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thinkdm2
tagDiv Member

Email sent.

thinkdm2
tagDiv Member

Can you provide me with a screenshot of what you are seeing?

I just completed a reinstall of the theme, and the issue persists. When I do a search in the page source for the missing CSS selector, nothing is found.

thinkdm2
tagDiv Member

A fresh install seems to have resolved this issue—thanks!

thinkdm2
tagDiv Member

The custom fonts are set in the Custom font files section, and work on all pages except for the Error 404 page.

This issue only came up after updating to 10.4.

If you click on the links provided and open Chrome’s developer tools, check Network tab and Font, you’ll see on the error page that custom font files are not loading.

Separately, the custom CSS colors set for the footer and mobile menu do not load.

Please take a look and advise a solution.

Thanks

thinkdm2
tagDiv Member

Also, I am noticing styles missing from the Error 404 page for mobile.

Compare the following links under a 767px width:

https://bottomline.thinkdm2.com/cats
https://bottomline.thinkdm2.com/

thinkdm2
tagDiv Member

Hey Vlad,

Email sent, and password here: jw@jA5Q%^zD1j5wnL8^aaBsm

Thanks!

thinkdm2
tagDiv Member

Hey Vlad,

I’ve replaced the missing images, but the issue persists.

Let me know what needs to be done to get this resolved.

Thanks!

thinkdm2
tagDiv Member

I’ve loaded this theme to another fresh install of WordPress on another server, and the issue persists.

Until this issue is resolved, this theme is unusable.

Please let me know how I can get this fixed.

thinkdm2
tagDiv Member

Thanks for your reply.

I am using the latest theme version and I’ve installed it via FTP. I can confirm that my system parameters match those which were recommended and the only active plugins are the two that were installed via the theme (tagDiv Composer and tagDiv Social Counter).

I really need to get this working ASAP, as I have a deadline I need to hit.

Thanks

thinkdm2
tagDiv Member

I am having the same issue.

When I open Chrome’s Dev Tools and view the console panel, I can see a 403 Error—see below:

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-slider,j&load[]=query-touch-punch,iris,wp-color-picker&ver=4.8.2:4 POST http://70.32.90.114/wp-json/td-composer/do_job?tmp_jobId=0&tmp_blockUid=undefined&uuid=b987a889-324b-08d4-1ae8-a3d616068158&post_id=5 403 (Forbidden)
tdcJobManager.addJob – Error callback – textStatus: error errorThrown: Forbidden

thinkdm2
tagDiv Member

Disregard!

I’ve resolved this issue.

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