Search Results for 'cache'

Hello Xpress,

Try to make a new install to another sub-domain without any untested plugins, clear all the caches and check the results. Remove all of the untested plugins and check the results. In the past, it was that problem but now it’s done. I have checked at my website and works as expected.

Thanks for your understanding!

Hi einvestigator,

The author box link should link to the author page, not the homepage. You seem to have a redirect in place so please either check for any redirect rules you might have set or try to disable all of the untested plugins, clear cache and reset CDN files if you use it and check the results. Do you have any redirects in your htaccess or custom code in your child theme or in the theme panel custom code boxes?

Thanks for your understanding!

Hi,

Please try and not reply in your own topic multiple times. This will only delay the answer on our part. It will refresh the topic date and move it to the back of the line. We answer all topics from oldest to newest, which is fair.

We only made tests with the super cache plugin that is why we recommend it. That doesn’t mean other caching plugins definitely will not work. You can make tests with others. The guide is older indeed, it needs an update (there are plans to do so). Some settings in the plugin were moved or renamed, but basically still the same.

The live search module uses this thumbnails size
– https://www.screencast.com/t/7dGAgFzGO0w3
The thumbnail that is uses cannot be changed. In your case it seems the images are bigger, please regenerate the thumbnails to create the required size
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

The theme analytics capabilities are simple, there is only a section in the theme panel where analytics code can be entered. The code will be loaded in the header. There are no settings to manage tracking.
If you require such settings you could consider using a more advanced plugin for example, to allow you to do what is needed.

Thanks

Hi,

Caching could prevent the counter from displaying accurate values. Clear it periodically if that happens, manually or set it to clear automatically. You could set a timeout before the cache is automatically cleared
– https://www.screencast.com/t/2QGTDvOOU

Thanks

Hello Angela,

Provide your website URL so I can take a closer look at it. Before this, try to remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks.

Hello AhoraRoma,

Try to update the theme and WordPress to the latest version of it, remove all of the untested plugins, clear all the caches and check the results. Also, if the problem is still there, try to make a new fresh install to another sub-domain, remove all of the additional customizations if you have something like this and check the results.

Thanks for the message!

Hi,

So the theme panel is not saving the settings?
– https://www.screencast.com/t/E60JQ778v
Or it does save but the settings you made are not appearing in the front-end? If the later is happening, could be caching.Try to clear the cache and check again. Also force refresh the page in which you are checking (Ctrl+Shift+R).

Hi,

Did you are using the Cloudflare WP Rocket? Please try to disable it, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello,

You should use the Google Analytics code. Please check the following useful guide from here -> https://www.wpbeginner.com/beginners-guide/how-to-install-google-analytics-in-wordpress/ -> https://support.google.com/analytics/answer/1008080?hl=en
The Analitycs Code should have to be added here -> https://www.screencast.com/t/fc7l4hGXv Ensure that you are using the latest version of the theme via FTP way, clear all the caches and check the results.

Thanks.

Hello eworld007,

Maybe your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools. Please disable all plugins except visual composer or TD Composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello jesusito,

Choose the LOWERCASE property from Theme panel -> https://www.screencast.com/t/GlH2yO8cPPE5, clear all the caches and check the results.

Thanks for your understanding!

Hello reginaoak,

Unfortunately, the theme is not ADA compliant and also, does not have any such an option for your above requests, sorry! Try to find some plugins which have this functionality, clear all the caches and check the results. Regarding on the preloaded images, notice that you can remove them from Media Library and press the tab Delete Permanently from here -> https://www.screencast.com/t/zYGBYckIy

Thanks for your understanding!