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Hello rudhihadhi,
I have inspected your website and I did not saw any gap at the top of your website. Clear all the caches, ensure that you are using the latest version of your browser and check the results.
Thanks.
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Anupp,
Please use this only this link -> https://twitter.com/dhanushkraja/status/928323451458273280 and add it to your post template editor and remove the old one. Clear all the caches and check the results.
Thanks for your understanding!
Salut mariusfv,
1)Am testat la mine pe site-ul meu si pe pagina de categorie sunt afisate doar subcategoriile aferente su numele categoriei, exact cum este prezzentat si in demo. Asigura-te daca nu cumva le-ai trecut pe toate ca fiind subcategorii.
2)Deasemenea, am verificat la mine si nu apare o astfel de eroare. Ti-as recomanda sa faci o instalare noua prin FTP, sa stergi toate plugin-urile netestate, sterge memoria cache si verifica rezultatele.
O zi faina!
but i have 3 day of that, and turnoff the cache plugin, and only de youtube counter, still working good., Can you Helpme?
@Bogdan B. Using Header style 12 with the local news demo, my search and social media icons appear like this even with cache cleared http://prntscr.com/idtrzf. I was forced to use some custom CSS to reposition them. Try to inspect the site (URL is in my profile) and remove the code in the inspector for both icons and see. It looks something like this
@media (min-width: 768px) {
.td-icon-search {
margin-top: -12px;
}
.td-header-sp-top-widget {
margin-top: 11px;
}
}
@drvarun5179 I am very sceptical about using Cloudflare coz my blog is fast without it and I am wary to give them the permissions they ask when setting up. Plus my site is fast with autoptimize and wp fastest cache. Another thing, is your website colour scheme in line with best suggestions for medical sites? https://www.motocms.com/blog/en/medical-websites-colors/
I only have a the few plugins that either come with wordpess, the template package, or from jetpack.
as I mentioned there is no active cache on this site, and no cdn.
was working fine until the update to 8.6
Was causes the + sign to appear? under normal circumstances?
It has to be coming from the template in some way as none of the basic plugins have the functionality to hide or show social media button with a + or – sign.
note: disabled all plugins, issue remains.
no child theme being used.
no cdn being used
no custom code
Hello mjehangir,
I saw that you are using the Newspaper Child Theme. Try to switch the theme to the main theme, without any untested plugins, clear all the caches and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Achraf91,
I have inspected your website and I saw that you are using a lot of untested plugins like Thea Post Slider which interact with the theme core files and causes a lot of unknown issues, as you can see here -> https://www.screencast.com/t/xQTgGRr5Z Please remove all of the untested plugins and use the default theme state, clear all the caches and check the results.
Thanks for the message!
Hello,
You have to give it some time though. It is not a live count and is affected by cache. Now the cache seems to be cleared: https://www.screencast.com/t/f8Sa5nws5
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Hello,
The only tested and recommended plugins to use with our theme are these ones:
WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin
Anything beyond this list is not tested and I cannot say for sure if it will work or not.
Thank you!
I get the “Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!” error message when opening a page in Composer and cannot drag&drop elements to page.
None of the here mentioned solutions work:
https://forum.tagdiv.com/topic/tagdiv-issue-2/
I already deactivated all plugins, deactivated Cloudflare, cleared Browser Cache, checked system status… error remains.
Can you please login my website and try to fix it? Where can I safely provide you my login credentials?
Hi,
There will be some delay for the data to synchronize. There is a built-in cache, I believe it is 3 hours, so the data should refresh according to this cache.
Thanks
Hello,
If you have a plugin conflict affecting the theme js, the smart sidebars will not work anymore. For pages, make sure you add the extra class to the row containing the sidebar as described here: https://forum.tagdiv.com/smart-sidebar-2/
If the implementation is correct, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
i use WP Super Cache
Then enable it and leave it enabled (if you did not already), there will be no problem. Clear the cache after enabling it. The views will be updated through ajax
– https://codex.wordpress.org/AJAX
Hello,
Sorry but we cannot recreate this issue on our end. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please try to disable all of the untested plugins if you are using something like this, clear all the caches, make sure that the video URL is available and working good and check the results. Also, ensure that your playlist videos have been configured according to our documentation from here -> https://forum.tagdiv.com/newsmag-video-playlist/ Please keep in mind that functionality has been fully tested on a fresh install and work as expected, without any problem. If you cannot achieve any good results, I recommend you to make a new clean install from scratch to another sub-domain for testing and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hi,
If you want the articles to be displayed in blocks/grids as soon as you publish them then make sure you use the “Latest” sorting option on each of them
– https://www.screencast.com/t/mfhoylzk
Then the latest posts would be displayed as soon as they are published, according to the categories you have filtered the block with
– https://forum.tagdiv.com/block-settings-guide/
If you already tried this, then maybe it is a caching issue. A strong cache can cause such issues. Clear all installed or server provided caches to refresh the data.
Thanks
Hello,
Please clear your cache as the same method of implementation is required for other sharing options. The same guide as here -> https://forum.tagdiv.com/topic/how-to-add-a-vk-sharing-button-on-your-posts/ or https://forum.tagdiv.com/topic/add-linkedin-sharing-button/
Thank you!
Hello nbrown1119,
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme. Wp Engine seems to create more and more problems for our theme. Please disable any tools provided by wp-engine.
Hope this helps!
Thanks for your understanding!
