We’re running into a lot of 504 errors (over 30,000 since last night), and wpengine support determined the cause to be a conflict with the tagdiv plugin suite (including the tagdiv composer, which we used to build our site’s homepage) and the theme itself.
According to wpengine support, we’re not the only newspaper theme users to be facing this issue. Their suggestion was to disable all tagdiv plugins, but seeing as how we rely on the visual composer in particular for our site’s landing page, that’s really not optimal.
We had to go into our database and drop the table “td_011” as well. There seem to be a lot of issues with autoloading in relation to these errors.
Wanted to ask what’s going on and make sure you all are aware of this.
We had the same problem. It took 5 different WP support members before the issue was identified. Here’s what they said:
It looks as if the Newspaper theme’s companion plugin td_speed_booster is writing to a row named td_011_logs in the amount of 20MB+ The table looks to be autoloaded by default. This has been resulting in high load and 502s. I can try turning off object caching and setting autoload to off for the row.
After doing the above it’s back to normal. They said to keep autoload off in case the theme starts writing to that row in a future update.
Hello,
We will investigate this further and see if there is an issue in speed_booster that needs addressing.
Thank you for sharing this information
Hello,
As a quick fix, you can simply stop this function from creating the log:
https://www.screencast.com/t/fzI90SM6TP1a
It is not the speed booster plugin. It is a folder called wp_booster that holds the file in question.
Thank you!
Having the same issue. I did the quick fix and hope that helps. Please let us know when a longer term fix is available.
We implemented the temporary fix as well. Will we have to change that file again in the future when a long-term fix is available?
Hello,
In the new theme version you will not have to make this change again as it will most likely get implemented.
@all let us know if this fixed the server load issue.
Thank you!
Hi Bogdan,
We haven’t run into any errors yet, but we are seeing site load time slowing down once again and it seems the servers are still being somewhat overwhelmed. Is there anything else we should do in the meantime?
This is the only issue we detected regarding server load.
You could be facing a simple page speed optimization issue. In this case, please use these guides:
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
We also recommend this Cloudflare configuration
– https://forum.tagdiv.com/cloudflare-cdn/
For speedbooster you can disable the compatibility check like so:
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Thank you!
