Hi Bogdan,
Thanks for following up. We’ve done the whole remove & reset all plugins thing – all working now in the back end so long as we activate and then deactivate the mobile theme, then the VC works as expected, but the order of elements on the admin page/post editor is all strange (ie the VC is pushed down the page, moving items like ‘page layout options’ and ‘homepage latest articles’ to the top of the page.
On the front end, we have the social counter at zero still (http://naturallyzimbabwean.com/) and we no longer have a unit without the cache refreshed to test/check whether the mobile menu is still showing on chrome. We haven’t had any comments from users yet today.
Thanks, Tim

Fully understand the need to update a child theme, but most developers will advise on any changes required to child themes in their readme or revisions. Anyway, we’ve got nothing in our child theme functions apart from a minor revision to the author element. Nothing that affects page layout. We’ve recreated the child theme, but that has made no difference.

We’ve got the social counter to show by uninstalling/reinstalling, but the counters have reset to zero.
We still have the display issues on chrome for any user that has not cleared their cache.
VC will show in Firefox now, but still fails to load on Chrome, even with cleared caches/cookies, unless the divtag mobile theme is installed.

Thanks for your response. Please can you direct me to the documentation on updating child themes as I did not see anything on that in your update process information, or your v7 readme.

Email sent.

NB, we also have the white admin bar issue on the homepage too – is that connected?

So here’s the default template issue:

http://naturallyzimbabwean.com/2015/01/07/african-rice-makes-a-come-back-2/ (I’ll leave this live for a few days, but please let me know as soon as I can take it offline.)

You can see the homepage footer padding issue on the homepage live:

http://naturallyzimbabwean.com/

This 2nd issue only seems to affect the homepage, other articles/post and other pages seem unaffected.

Thanks,

Tim

Thanks,
We’ve already done a fresh install via ftp on Dec 1, and it made no difference 🙁
Any other clues?

No mods to the templates at all in the child theme.

Current child theme functions:
http://pastebin.com/E2A8BscA

loop-single.php from newspaper:
http://pastebin.com/7UwydRqk

single.php from newspaper:
http://pastebin.com/upCtRiaQ

Thanks for that, we tried all that first time around to check – we’ve just done it again – cleared all caches again etc etc, and still the issue remains. We’ve also noticed that on the homepage the padding for the footer section is gone:

usual plugins active:
https://www.dropbox.com/s/52kw4oazg10x511/Plugins%20%E2%80%B9%20Naturally%20Zimbabwean%20%E2%80%94%20WordPress.png?dl=0
hp footer padding issue:
https://www.dropbox.com/s/4p9xk4qhb5uw38u/Naturally%20Zimbabwean%20%20%20magazine%20hp%20footer%20padding.png?dl=0

We’ve tried using various footer layouts to get one to work – but without success.

Yes, I “fixed” it by using an alternate post layout as described above. The “default” post layout still shows this error. All caches cleared of course.

screenshots of article with error:
https://www.dropbox.com/s/nvwqtwtus24mm6c/Crocodile%20burgers%20steal%20the%20show%20at%20Expo%20Milan%202015%20%20%20Naturally%20Zimbabwean.png?dl=0
https://www.dropbox.com/s/wxwk84j30hdm5ay/footer%20overlay.png?dl=0
https://www.dropbox.com/s/0ksedcpf33uloo4/dev%20tools.png?dl=0

Follow up:
Further testing shows that this is an issue with the “default” post template which seems to have whole .td-footer-wrapper section in the “wrong” place.

I’ve tried deleting the whole newspaper theme directory and replacing it with the latest version, just in case there was an old copy of the template left in there, but still no change.

Please advise asap.

Thanks,

Tim

See @batman post (https://forum.tagdiv.com/topic/big-grid-1-and-2-problems-on-newspaper-6-and-6-1/#post-55067) which pushes the priority of enqueuing of the theme style to the bottom of the pile. Copied here for those of you following this thread:

Open up the functions.php from the child theme and add 1000 priority to the wp_enqueue_scripts action:

add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles', 1000);

Hopefully the tagdiv team will plug this hole shortly.

Dude, you da hero!

access sent to email

So – next update arrived – installed – same issues remain. Please advise.

Yup, issues still there with child themes.

Could you explain how to do this for a Child theme? Can’t see an example of the API Child Theme method that applies to shortcodes replacement/update ie replacing /includes/shortcodes/td_block_authors.php.
Thanks

Child theme updated / replaced with the latest version, all caches cleared etc. Still an issue. The only Big Grid that fits is the Big Grid Slide. All others wrap over. Comparing Slide with Grid 2 – Slide is set in a 1068px wrapper div and Grid 2 set in a 1050px (inherited) width div, with 741px main and 324px additionals for both.

Don’t do it!!!

Take a good amount of time to read all the update issues before doing anything. It’s a nightmare – and you will need to take your site offline for a substantial period of time to do all the upgrades and tweaks and resets!