Hello,

Actually, I got a reply from Bogdan to my first request “Page speed optimization” that your team will not be able to increase the page speed on the responsive version unfortunately.

From that, I think if using Cloud template library to replace all used by Standard Pack plugin on my site can significantly improve its performance and speed, and I need your service to do it. Therefore, I sent another request on Feb. 15, but no reply till now although I have checked my inbox, spam… very carefully.

If you need me to make a new request, I will.

Thank you!

Hello,

I have not got any till the last check, even in the spam folder. Could you please send it again?

Thanks,
VT

Hello,

Could you please check my requests on your back-end? I sent many to your customer services but have not got any reply from them.

Thanks!

Hello,

I see.

Thank you!

Hello,

I do not know why but finally it works fine on the Homepage as well with a recent check.

Many thanks!

Hi,

I have not used Cloud templates for posts on my website, so I can not edit posts using Tagdiv Composer.

Actually, I’d like to replace all of my website with Cloud library templates to enhance site speed and performance, however, I am not totally sure to start it although I have read many guides from your team (I have opened this ticket), tutorials and this forum. I am worried about missing something to be replaced while deactivating the Standard Pack plugin and it causes errors on my site. Is it possible if my website uses some of Cloud templates from Cloud Library plugin while still keep using some defaulted from the Standard Pack plugin, I mean I use both for my website?

I also sent my request to your service twice, but have not got any response at all (?). Could anyone of you give me a reply?

Thank you!

Hi,

On mobile, I see it works fine on posts and pages, except on the Homepage. How to show it please?

Thank you!

Hello,

For the caption of videos, how to reduce the font-size of video caption as that of image caption, please?

Thanks!

Hello,

Please be noted I can handle this!

Many thanks for your assistance!

Hello,

Yes! Thanks for your advice! I can center align video now, but in block editor. The reason I could not do it is I have created and modified posts in classic editor, not block one.

However, when editing posts in block editor, I recognize when I upload a video in the middle of content, it automatically generates an empty line right above it. I tried to delete it, but it did not work. Please assist me on it!

Thanks!

Hello,

What I mean is the video clip that I DIRECTLY UPLOAD TO WORDPRESS on a new post, not the embedded one from sources outside as Youtube, Vimeo…

Thanks

Hello,

You mean I can do it on a live site? What is the difference bw the Pro template and the cloud one? Do you mean I have to replace the current homepage of my live site with the Pro template? Do I have to replace all everything inside the theme panels with corresponding ones imported from the cloud library? When do I know I can deactivate the Standard Pack plugin without worries of errors coming out because I can see many people have encountered this issue and asked for your help?

Do you have the practical guidelines showing step by step how to do it for us to follow, ex. Step 1, step 2, step 3…?

Thanks

Hi,

When I test my site: http://daotrangtuphat.com/ from https://tools.pingdom.com/, it indicates the slow loading issue is because of Newspaper theme ‘http://daotrangtuphat.com/wp-content/themes/Newspaper/style.css?ver=8.0’.

So, any recommendations to deal with it, please!

Thanks!

Thank you!

Hi Bogdan,

I will check it with my Host and update you soon.

Thanks!

Hi,

I installed WP Super Cache and recognized my web is even slower than that before. I tried to set up plugin as instructed in docs. What should I do in this case, please?

Many thanks!

Hi Bogdan,

Thank you very much!

Hello Cmcromance,

Nice to meet you too.

Lucky for you that it was fixed automatically…

Thanks for your feedback!

Hi Catalin,

Do you mean the content of header menu on mobile theme has not been shown up due to Font settings? What is the solution specifically and technically for my web because the problem still remains.

Thanks!

Hello Catalin,

Regarding my issue as mentioned above, what is the solution for that?

Thanks!

Hello,

How is about my query: header menu such as Tôn chỉ, Tu Phật, Vấn đáp… does not show up on mobile theme?

My website is: http://www.daotrangtuphat.com

Thanks!

Hello,

I have not known how to attach the screenshots directly with text here. Please tell me how to do it!

Website: http://www.daotrangtuphat.com

Thanks!

Hello,

My website is public now and Facebook share function for posts still remains error. How to fix it please?

Thanks!

Hello Catalin,

I have already cleared all necessary but the error still remains. That’s why i thought whether it’s related to the possible reason i mentioned above? If so, when my website is in public, we will soon know why…

Thanks!

Thanks, Catalin!

1) Does that appear a problem if I share a post on localhost (just try to test this function), because website building is still in progress on localhost?

3) I hope this beautiful Big Grid Full 3 will have the slide option in the future because it is well fit with any size of image.

Kind regards,