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yoeldian
tagDiv Member
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yoeldian
tagDiv Member
Can’t open /shop and product page, but can open when login to wp-admin - reply
#515254
Aug 21, 2024 at 10:36 am

Hi
I’ve just checked that the pages can already accessed now.
So you already fixed it?
Can I know what is the root cause?
Thanks beforehand.
🙏

yoeldian
tagDiv Member
Can’t open /shop and product page, but can open when login to wp-admin - reply
#515211
Aug 20, 2024 at 4:21 pm

Hi

I’ve sent the credential that you requested.
The email subject is the same with this topic subject.

Please help

Thanks in advance

🙏🙏

yoeldian
tagDiv Member
Can’t open /shop and product page, but can open when login to wp-admin - reply
#515140
Aug 20, 2024 at 8:57 am

Hi
Please help me on this…
🙏🙏🙏

yoeldian
tagDiv Member
Can’t open /shop and product page, but can open when login to wp-admin - reply
#515106
Aug 19, 2024 at 12:50 pm

Plugin page screenshot: https://prnt.sc/S7JZghPBAF5P

yoeldian
tagDiv Member
Can’t open /shop and product page, but can open when login to wp-admin - reply
#515105
Aug 19, 2024 at 12:49 pm

Yoast SEO is the only plugin that I installed other than the required plugins by the theme.
I’ve just tried to deactivate it and retry, but still didn’t work.
The page still can’t be accessed.
The page can only be accessed after I’m logged in to wp-admin.

yoeldian
tagDiv Member
Can’t open /shop and product page, but can open when login to wp-admin - reply
#515102
Aug 19, 2024 at 12:17 pm

The problem is, why the page can be accessed for logged in users?
I can view the page when I’m logged in.
🙏

yoeldian
tagDiv Member
Can’t open /shop and product page, but can open when login to wp-admin - reply
#515098
Aug 19, 2024 at 12:11 pm

I already update the system status, but still didn’t work.
Screenshot: https://prnt.sc/zdxGrYbBrvkb
🙏

yoeldian
tagDiv Member
No Theme Panel - reply
#339238
Apr 5, 2020 at 7:04 pm

Oh ya, here’s the screenshot of the previous Newspaper theme that I bought:
https://prnt.sc/rtia6r
It has system status tab, theme panel, etc.

While the new theme that I bought only have Plugins and Support tab.

🙁

Viewing 8 posts - 1 through 8 (of 8 total)