Search Results for 'cache'

Hello Jhalla436,

Please keep in mind that WP Bakery plugin has been fully tested on my website and it seems to work as expected, without any problems. I suggest you to make a new clean install from scratch to another sub-domain via FTP way, leave just to active only the Visual Composer and try again to drag and drop your desired elements from page builder. Should work because this was fully tested. Clear all the caches and check the results. If the problem will persist, you should provide some useful screenshots with the problem. Also, ensure that your system status parameters are increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello svharishtech,

This problem seems happens due to a memory cache. Try to clear all of these, purge all CDN files if you are using something like this, clear browser caches and check the results. Make sure that your theme has been installed via FTP way and if you are using some untested plugins which can interact with them core files, try to remove all of these.

Hope this helps!

Thanks for the message!

Hi,

For anyone who still has problems, please try the suggestions Chris provided. Most important update theme by FTP, steps here
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update all the theme plugins. Deactivate and remove them, reinstall from theme package. The tagDiv composer and multi-purpose version is now 2.0
– https://www.screencast.com/t/CqK7d2S0p0
Clear all caches (browser cache as well) and CDN if used, then check the results. There should be no problems anymore.

If there are still problems please open new topics each, for further investigation.

Thanks

Hi,

@mkza Please provide some more details about the problems you are facing. Try reinstalling the theme by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Update the theme plugins as well, the new composer and multi-purpose version is 2.0
– https://www.screencast.com/t/CqK7d2S0p0
Be sure to clear all caches after updating, also CDN cache if used. Let us know the results.

Thanks

Hello matijakurusic,

Please keep in mind that both options are important and here is talking about two different functionalities! Notice that is no question of choosing between them because you can use them simultaneously. The note is that the user, at the first time will see the AMP page, in Google Search (like this -> https://www.screencast.com/t/YM1PffHt) and then, he will be redirected to your website which will work in the mobile theme. The AMP will have to be viewed as a preview to the posts pages of your website which are delivered by the Google AMP Cache. This is a proxy-based content delivery network for delivering all valid AMP documents. It fetches AMP HTML pages, caches them, and improves page performance automatically. For more information about this case and to better understand the operating system for this plug-in, please check the following useful manual from here -> https://www.searchenginejournal.com/difference-accelerated-mobile-pages-amp-mobile-friendly-pages/172967/

Thanks for your understanding!

Hi,

@rihasi Please try to provide all the details in one posting, if you keep replying in the topic you will only delay the response. We answer from oldest to newest. Note the support hours mentioned in the top right corner as well.

You mention you had problem using the multi-purpose plugin since purchasing the theme, you could have mentioned this before. We would have investigated the issue. The HTTP error is an internal server error.

You could try these suggestions. Reinstall theme by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Deactivate and remove the theme plugins and install them again from the latest theme package. Deactivate all other plugins, leave only theme plugins active. Clear all caching and CDN cache if used.

Check if the error is still present. If it is, that would mean there is a problem with the hosting server. Check with them, mention the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
– https://forum.tagdiv.com/system-status-parameters-guide/
Maybe there are also logs kept by the server that could be helpful to identify what is causing this problem. Let us know the conclusions.

Thanks

Hi,

@homzik You could test with the Total cache plugin disabled (and delete cache). Adding /amp should work, check this live demo post that uses AMP
– https://demo.tagdiv.com/newspaper_crypto/td-post-ethereum-millionaires-attract-attention-from-regulators/amp/

@midronepro The menu will not be displayed on AMP pages. Similar to the Yoast website
– https://yoast.com/social-media-optimization-with-yoast-seo/amp/

Thanks

Hello rrathore21,

Please regenerate thumbnails after doing this, so the custom sizes will be created
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Clear all the caches and check the results.

Thanks!

Hello,

I have inspected your website and your Ad seems do not work. It’s a blank square as you can see here -> https://www.screencast.com/t/8MwhfLmm Also, I have inspected your console page and I saw that you have some errors through it. Please try to disable all of your untested plugins, purge all CDN files, clear all the caches and check the results. If the problem is still there, I suggest you make a new clean install from scratch to another sub-domain for testing and ensure that you have right implemented your ads according to our documentation from here -> https://forum.tagdiv.com/header-ads-adsense/ Also, first of all, check your ad code to be a valid one if you want to bring best theme results.

Hope this helps!

Thanks for your understanding!

Hi,

Indeed, it seems the mobile menu is not working at all, neither is the mobile search. There are some errors in the page – https://www.screencast.com/t/GGXuax2iB

The first step would be to deactivate all plugins as a quick test, leave only theme plugins active. Next go to your cache settings and clear the cache. Then check if then issue is solved. This would help determine if a plugin is conflicting with the theme.

Thanks

Hi,

If the theme has been installed properly (by FTP) and you have also updated the theme plugins (now version 2.0 – https://www.screencast.com/t/xpcpclogUB6V) please deactivate all other plugins as a quick test, leave only theme plugins active. Clear all caching installed and CDN cache if used. Also clear browser cache.

In case the issue remains after trying these suggestions, please send us an email at contact@tagdiv.com and provide admin login information. We will investigate further.

Also include a link to this topic in the email.

Thanks

Hello nhatkymua,

Yes, it’s reccomended to use the Wp Super Cache if you are using the TD Speed Booster. For more information about how you should make your website faster, please check the documentation from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ because there you will find all of the useful steps which have to be complete in order to achieve best theme results. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide speed optimization.

Thanks for your understanding!