- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsOffset Feature
- TutorialsWhat is Ajax preloading?
Hello!
I haven’t encountered this kind of issue. But we can check and investigate more on your end.
Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
– the necessary details(examples, links, screenshots)
We will check the issues you have and try to help you asap.
Thank you!
Hello,
1. The screenshot is not working.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
2. When the mobile theme plugin is used, you need to set for pages the page content in the mobile editor using only the options from that editor – https://i.imgur.com/p8EqE1b.png. also, there is an option to disable the mobile theme from a page/post – https://i.imgur.com/d3kTBRf.png. This option appears in the Gutenberg editor. After you disable the mobile theme on the page, you can use the responsive version.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
I imported a Pricing page Cloud Template and part of the template is displaying correctly but the raw code is showing for much of the content (example below). The monthly/yearly price switcher is showing as raw code and the actual prices are showing as raw code. Also, I can’t select the raw code in the Cloud Editor, only the sections that are displaying correctly.
All of my plugins are updated and the latest version of Newspaper is installed.
I tested several other pricing page imports and they all have the same code showing.
EXAMPLE:
Subscription Plans
Support our growing community and do yourself a favor by choosing a subscription plan that allows you to publish multiple listings and access exclusive content!
[tds_plans_switcher tds_plans_switcher1-annual_txt=”Yearly pricing” tds_plans_switcher1-monthly_txt=”Monthly pricing” tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjYwIiwiYm9yZGVyLWNvbG9yIjoiI2UzZWFlZCIsImRpc3BsYXkiOiIifSwibGFuZHNjYXBlIjp7Im1hcmdpbi1yaWdodCI6Ii0iLCJtYXJnaW4tbGVmdCI6Ii0iLCJkaXNwbGF5IjoiIn0sImxhbmRzY2FwZV9tYXhfd2lkdGgiOjExNDAsImxhbmRzY2FwZV9taW5fd2lkdGgiOjEwMTksInBvcnRyYWl0Ijp7Im1hcmdpbi1yaWdodCI6Ii0iLCJtYXJnaW4tYm90dG9tIjoiNTAiLCJtYXJnaW4tbGVmdCI6Ii0iLCJkaXNwbGF5IjoiIn0sInBvcnRyYWl0X21heF93aWR0aCI6MTAxOCwicG9ydHJhaXRfbWluX3dpZHRoIjo3NjgsInBob25lIjp7ImRpc3BsYXkiOiIifSwicGhvbmVfbWF4X3dpZHRoIjo3Njd9″ tds_plans_switcher=”tds_plans_switcher2″ tds_plans_switcher2-f_label_font_family=”doc-global-font-1_global” tds_plans_switcher2-f_label_font_size=”eyJhbGwiOiIxMiIsInBvcnRyYWl0IjoiMTEifQ==” tds_plans_switcher2-f_label_font_line_height=”1″ tds_plans_switcher2-f_label_font_transform=”uppercase” tds_plans_switcher2-label_padd=”12px 20px” tds_plans_switcher2-f_label_font_weight=”700″ tds_plans_switcher2-f_label_font_spacing=”0.5″ tds_plans_switcher2-horiz_align=”content-horiz-center” tds_plans_switcher2-bg_color=”var(–doc-custom-color-4)” tds_plans_switcher2-label_color=”var(–doc-custom-color-3)” tds_plans_switcher2-label_color_a=”#ffffff” tds_plans_switcher2-label_bg_color=”var(–doc-custom-color-2)” tds_plans_switcher2-padd=”0″ tds_plans_switcher2-label_border_radius=”0″ tds_plans_switcher2-border_radius=”0″]
[tds_plans_price curr_txt=”$” f_price_font_family=”doc-global-font-1_global” f_price_font_weight=”700″ f_price_font_size=”eyJhbGwiOiI3MiIsInBvcnRyYWl0IjoiNjQifQ==” f_price_font_line_height=”1″ f_price_font_transform=”” f_curr_font_family=”doc-global-font-1_global” f_curr_font_weight=”700″ f_curr_font_transform=”” f_curr_font_size=”eyJhbGwiOiI0MCIsInBvcnRyYWl0IjoiMzYifQ==” vert_align=”” free_plan=”3″ f_price_font_spacing=”-2″ tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjMwIiwiZGlzcGxheSI6IiJ9LCJwb3J0cmFpdCI6eyJtYXJnaW4tYm90dG9tIjoiMjAiLCJkaXNwbGF5IjoiIn0sInBvcnRyYWl0X21heF93aWR0aCI6MTAxOCwicG9ydHJhaXRfbWluX3dpZHRoIjo3Njh9″ horiz_align=”content-horiz-left” price_color=”var(–doc-custom-color-2)”]
Hi,
The serch button on the mobile version of the article view on my site does not work:
example page: https://winbuzzer.com/2024/10/30/x-overhauls-community-notes-for-near-instant-misinformation-flagging-xcxwbn/
When trying to edit with TDC, I get this error:
https://winbuzzer.com/files/cloud-header%20template.jpg
How can I fix this?
Thanks
Hello
Would like to know how to prevent posts to appear in different posts modules.
For example, imagine if posts have 2 tags (featured-1,featured-2), homepage would have a 4-post module filtered by posts with “featured-1” tag, the second module would filter by “featured-2”.
Standard behaviour would be that since the first 4 posts share both tags, both modules will show the same posts, my goal is to continue showing the next posts. Adding an offset would not work since the number of posts on each module will change.
Is it possible?
Thanks!
Hello,
I have configured my site with newspaper theme and configured menus and everything was working ok. The other day I have enabled WPML plugin to have multilanguage support. Now I wanted to edit something in the header and I noticed that when editing the homepage with tagdiv composer the header looks strange and I can’t edit it anymore as I have this message:
Can you advise why this has change and what can I do to revert or see the same header in the editor as on the page. The footer is also gone in edit mode.
Thanks
Hello,
So you managed to resolve the issue with the translation; I’m glad.
Related to the block on the homepage, maybe the block has an offset so that it will skip a number of posts; please check and remove it if there is https://prnt.sc/ud17t8
For the category management can you please provide an example and a screenshot?
Thank you!
Hello,
Yes, this can be done. What you need to do on that page is to set the right configurations on the block element you’ll use, for example if you’ll use the Flex Block 1, then in filter tab you need to set the post type and the taxonomy and it should be looking something like this (12 represents the id of taxonomy TV shows in our example – https://i.imgur.com/ntijLNt.png).
I hope this will help you!
Hello, i’m trying to get access to the via and source CF through PHP, but unsuccessfully. For example
$td_source = get_post_meta(get_the_ID(), 'td_source', true);
$td_source_url = get_post_meta(get_the_ID(), 'td_source_url', true);
$td_via = get_post_meta(get_the_ID(), 'td_via', true);
$td_via_url = get_post_meta(get_the_ID(), 'td_via_url', true);
and
$td_source = get_post_meta(get_the_ID(), 'source', true);
$td_source_url = get_post_meta(get_the_ID(), 'source_url', true);
$td_via = get_post_meta(get_the_ID(), 'via', true);
$td_via_url = get_post_meta(get_the_ID(), 'via_url', true);
are not giving any result. Could you please help?
Hi,
I want to make the search to search in custom taxonomy under custom types attachment. For ex:
taxonomy=envira-tag&post_type=attachment
How can I make the theme search more advance? If not possible, I want to use another search engine for the site. WordPress search could work.
Hello!
Edit the single template, not the post. For example: https://app.screencast.com/VZIUTdzLqryV3
Thank you!
Hi,
it’s assigned. Mobile activated, AMP deactivated.
A default one from easyWP Is internal, so I will have to contact them; please confirm that it most likely is the problem, and what should I tell them?
Hi, ok thanks, i have fixed that. I have also disabled the AMP plugin.
Another thing, I have created a mobile page with TagDiv Composer, yet I don’t see it on my mobile, it looks like setting from here apply wp-admin/admin.php?page=td_theme_panel
Hi,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.
Also, please deactivate the AMP plugin -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp
Thank you!
turn off Amp…Google has abandoned it
Hello,
for the moment I’m using external urls to purchase my products listed in my shop. is there a way to use External/Affiliate product url with _blank attribute instead of _self?
I’m using the latest theme version, with Shop Audio prebuilt.
Here you can see one example: https://leather-templates.com/shop/patterns/wallets-cards-holders/travel-wallet-for-cards-large-id-passport-money-and-plain-train-tickets-v2/
I’m using a plugin to open all external links in new pages, but somehow, the ones from the shop are not working.
Regards,
Dragos
Sorry, i mean it displays AMP/Mobile versions on desktop

Hi, my website displays an AMP/mobile version; it should not be like that; please help.
Hello,
I am trying to implement an events calendar on my website with either the Flex Block Builder or the Flex Loop Builder.
I would like to sort the events by a custom field “event date” (which is not the post’s published date). In the Flex Builder elements, I did not discover an option where this could be done.
In Elementor, I know that this can be done by entering a query string in the custom attributes (for instance a query like this: post_type=YOUR_CPT&orderby=meta_value&meta_key=YOUR_ACF_FIELD&order=asc).
My question is if there is a possibility to do this with your theme, directly or indirectly?
TIA
I have 2 domains. Please Unassign “techexpress.com” this domain. Please active & assign this domain “techexprees.com”. Please it’s urgent.
Hi there. We recently moved both our hosting and domain to GoDaddy and ever since any attempt to edit a cloud template or a page with TD composer results in this error. I initially thought it was perhaps because of the delay in waiting for the DNS to propagate as it would first throw us to the address of the edit page prefixed with “landing” which is GoDaddy’s temp while the DNS takes effect. Now the edit pages’ addresses all appear normal, or are they? I’m pasting a sample below. All other parts of the WordPress back end and Tag Div working perfectly. Thank you so much!
Hi, do you have any example to show me how this box is working? https://drive.google.com/file/d/11mC2R0tTXHBI7NzMLAWoWMdF2ZUyKM5Z/view?usp=sharing
Thank you
Hi,
can you explain me how to remove row inner empty see the example ?
https://drive.google.com/file/d/1a6m2z4jedelXt8kFStPAMPzq77Fq3Yjr/view?usp=sharing
Thank you
Hello!
No. I mean the Cloud Templates. You can also import the template from the Cloud Library.
The theme panel Import/Export is taking only the theme panel settings: https://forum.tagdiv.com/import-export-theme-settings/
It doesn’t take the settings you made in the tagdiv Composer. You better use the Duplicator plugin to move the entire project.
The encoded code of your homepage when you edit it with Gutenberg contains the whole page with its settings. For example, if you assigned a global font or global color on an element in the page, you should have it also in the new website in the Website Manager section in the tagdiv Composer to be validated.
Thank you!
Dear Support Team,
After updating to the Newspaper 12.6.8 theme, we noticed that pages containing elements imported from the Cloud Library have disappeared. For example, the element “Hero About Page – Coaching PRO by TagDiv” has gone missing from the following page: https://newspulpaper.com/adesao-guia-de-compras-abtcp/. The text associated with this element vanished after the update.
Could you kindly provide guidance on how to resolve this issue?
Thank you for your assistance.
Best regards,
Davis