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whigitalia
tagDiv Member

Hello,
Thanks for your answer.
I check and all the requirements is satisfied.
I also check our plugin but the problem remains.

Is it possible that is related to the change of main domain of the website? Because when it was under develop the url was new.promarket.org and now the url is http://www.promarket.org. The problem is present only now.
Looking for the problem in your forum I see that maybe is related to image url, but we didn’t found any wrong url in our image.

How can we solve? Thanks again for your help!

whigitalia
tagDiv Member

Hello,
It seemed that the problem on the news filter had been solved, but again there are articles that are not of the news category that are shown as if they were. We tried to update the setting from the page modification, but it has not been resolved. What can it be due to?
In particular, the problem is related to the news box on the homepage https://www.fumettologica.it in which the article https://www.fumettologica.it/2020/04/bruno-brindisi-alex-toth-fumetti/ it is shown even if it is not present in the news category!

Thanks again for your help

whigitalia
tagDiv Member

sorry, I solved the problem. It was caused by an incompatibility with a plugin external to yours. Thanks anyway for the help!

whigitalia
tagDiv Member

Hello!
1. Changing and updating the category in the filter has solved the problem. thank you.

2. For images, the popup in the modal window is fine for us, But this does not work and when you click on the image the page with the image url opens. I checked the configuration of the theme and “GENERAL MODAL IMAGE” is active and also “FEATURED IMAGE LIGHTBOX” is set on LightBox.

For now we have had to deactivate General Modal Image to avoid to exit from the site page by clicking on the image.

whigitalia
tagDiv Member

Hi. I want to to the same but with colums… is it possible? Can you please explain to me what you have done?

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