Search Results for 'cdn'

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. Our theme does not alter the wordpress image gallery. You can set the image dimensions from here: http://screencast.com/t/knYTb3jp7K
http://screencast.com/t/oZzR8peoNz
Thanks.

Hi,
We have no reports of this error until now. Please make sure you disable all plugins except visual composer, clear cache and reset cdn files. this could be a simple plugin conflict.
Let us know how it goes.
Thanks.

Hi,
Please also check our demo with the structure data analysis and see if our demo also gets the error. Of it does not, then it’s something on your end causing it. Either a setting or a plugin that interferes with the post meta information. Please try to disable all plugins except visual composer, clear cache and reset cdn files.
https://search.google.com/structured-data/testing-tool?hl=EN#url=http%3A%2F%2Fdemo.tagdiv.com%2Fnewspaper%2Fwordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016%2F
(our demo does not get any errors)
Thanks.

Hello TheRadhaKrishna,

Please keep in mind that problem happens due your untested plugins. Please try to clear all your caches and purge CDN file as I have explained you above and the theme should start working fine because every time when I accessed your backend and did these steps the theme have worked as properly.

Thanks for your understanding!

Hello Oana1973,

I suspect your problem comes from your untested plugins which you are using on your side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, please ensure that you are using the latest version of the theme with the required plugins and these processes were made only via FTP because this is the surest method in this regard.

Hope this helps and let us know how it goes!

Thaks for your understanding!

Hello siktirella,

If you have ensured that you are using the latest version of the theme with the latest version of the required plugins, please try to clear all your caches, purge CDN files if you are suing the CDN system and also, please check your system status to see if the parameters have a high increased, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, if your problem is still there after these changes, please try to make a new clean install from scratch with the latest version of the theme and check the theme results with the default settings.

Thanks for your understanding!

Hello TheRadhaKrishna,

I have checked your website I have cleared all your caches, purged CDN and the problem was solved as you can see here -> http://screencast.com/t/wqvbSkiE -> http://screencast.com/t/wqvbSkiE In the future, if you will had some related issue please notice that you will have to clear all your caches and CDN files in order to achieve best results. Also, if you are using a lot of caching plugins, please keep in mind that these might interfere with the theme and create a lot of unknown issues, like this.

Thaks for your understanding!

Buna ziua,

Aceasta problema poate fi create din mai multe surse. Prima si cea mai comuna este conflictul intre pluginuri .Te rog dezactiveaza toate pluginurile cu excepotia visual composer, elibereaza orice cache (plugin server sau cdn) si verifica setarile din theme panel din nou. Daca problema este inca prezenta, te rog asigura-te ca folosesti ultima versiune de tema (7.1.1) deoarece unele erori referitoare la setari au fost reparate in noul update.
https://forum.tagdiv.com/how-to-update-the-theme-2/
Daca problemele persista si dupa update, contacteaza-ne te rog pe mail la contact@tagdiv.com si ofera-ne username si parola (admin) sa ne putem loga pe site sa inspectam eroarea.

Multumesc

Hello,
Our theme has a responsive design so any size of device is tested and working properly. Please also test our official demo at http://demo.tagdiv.com/newspaper/ There should not be any mobile menu or mobile device detected as mobiles are 767px and under. Please test our demo on such devices and see the result. If your site serves the mobile menu instead of the main menu that is a caching issue and is resolved by clearing the browser cache, plugin cache, hosting cache or cdn cache or all together if you use all.
Thank you!

Hello jgreenwood,

Please ensure that you are using the latest version of the theme with the latest version for required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Also, please make sure this type of error does not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then try to set hit the save button in the theme panel by changing a few options around.
Let us know if you still have this issue.
Thank you!

Hello,

The caching issue happens when you have a strong cache in place apart from the caching plugin. Please clear the cache from wp super cache, the one from your browser, the one on your server or a cdn server. After all caches are cleared the problem goes away.
As for the Chinese letters, there is no other solution. Try to disable the cdn and that will fix it. If you use a cdn you have to add allow origin in htaccess like the link you posted shows. Again, if you use strong caching, you have to clear everything. That could be the main reason why that method did not work for you. This issue is not theme related. Any theme will have this problem as it’s a CDN issue, not related to wordpress or themes. Please contact your CDN provider and let him know about the issue if you cannot fix it with the htaccess rule.

Thank you!

Hello,
For youtube you only have to paste the youtube link inside the post content. This is a main wordpress feature. If for some reason this does not work, please disable all your plugins except visual composer, clear cache and purge cdn files if you use it.
Then check the youtube embed again.
Let us know how it goes.
Thanks.

Hello thesangramkakad,

Please ensure that you have fully installed the latest version of the theme (Newspaper 7.1.1) only via FTP because this is the surest method in this regard -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, if you have any untested plugins on your install, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN file is you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme has very complex one and if it possible that untested plugins to interact with it and might cause a lot of unknown issues, like this. Please avoid this case through ruling out of these plugins and check the results.
Also, if your problem is still there after doing this advice, please try to make a new clean install from scratch with the latest version of it and see how it goes the theme with the default settings.

Hope this helps and let us know how it goes!

Thanks for your understanding!