jetpack
http://blog.samys.com/wp-content/uploads/2016/01/blogproblem_1.jpg

and this shows which other plugins I have activated in general
http://blog.samys.com/wp-content/uploads/2016/01/blogproblem_3.jpg
http://blog.samys.com/wp-content/uploads/2016/01/blogproblem_2.jpg

Thanks,
Sarah

I know this is a basic answer so I apologize if you have already been through this but it too me a solid day to realize that the formats dropdown box was there for me but hidden as ‘default’. Once I toggled it on it has been there and functioning fine. I toggled it on by clicking on the ‘toolbar toggle’ button during a post edit. In mine, that button is next to the guy in the hat and the ‘revslider’ drop down.

Also, there is a graphic at the top of this page which suggests that the support team for this product is on holiday vacation until tomorrow.