My web guy fixed the issue by switching from the Magazine Pro Search Template to Search Template 3. He works with a number of sites using Newspaper, and for any of them that use search templates with similar code: not all posts are displayed for a given search. Any site using the Magazine Pro template (and most of your demo search templates) DO NOT search titles for instance and miss tons of other relevant posts. He is now working directly with tagDiv to show them the problem in the hope that they can fix the errant templates. But in the meantime my site is now using Search Template 3, and search has been restored to normal.
The problem appears to be with the Newspaper theme, as when I switch to WordPress 2022, search works just fine.
I tried Flex Block 1 and Flex Block 2, but they did not seem to respond to any search requests. Then I tried adding a Flex Loop Filter element above the Posts Loop, but choosing any of the different options did not have any impact on the listing of the results. I must be missing a step somewhere.
Thanks Bettina, your answer led me to find the Search Template I’m apparently using, in my Cloud Templates. The only Search Template in play is Search Template 40 – Pandemic Pro, so I opened that with tagDiv Composer. On that page I can select the Posts Loop element and see the Sort Order option in the Extra section of the General tab. It was already set to -Latest-, so I didn’t make any changes. Glancing through the other tabs, I don’t see anything else that might impact what results I get or how they are displayed (other than appearance options). Should I try a different Search Template altogether?
I am having the same trouble, and some of the screencasts you posted above are no longer available. My questions are: How can I tell if a Pro Prebuilt Website has been installed? If one is installed, how can I modify it?
I understand how to use tagDiv Composer to modify fonts on my home page, but I don’t know how to make global changes to my posts. I thought using the Theme Panel would accomplish that, but the changes I make there are not taking effect.
My website is https://thelansingjournal.com
Thank you for your help!
Here are the screenshots you requested:
https://thelansingjournal.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-19-at-8.24.51-AM.png
https://thelansingjournal.com/wp-content/uploads/2021/05/Screen-Shot-2021-05-19-at-8.25.33-AM.png
I have removed and reinstalled Composer several times.
My website is https://thelansingjournal.com.
I don’t think it’s a caching issue. And it’s not isolated to the Business Directory plugin. The same issue was happening on my 404 page for a while, though now that’s been corrected. It’s certain pages that don’t have expected content — they aren’t able to render the menu properly.
I’m not using WP Bakery, and I went through the steps outlined above, but the problem persists. Here’s a link to what my Category looks like:
https://thelansingjournal.com/local-business-directory/wpbdp_category/advertiser/
Thank you very much. I reinstalled Composer and the GiveWP plugin, and I was able to create a donation form. I’ve run the form through several tests, and it seems to be working! I appreciate the time you put into fixing the tagDiv Composer and resolving the conflict.
Anamaria, I sent you an email at the address you provided. I also included Ben Meredith from GiveWP and Justin, my web guy. Ben has been very responsive and has replied in great detail, but he can’t go further without hearing from tagDiv. Here’s his most recent update: “Here’s what our development team found: The tagdiv composer plugin is utilizing the filter get_post_meta in a way that is messing with the postmeta for GiveWP donations, and that is part of the problem, at least. You can confirm that by creating a test donation (you have to have the tagdiv composer plugin inactive to submit it) and then activating the tagdiv composer plugin and checking an individual donation to see that the form becomes detached. In a quick perusal of the tagdiv codebase, there are several different instances of the get_post_meta filter, and it’s unclear which call to that filter is messing things up for GiveWP. We’ll need to hear back from the team there to help!”
Is tagDiv doing anything to get this issue resolved? One of the reasons I purchased the Newspaper theme is that I heard the tech support and customer service were excellent. So far that has not been my experience.
Here is more help from Ben, who it seems has been very willing to help solve this problem:
“I’d love for the tagdiv team to follow these steps and see what they can find:
1. Install the free GiveWP plugin and activate it.
2. Install the tagdiv composer plugin and activate it.
3. Attempt to create a new Donation form (Donations > Add Form) and modify or save it.
“It will not save correctly, and it will display incorrectly on the front end of the site. Deactivate tagdiv composer to see how GiveWP is supposed to work.
“There are no console warnings.
“My suggestion would be for that plugin to only inject its scripts and/or styles onto pages where they are used, or provide users with a method of excluding tagdiv scripts on certain posts/pages/post types.
“I’m happy to have a developer from our team help here, but the problem is that the conflict is with a premium plugin that we do not have access to.”
Well, I went through the steps again and then went back to the GiveWP plugin and tried to set up a form. Sometimes some of the same issues were happening, like it wouldn’t recognize that I had selected a template. Other times it did seem to save the changes I was making. So it doesn’t seem like the conflict is completely resolved, but maybe we’re making progress! Is there a way we could loop Ben Meredith from GiveWP into this conversation, along with the web guy from my site?
My developer say, “Ask if they can simply disable composer on the GiveWP custom post type to start with.”
I took those steps, and they didn’t resolve the issue. Did you actually push out a different version to the public? It’s possible you did update the plugin and didn’t update the built on date.
I appreciate that you are actively trying to solve the issue. My web guy says he could tell right away by looking at the code it was Composer that was conflicting. He has an idea for a solution that he thought was pretty simple.
We raised this issue with GiveWP support on April 8 and added TagDiv support to the thread April 19 at which time GiveWP offered any assistance necessary to fix the issue with Composer. The TagDiv team decided to simply fall back to the boilerplate we pretend WordPress themes should only work with 8-10 plugins remark rather than dive in and even attempt to fix the issue.
GiveWP’s install base is likely far larger than TagDiv’s.
We do too and the response from TagDiv has been outlandishly off the mark.
My 404 page is broken as well. I deactivated the tagDiv Composer plugin, reinstalled it through the Newspaper theme, and purged my cache, but the problem persists. I believe the only issue with the 404 page is that the menu bar is not displaying correctly.
My site URL is https://thelansingjournal.com
This is the sample 404 page URL: https://thelansingjournal.com/?p=9999999
I tried clearing the cache, but it had no effect. When I went back into tagDiv Composer, I saw that my alternate logo had not been saved, so I put the URL back in, and then it showed up in the preview again — but it still didn’t show on my phone. I saved everything, closed the composer, and went back in again, and the logo was gone again. So it seems like my changes are not being saved by the composer. Am I missing a step somewhere?
Here’s the link to the logo that I want to show up in the sticky menu of my mobile site: https://thelansingjournal.com/wp-content/uploads/2021/04/The-Lansing-Journal_logo-dark_210402.png
Thank you Anamaria,
I was able to switch out the logo for a different version that will show better on black. It looks correct in the preview in the composer, but when I check my site on my phone, the new logo is not appearing though I’ve refreshed a few times. Does it just take a while for the change to take effect?
I thought I saw an option somewhere to upload a “dark” logo, one that would substitute for the standard logo whenever it appears on a dark background. But now I can’t find it back! Can you tell me where I can upload my dark logo, particularly for use in the mobile versions of my site?
My site is https://thelansingjournal.com