I’m on a multisite install (own domainname)

Me too. tagDiv, please update this thread with an estimate on when we can get our sites up and running again. This is incredibly devastating to us that depend on our sites for our businesses!

I tried using your email at contact@tagdiv.com and was auto-responded with a message telling me:
———
For Customer Support requests, please make sure that you send us the following (reply to this email):

– Your ThemeForest license code (Item Purchase Code with an active support period)

– The URL to your website and all the relevant details about your situation (if applicable)

How to find your License Code: . . .

I have owned this product for years, and never make support calls, so I don’t subscribe to your Support service because I don’t need it. What I do need is for my product to work. Please let me know when I can get back to work.

• This reply was modified 3 years by tipkilby. Reason: Because I am mad at the auto-responder telling me that I need "active support" for a problem that I have nothing to do with. Your company put out a defective update, as witnessed by these folks and myself who spent most of the day trying to figure out this problem!

Same issue here. Have you had any resolution of this issue? If so, what was the culprit causing the problem?