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Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also we’ll reply back on email as soon as possible.
Thank you for your understanding!
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thanks.
Hi, II purchased your theme through ThemeForest but it has issues – This warning appears on the header for desktop and mobile as soon as I tried replacing with my own logo.
Warning: getimagesize(website name.png): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden in /plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
I can see many people have been complaining about the same issue since October 2018.
How do I fix? My host has said its template conflicting with a required plugin (td-cloud-libray)
When I checked my browser’s console I found this error message
“Failed to load resource: the server responded with a status of 403 (Forbidden) ”
/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.2
Please advise.
I’ve already updated the max_input_vars to be 5000 and max_execution_time to be 300.
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
If this is not what you mean, please provide some more details and some screenshots!
Let me know the results!
Thanks.
Hi,
Please make sure that you have activate the Facebook share also if you use the Yoast SEO plugin there should be no problems
– https://forum.tagdiv.com/facebook-share/
-> https://wordpress.org/support/topic/403-error-on-facebook-share/
-> https://pydio.com/forum/f/topic/solved-share-link-forbidden-error/
-> https://www.prestashop.com/forums/topic/181907-solved-link-from-facebook-returning-error-403-forbidden/
-> https://kriesi.at/support/topic/403-forbidden-when-sharing-on-facebook/
Thank you!
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thanks.
Hello !
This code should do the trick: .td_uid_58_5dde403e18cf2_rand .comment-form .submit {
background-color: #222222;
}
I hope this was helpful !
Thank you !
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Yes it works in articles (which is a type of post) but it is not working in lists of posts such as when you are in category view – a collection of articles etc.
These lists do not provide to us the ability to change the author field to multi-author field.
In order to give a meaningful response I am afraid that there is no other way but to install the plug, create two virtual authors (which are not even WP users), assign these authors in one article and see what happens when you go to the blog view of the posts.
The question is how do we manage the listed authors in a view like this:
or
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer and Yoast SEO, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you have activate the Facebook share also if you use the Yoast SEO plugin there should be no problems
– https://forum.tagdiv.com/facebook-share/
-> https://wordpress.org/support/topic/403-error-on-facebook-share/
-> https://pydio.com/forum/f/topic/solved-share-link-forbidden-error/
-> https://www.prestashop.com/forums/topic/181907-solved-link-from-facebook-returning-error-403-forbidden/
-> https://kriesi.at/support/topic/403-forbidden-when-sharing-on-facebook/
Thank you!
Hi,
for my site that I have just set up, I use single post cloud templates from the Life News PRO. I have infinite loading for single posts activated. All works all right for different devices while simulating their modes on a desktop, even for iOS. But physically on an iOS device, the layout for second and following posts loaded through the infinite loading is broken. You can replicate this even in original Life News PRO at the TagDiv demo site.
Screenshot of the first post viewed: https://www.dropbox.com/s/lvbbq2antpvwwqm/IMG_4035.jpg?dl=0
Screenshot of the second post viewed: https://www.dropbox.com/s/nqnphm73jshsbsb/IMG_4036.jpg?dl=0
Any ideas?
Hello,
In order to use the auto ads you’ll need to use the mobile theme and amp plugin and you’ll need to use one of these options from mobile theme -> http://prntscr.com/okbyin
The codes for auto ads need to be set only in analytics, the path is theme panel > mobile theme > amp analytics -> https://www.screencast.com/t/0WqKEVLN
Also is possible that our auto ads from your account to not be yet approved and Google is not yet serving the ads, the console will return a 403 error on ads.
Some topics I found – https://techbegins.com/adsense-403-forbidden-error-complete-solution.html
– https://www.problogbooster.com/2015/01/adsense-403-forbidden-error-html-google-adsense-not-showing-ad-code-403-fix-solved-troubleshoot.html
Thank you!
Hi,
I am having trouble with the theme. Every time I try to change something from the theme panel’s options, the screen will just get stuck in an everlasting loading screen.
Which is quite weird as it works fine when I am testing it out on my localhost, but once it is ported to the web hosting server, it just stopped working properly.
So I contacted my web hosting support but they have yet to figure it out.
I saw a few people here facing the same issues, I tried to follow your tips but to no avail.
Anyway you could help me out?
unicode fonts not showing properly in chrome browser after updating plugins,
I bought the Newspaper template and enter the purchase key.
When I try to update the template it does not save the changes and in the error console this message appears:
“Failed to load resource: the server responded with a status of 403 ()”
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello Vlad,
Thanks for your answer
1. We have installed Sucuri, but the plugin is disabled now and the problem continues. The error we receive is 403.
2. All the php.ini directives are ok.
3. I have just talked with our host and all is ok.
Regards.
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello,
When I try to save the Newspapper theme settings, the system loops.
The console give me the error:
https://www.audiovisual451.com/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=9.6 – Error 403
load-scripts.php?c=0…i-mouse&ver=5.2.2:4 POST https://www.audiovisual451.com/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=9.6 403
Hi,
This usually happens when the account is not yet approved and Google is not yet serving the ads, the console will return a 403 error on ads.
Some topics I found – https://techbegins.com/adsense-403-forbidden-error-complete-solution.html
– https://www.problogbooster.com/2015/01/adsense-403-forbidden-error-html-google-adsense-not-showing-ad-code-403-fix-solved-troubleshoot.html
Thank you for your understanding!
Hi,
Your ads return a 403 http://prntscr.com/oofreh that means that your adsense account is new and the ads was not yet approved.
Some topics I found – https://techbegins.com/adsense-403-forbidden-error-complete-solution.html
– https://www.problogbooster.com/2015/01/adsense-403-forbidden-error-html-google-adsense-not-showing-ad-code-403-fix-solved-troubleshoot.html
Thank you!
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
Where can I find the style sheet to edit the Header 27 from the Cloud Templates library? I need to remove a background URL that I can’t fix through TD_Composer.
I have this line of code below that I need to remove the URL for because it’s no longer valid and it’s slowing my website down by 9s.
</style>
<div class=”td_uid_4_5d1040363da5a_rand_style td-element-style” ><div class=”td-element-style-before”><style>
.td_uid_4_5d1040363da5a_rand_style > .td-element-style-before {
content:” !important;
width:100% !important;
height:100% !important;
position:absolute !important;
top:0 !important;
left:0 !important;
display:block !important;
z-index:0 !important;
background-image:url(“https://i2.wp.com/vettoc.com/wp-content/uploads/2019/05/201900229dd9abd3-ded7-b9c6-87e4-e8ec0011ab12-2.png?fit=50%2C50&ssl=1”) !important;
background-repeat:repeat !important;
opacity:0.2 !important;
background-position:center top !important;
