The result is a website that’s lost all customization again! I will spend the next 2 hours fixing my website. Thank you

I’m so annoyed with this. I just want to update the theme but every time I need to spend hours re-adding customization. The theme says press the button and update. This has NEVER worked. I’ve never used such a bad theme. I waste so much of my time with these theme updates that don’t work.

I even do manual updates like I was told before. This doesn’t work now either. Where can I review this theme?

Update: Site has been down all day as problem with back-up. Now running with old theme and all customization is lost. Wasted my day and lost me $$$. Problem still not fixed

Sort this out asap

The activate theme menu button in the sidebar does not exist! Your instructions are old.

Ok, I’ve done that. The updated theme seems to work now.

However, when I go to Theme updates it says ‘Newspaper Theme license key is not yet activated’

When I press the blue button to activate it says I can’t access this page.

Screenshots here: https://imgur.com/a/UjsT5au

Ok, thanks. I’ve e-mailed contact@tagdiv.com with my details

I did what you said apart from deactivating than essential few plug-ins.

When I try and make a new post when I click preview it says there is a critical error on the site.

I can edit posts that have been published already but not drafts or new posts.