Hi Bettina,

I tested the Popular Sort feature. Can you please watch this short video demonstrating the questions I have? There seems to be some inconsistency.

Video Here: https://youtu.be/k2qM-LxMXks

What about the “Sort Order” settings shown in the screen shot? Link here:https://wilsoncoun1stg.wpenginepowered.com/wp-content/uploads/2025/03/Screenshot-2025-03-31-at-2.42.23 PM.png

See where it says most popular 7 days?

How is this turned on? Is an additional plugin needed? If so, where do I get the plugin?

Is there a way to get the Big Grid Flex 1 element to show only one article instead of 2?

Unfortunately, the “Flex Box 1” is not going to be an option for us.

Is there not a way to split a Big grid so one article space can work independently?

Hi Anamaria,

The ad codes are set in the Dashboard > Theme Options > Ads > In several different ad positions including the header.

The Lazy Load is enabled on the site exactly the way you are showing in the below link you sent.

Does it need to be enabled or disabled?

2. Check if you do not have this feature enabled: https://forum.tagdiv.com/loading-image-effects/

Check out this guide as well: https://forum.tagdiv.com/what-is-ajax-preloading/.

Hi,

Can you elaborate more? I don’t understand.

Calin, if you can fix the header to be sticky on desktop but not disappear on mobile that would be great. I would need a time window in which you would be doing this. Is that possible?

How was what update made?

Hi,

Can you please watch this short video? There is still an issue.

Can you please watch this short video to see how this issue can be resolved?

Is there a way to have a sticky header on desktop but not on mobile?

There is not a caching plugin on his website. However, it is hosted on WPengine and the caching is not the best on this server.

I disabled the sticky header and it works correctly on mobile, but would prefer is the header can be sticky or a “floating header” on desktop.

Please watch this very short video for demonstration.

My website isn’t showing a feature that your video shows.

Can you please look at this short video and let me know how to fix?

Thanks

Can you please watch this short video and teach me how to fix?

Hi Bettina,

Please see below

Bettina Thank you so much for your help.

Can you please watch the 3 short videos below and teach me how to fix
those issues?

How can there be a Hero Background Video with overlay and text above it, that is optimized for Desktop, Laptop, Tablet, and Mobile?

How can these tabs be created in TagDiv?

Header:

• This reply was modified 4 years by stringbenderb5.
• This reply was modified 4 years by stringbenderb5.

Ok, Thanks

Can you now please watch this short video and teach me how to fix new issue?

<iframe width="560" height="315" src="https://www.youtube.com/embed/8UMTlwCoMzA" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

Hi,

The header video isn’t quite what I am trying to do.
Can you please watch this short video for a better explanation.

<iframe width="560" height="315" src="https://www.youtube.com/embed/4vs3ibHKAWI" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

Hi Anamaria,

Can I get more direction? How do I get the correct screen to appear so I can set an image on the row?

Your screenshot has a section called “Zone Specific Parameters”

Your Screenshot is the top image. My screenshot is the bottom image.

How do I get the Zone Specific Parameters option on mine?

NEW ISSUE: Actually the pages are working. It is the Mobile Menu Navigation is redirecting user to categories instead of the pages.

How can this be fixed? Do you go into website? If so, I can send you login.

Sorry, I was not clear enough. Neither the website nor the pages were built with TagDiv. They were all built with WPBakery. Only the header of the website was built with TagDiv.

Why are WPBakery built pages not showing on mobile? (It appears it is being caused by the tagdiv builder)

Can I give you a login to the site and you take a look?

Update – I installed and activated the TagDiv Mobile Theme plugin and was able to to turn off the “Show Mobile Theme” button on each page.

However, even with it that turned off it does not show the desktop content on mobile. Also, show a different mobile header and the navigation does not show on mobile.

When I turn off the TagDiv Mobile plugin the header and menu are correct. Again specifies pages still do not show on mobile

Can you please watch this short video for a better explanation and to see what I have already tried?

https://youtu.be/ifey_gk9PYY

BASICALLY- How do I turn off the mobile theme for pages that no longer have the mobile theme option buttons in the Gutenberg Editor?

Nevermind I figured it out. It can be done in the Yoast plugin.

Now there is a new issue. Can you please watch this short video ands tell me how to fix?