Why am I ignored here? I already emailed my new license too. I am unable to post anything as my last theme support has expired. I feel like posting my issue on other posts.

Also, my issue is not resolved, my new theme support is not active, no email reply, let me know if you want me to conceale my order

I also emailed you. I purchased a new theme license, but it still shows the old support status and I can’t post anything. I’m also facing the same issue where a web developer used a cracked version of the theme. Now, even after removing the old theme, plugins, and all related files, when I upload the new official theme to activate it, it automatically shows as “active.” Then it gives the message: “Your license key is not assigned on this website. Please go to the ‘My License’ management panel and assign it to enjoy the full benefits of your theme.”

please guide me and tell me how can i add my new license to this support so i can able to post my questions.

thanks

im also facing this issue
Your site doesn’t include support for the “greenshift-blocks/titlebox” block. You can leave it as-is, convert it to custom HTML, or remove it.

im facing issue with the book plugin taxonomy, any help 🙁

Hi, this issue is occurring again 🙁

Update:
Here is mobile home page which i created https://imgur.com/a/D5pN6xz
And here you can see how its looks on mobile device https://imgur.com/a/D5pN6xz

Hi, I`m not from the support team, but I think you can change the image through the Background image option in the CSS section of the login page.

i have the same issue and in the end, an error comes up saying that Invalid reply from the server endpoint. they are ignoring us; how can we work on our site if we can’t even use predesigns? I really disappointed. I’m just waiting for one day more as I already contacted my hosting provider, and everything is good from the hosting side as my other sites are working fine, and then I will review on Themeforest,

🙁

For your reference, here are screenshots from my WP

As per @Bettina, this issue is caused by insufficient WP_Memory_limit
You can see no issue like this in my case> https://imgur.com/kp5DuQ9

I`m using https as you can see, my domain
https://www.bookwormworlds.com/

I already Installed Really Simple SSL

I already Installed WP Super Cache

I also followed your instructions for deactivating plugins, but no use at all. For the last 6 hours, I have just been stuck in my page design ( Pre-designed Templates – Cloud Library), but it says Invalid reply from the server endpoint. See yourself in the given screenshot.

View post on imgur.com

I`m still waiting. Is there anyone from the support team to assist me in this regard? Or do I forget about my project dateline? It was an unpleasant experience.