Hi,
Our website is currently on the Newspaper theme: https://theicon.ist/
When we post on Twitter with a URL of one of our Posts, Twitter does not seem to show a Twitter Card for all posts. For example:
Successful Twitter card would be: https://twitter.com/TheIconistNews/status/1587106668659503104
Unsuccessful Twitter card would be: https://twitter.com/TheIconistNews/status/1587023211144744961
Via Twitter Validator (https://cards-dev.twitter.com/validator) we see the following issue with the unsuccessful posts:
INFO: Page fetched successfully
WARN: No metatags found
We found this error from the logs:
PHP message: PHP Warning: require(/www/wp-content/plugins/td-standard-pack/Newspaper): failed to open stream: No such file or directory in /wordpress/wp-includes/comment-template.php on line 1556
PHP message: PHP Fatal error: require(): Failed opening required '/www/wp-content/plugins/td-standard-pack/Newspaper/' (include_path='.:/usr/share/php') in /wordpress/wp-includes/comment-template.php on line 1556"
The plugin td-standard-pack fails to open stream, which could be the reason the meta tags are not being retrieved properly.
We are currently on Newspaper theme version 11.2, however updating the theme causes the site to crash… is there any way to update the theme without crashing the site?
Many thanks for considering my request.
G3
Hello G3!
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
The Standard Pack plugin is useful only if you are using the default templates.
When you update the theme, make sure you have the latest update of plugins too.
I would gladly recommend you make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello G3!
After the update, make sure that all your tagdiv plugins are installed, active, and up-to-date, so your website shouldn’t break.
Thank you!
