on all social networks the image always appears embedded in the article – on WhatsApp I’m having difficulty making this happen.

please disregard the case as I have already resolved it by updating and activating the mobile plugin.
I use the AMP plugin I need help improving the appearance of the main page via mobile – the configuration found delivering a new format. How do we include new items like the menu at the bottom and our podcast section?

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You advised us to deactivate the mobile plugins and I believe that this error was caused by this situation. I reactivated the plugin today, 11/30, after updating the theme. The first article after activating the plugin accessed by Google appears to be normal. I need to know how to resolve the other pages that were completely disconfigured. see attached thanks

• This reply was modified 2 years by thalesbrandao.

I disabled the tagDiv Mobile Theme and it started working again until a solution was found from support.

I disabled the tagDiv Mobile Theme and it started working again until a solution was found from support.

goodnight. Did you manage to solve it? please if yes help us.

Hello,
Our website was also offline in the mobile version. We urgently need a solution. We are losing traffic and business.
http://www.cidademarketing.com.br

good afternoon. In fact, the positioning of the message that I need to appear is below the title photograph. Which line of source code do I need to insert? and how did you get to this file manager – is it within the Newsmag panel?
https://www.cidademarketing.com.br/marketing/2023/09/22/stellantis-confirma-continuidade-do-ciclo-de-investimentos-de-r-25-bilhoes-ate-2025-no-rio-de-janeiro/

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thanks.
How can I get to this file manager? which way, please? https://i.imgur.com/OBvFW8O.png

thanks.
How can I get to the file manager to edit?
https://www.cidademarketing.com.br/marketing/2023/09/22/maxmilhas-do-grupo-123milhas-entra-com-pedido-de-recuperacao-judicial/
Another question, why doesn’t the button I used appear on the mobile model appear on the desktop model?

• This reply was modified 2 years by thalesbrandao.

I sent the explanatory screens by email to thalesbrandao@cidademarketing.com.br

Let’s go. Manage to resolve in parts – include a script in JS/Code. And I reported a tag in the Ads part with Header Ad placement. OK! It worked for desktop.
For mobile – I went to Mobile Theme, Mobile Ads and reported the same TAG to Header – however, the ad appears for Desktop and does not appear for Mobile. What should I do? I need the ad to be reported on both platforms (mobile and desktop). Thanks

Calin, i send a new email. thanks.

Calin,

I sent you a new email. Clarifying the fact better and asking for guidance. I need the new advertiser’s ads code to be able to be displayed on our website through Newsmag. thanks

I sent an email detailing the case

thanks. I already managed to do it.

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Calin, thank very much.
I made the changes and it looks like the result was excellent. I will be running new tests. cheers. thanks! thank you very much

the situation is intermittent – at times the main page is in mobile format and at other times it is in desktop format.

the fact occurs only on the main page. in mobile format on desktop when clicking the site is in desktop format – when you return to the main page it is in mobile format. like this?

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I asked some friends to test it and now I realized that in all requests the site on the desktop is in mobile format. I think this fact started to happen after the latest theme updates. how to solve? please!

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I made the requested adjustment and still the error persists.

very strange. at times on edge it is in mobile format and at other times in desktop format.
I don’t think it’s a cache and plugin problem. how to solve? can you access our website through the edge and send us a print? how to solve this problem?

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returned to normal.
however, it seems to me that there is intermittency – at times it is in mobile format and at other times it is in website format.
any bugs? other reports?