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BernieHolmes
tagDiv Member

Also, I’ve deleted all caches.

Also, thank you for the Flexbox, it has every feature I was complaining about your theme not having a few days ago.

it really is exactly what the theme needed.

Cheers, good luck with all the bug fixes.

Catalin
tagDiv Staff

Hello ShibumiOz,

Please update all the plugins which come bundled with the theme core files. I recommend to make a new clean install via FTP way and also, make sure that your plugins have been updated if you want to achieve best theme results. Clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello gpldev,

Please remove all of the untested plugins, clear all the caches and check the results. Should work as expected because this thing has been yet tested on my website with good results. If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello,

I have inspected again your website and on mobile devices and the main menu is right displayed as you can see here -> https://www.screencast.com/t/hcJsLasQg Try to clear all of your caches, purge CDN files and check the results.

Thanks for your understanding!

meri
tagDiv Member

Of course I emptied the cache. Tried to disable/enable plugins etc… Tried all the basic solutions. None worked 🙁

showsarg
tagDiv Member

1. DISABLE ALL THE PLUGIN WHICH YOU HAVE INSTALLED

2. CLEAR CACHE OF THE SITE (IF DEACTIVATED PLUGIN THEN DO THIS IN 4th STEP)

3. ACTIVE ALL THE PLUGIN WHICH YOU NEED.

4. CLEAR CACHE.

5. You also have to clear browser cachet

simchris
tagDiv Member

Just fyi —

The envato ‘plugin’ updater will never work 100% of the time and may break site.

Always *best* to do it via FTP, as you can make a safety backup of your site before uploading new folders, in case something breaks or bad plugin causes site to not work at all due to some unexpected compatibility issue.

Also remember when doing major upgrade
– backups should be made of working website
– you will need to update theme, and theme related plugins; disable other plugins for testing
– disable any caching plugins, clear caching
– ideally disable mod_pagespeed during upgrade if using that via htaccess
– after upgrade you may want to use the wp-optimize plugin to help clean up any gremlins in dbase; –and– you should resave your ‘permalinks’ to clear transients
– you will also need to clear your history/cache in web browser to ensure you’re seeing the new CSS for site being loaded properly, or site may look broken/different

Also worth considering
a) copy the text/shortcodes from your home page layout into text file
b) copy/export any custom css
c) copy/export to text file any complicated widget codes you have setup

Chris

simchris
tagDiv Member

Just fyi —

The envato ‘plugin’ updater will never work 100% of the time and may break site.

Always *best* to do it via FTP, as you can make a safety backup of your site before uploading new folders, in case something breaks or bad plugin causes site to not work at all due to some unexpected compatibility issue.

Also remember when doing major upgrade
– backups should be made of working website
– you will need to update theme, and theme related plugins; disable other plugins for testing
– disable any caching plugins, clear caching
– ideally disable mod_pagespeed during upgrade if using that via htaccess
– after upgrade you may want to use the wp-optimize plugin to help clean up any gremlins in dbase; –and– you should resave your ‘permalinks’ to clear transients
– you will also need to clear your history/cache in web browser to ensure you’re seeing the new CSS for site being loaded properly, or site may look broken/different

Also worth considering
a) copy the text/shortcodes from your home page layout into text file
b) copy/export any custom css
c) copy/export to text file any complicated widget codes you have setup

Chris

simchris
tagDiv Member

Just fyi —

The envato ‘plugin’ updater will never work 100% of the time and may break site.

Always *best* to do it via FTP, as you can make a safety backup of your site before uploading new folders, in case something breaks or bad plugin causes site to not work at all due to some unexpected compatibility issue.

Also remember when doing major upgrade
– backups should be made of working website
– you will need to update theme, and theme related plugins; disable other plugins for testing
– disable any caching plugins, clear caching
– ideally disable mod_pagespeed during upgrade if using that via htaccess
– after upgrade you may want to use the wp-optimize plugin to help clean up any gremlins in dbase; –and– you should resave your ‘permalinks’ to clear transients
– you will also need to clear your history/cache in web browser to ensure you’re seeing the new CSS for site being loaded properly, or site may look broken/different

Also worth considering
a) copy the text/shortcodes from your home page layout into text file
b) copy/export any custom css
c) copy/export to text file any complicated widget codes you have setup

Chris

rea-secret
tagDiv Member

OK. Problem solved. Deactivated td-composer and td-amp. Empty all cache (Cache plugins) And activated again. Now looks good. I think buttons are smaller than before.

aditya58singh
tagDiv Member

1. DISABLE ALL THE PLUGIN WHICH YOU HAVE INSTALLED

2. CLEAR CACHE OF THE SITE (IF DEACTIVATED PLUGIN THEN DO THIS IN 4th STEP)

3. ACTIVE ALL THE PLUGIN WHICH YOU NEED.

4. CLEAR CACHE.

I tried this and all the glitch was removed. This can work For you. As It has worked for me.

ctoweett
tagDiv Member

Have you cleared your website cache (and/reset CDN files if u use any)? Also, try another browser.

ctoweett
tagDiv Member

No, it will not delete your articles and settings, but first, make sure you do a full theme back up before updating via FTP. Then remember to clear your browser cache. Remember to also delete td composer and td multipurpose and reinstall them from Newspaper>Plugins. If this does not work, then you can wait for the tagdiv team to provide a better solution (I don’t work here).

aditya58singh
tagDiv Member

THOSE WHO ARE HAVING PROBLEM HERE IS THE SOLUTION

1. DISABLE ALL THE PLUGIN WHICH YOU HAVE INSTALLED

2. CLEAR CACHE OF THE SITE (IF DEACTIVATED PLUGIN THEN DO THIS IN 4th STEP)

3. ACTIVE ALL THE PLUGIN WHICH YOU NEED.

4. CLEAR CACHE.

I tried this and all the glitch was removed. This can work For you. As It has worked for me.

ctoweett
tagDiv Member

The solution I usually see being given for this here is to clear your browser cache.

stolicabieszczad
tagDiv Member

Hey, clear the browser cache

nhatkymua
Participant
#0

do i still need to td-speed-booster plugin if already have wp super cache plugin?

simchris
tagDiv Member

Just fyi —

The envato ‘plugin’ updater will never work 100% of the time and may break site.

Always *best* to do it via FTP, as you can make a safety backup of your site before uploading new folders, in case something breaks or bad plugin causes site to not work at all due to some unexpected compatibility issue.

Also remember when doing major upgrade
– backups should be made of working website
– you will need to update theme, and theme related plugins; disable other plugins for testing
– disable any caching plugins, clear caching
– ideally disable mod_pagespeed during upgrade if using that via htaccess
– after upgrade you may want to use the wp-optimize plugin to help clean up any gremlins in dbase; –and– you should resave your ‘permalinks’ to clear transients
– you will also need to clear your history/cache in web browser to ensure you’re seeing the new CSS for site being loaded properly, or site may look broken/different

Also worth considering
a) copy the text/shortcodes from your home page layout into text file
b) copy/export any custom css
c) copy/export to text file any complicated widget codes you have setup

Chris

simchris
tagDiv Member

The envato ‘plugin’ updater will never work 100% of the time and may break site.

Always *best* to do it via FTP, as you can make a safety backup of your site before uploading new folders, in case something breaks or bad plugin causes site to not work at all due to some unexpected compatibility issue.

Also remember when doing major upgrade
– backups should be made of working website
– you will need to update theme, and theme related plugins; disable other plugins for testing
– disable any caching plugins, clear caching
– ideally disable mod_pagespeed during upgrade if using that via htaccess
– after upgrade you may want to use the wp-optimize plugin to help clean up any gremlins in dbase; –and– you should resave your ‘permalinks’ to clear transients
– you will also need to clear your history/cache in web browser to ensure you’re seeing the new CSS for site being loaded properly, or site may look broken/different

Also worth considering
a) copy the text/shortcodes from your home page layout into text file
b) copy/export any custom css
c) copy/export to text file any complicated widget codes you have setup

Chris

  • This reply was modified 8 years by simchris.
ctoweett
tagDiv Member

@MDNM2017 did you clear your browser cache? I did and mine worked. You have to delete both the td composer and td multipurpose plugins and upload those that came with the theme update (preferably via ftp).

homzik
tagDiv Member

OK, now I see the documentation at https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ , but adding ‘amp’ to the end of the URL results in getting a 404 Error. Perhaps your AMP plugin doesn’t work with W3 Total Cache.

RobertCFP
tagDiv Member

Hi there,

1. No I don’t use WP Super Cache.

2. I don’t use SEO by Yoast.

3. I have only been using TD composer since I got this theme back in September last year.

I have some screenshots to better show the error: https://imgur.com/a/MyylY

Catalin
tagDiv Staff

Hello SeLoRe,

Please notice that the Scroll to Top Button cannot be disabled but only through the code, sorry! Also, notice that does not exist any such an option that allows you to do this. If you have some custom CSS code you which affect this button you should remove it, clear all the caches and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello rohitambit,

Make sure that you are using the latest version of the theme, remove all of the untested plugins if you are using something like this, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

The homepage should be visible once set like this
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
If you disabled the coming soon feature, then it should not be displayed anymore. You could contact your hosting provider and explain the situation. Maybe you need to do something else besides disabling the coming soon mode. Or the cache needs to be cleared. They should be able o help you.

Thanks

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