Search Results for 'cache'

Hi Rifat Sharna,

When you are using the mobile theme plugin you need to be carefully on cache plugins, you need to use a cache plugin that can make the difference between mobile version and desktop version. We recommend the cache https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also when you are using the mobile theme template, you can use it for mobile and amp or only for one of them -> https://i.imgur.com/tJF7w2b.png for mobile theme all the settings can be set from here -> https://i.imgur.com/IvE3IQI.png also the menu color/image can be set from ->https://i.imgur.com/LxQUHdD.png and the sign in can be can be disable from here -> https://i.imgur.com/ZT93grf.png and the social icons from here -> https://i.imgur.com/6IKenR2.png

Hope this will help you!
Thank you!

Hi gumball44, make sure that you are using only one header for the entire website and you do not have set individual headers set on pages or cloud templates.
Also like Vlad said please check only with one cache plugin per day to see if there are some changes, using more the one cache plugin can cache more then you want and it will be hard to clear all that cache.
Another thing that you can do is to use a code or plugin to prevent that homepage to be cache.
Thank you!

Hi,
Yes, there is a quick fix for this problem:
Add a fix in theme files, for this you need to go on wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js and replace the jQuery(window).load(function () { from line 234 -> https://i.imgur.com/agaEJWA.png with jQuery(window).on("load", function () { -> https://i.imgur.com/zBFX5Ye.png also you need to do the same on this file wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js but since this file is minify you can replace the code inside it with this one ->https://pastebin.com/YTiYVfU4
These warnings will be fix for the coming updates!
Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!

Hi,

Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi ahmadraza0344, please make sure that you do not have a cache problem, also if you are using the mobile theme plugin, please check the settings that you have for mobile theme maybe there is set an offset => https://i.imgur.com/uFFjmpS.png
If there is still a problem, please provide me a link where I can check this situation.
Thank you!

Hello !

Please provide a link to your website and we will take a closer look. Please make sure that you have cleared the cache.

Thank you !

Hi, did you get some errors or the page is block when you try to upload an image?
Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

Make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

If the problem still persist please check these guides for Generally 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/

Let me know the results!
Thank you!

Hi fabioweb90,

If you are using a cache plugin, please make sure that you have this option enabled in theme panel -> https://forum.tagdiv.com/newsmag-ajax-views-count/ also the wp super cache need to be set like in our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi,

The SEO Yoast plugin is a tested plugin and it should work correctly with our theme, just make sure that you have set the theme requirements as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and make sure that you do not have a plugin conflict, please disable all non theme plugins and Yoast plugin, clear all cache and try again.

Let me know the results!
Thank you!

Hi,

Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!
Let me know the results!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

You can save your elements by right clicking on them as you can see here: https://www.screencast.com/t/d6xz2kG8Q4QH If this doesn’t work for you, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hi divyasinghinfo, that is because you are using a pro demo, these are made with cloud templates and can be edited only using tagDiv Composer .
If you want to change the logo in a cloud header (cloud headers are use on pro demos) using use our guide from here -> https://www.youtube.com/watch?v=HXQQygkCCJo also make sure that you display the image or text -> https://i.imgur.com/Zs5shNm.png -> https://i.imgur.com/v3sEEu9.png -> https://i.imgur.com/XdXqH4B.png -> https://i.imgur.com/XdXqH4B.png on mobile -> https://i.imgur.com/wqNV6vE.png
The footer can be edit from fronted, use tagDiv Composer to edit the page and go down to the footer to edit it.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Make sure that allow_url_fopen = On;
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive

Let me know the results!
Thank you!

Hi,

So you set the ads in theme panel and these are saved and after that are ads code is no longer there or the save button when is click is set in a loop ?
If is like in above example then it can be from firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Hope this will help you!
Let me know the results!

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !