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Hi,
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
I just installed the new theme update and it broke my header only displaying code now as following :
[tdb_header_weather icon_color=”#ffffff” temp_color=”#ffffff” loc_color=”#ffffff” inline=”yes” tdc_css=”eyJhbGwiOnsibWFyZ2luLXJpZ2h0IjoiMzIiLCJkaXNwbGF5IjoiIn0sImxhbmRzY2FwZSI6eyJtYXJnaW4tcmlnaHQiOiIyMCIsImRpc3BsYXkiOiIifSwibGFuZHNjYXBlX21heF93aWR0aCI6MTE0MCwibGFuZHNjYXBlX21pbl93aWR0aCI6MTAxOSwicG9ydHJhaXQiOnsibWFyZ2luLXJpZ2h0IjoiMjAiLCJkaXNwbGF5IjoiIn0sInBvcnRyYWl0X21heF93aWR0aCI6MTAxOCwicG9ydHJhaXRfbWluX3dpZHRoIjo3Njh9″ location=”New York” f_temp_font_line_height=”28px” f_loc_font_line_height=”28px”][tdb_header_date inline=”yes” date_color=”#ffffff” tdc_css=”eyJhbGwiOnsibWFyZ2luLXJpZ2h0IjoiMzIiLCJkaXNwbGF5IjoiIn0sImxhbmRzY2FwZSI6eyJtYXJnaW4tcmlnaHQiOiIyMCIsImRpc3BsYXkiOiIifSwibGFuZHNjYXBlX21heF93aWR0aCI6MTE0MCwibGFuZHNjYXBlX21pbl93aWR0aCI6MTAxOSwicG9ydHJhaXQiOnsibWFyZ2luLXJpZ2h0IjoiMjAiLCJkaXNwbGF5IjoiIn0sInBvcnRyYWl0X21heF93aWR0aCI6MTAxOCwicG9ydHJhaXRfbWluX3dpZHRoIjo3Njh9″ f_date_font_line_height=”28px”][tdb_header_user inline=”yes” logout_tdicon=”td-icon-logout” usr_color=”#ffffff” log_color=”#ffffff” log_ico_color=”#ffffff” tdc_css=”eyJhbGwiOnsibWFyZ2luLXJpZ2h0IjoiMTQiLCJkaXNwbGF5IjoiIn19″ photo_size=”19″ f_usr_font_line_height=”28px” f_log_font_line_height=”28px” show_log=””][tdb_mobile_horiz_menu inline=”yes” menu_id=”” f_sub_elem_font_weight=”” text_color=”#ffffff” f_elem_font_size=”11″ f_elem_font_weight=”400″ tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjAiLCJkaXNwbGF5IjoiIn0sInBvcnRyYWl0Ijp7ImRpc3BsYXkiOiJub25lIn0sInBvcnRyYWl0X21heF93aWR0aCI6MTAxOCwicG9ydHJhaXRfbWluX3dpZHRoIjo3Njh9″ text_color_h=”#4db2ec” elem_padd=”0″ f_elem_font_line_height=”28px” elem_space=”16″ sub_left=”-18″ f_sub_elem_font_line_height=”1.2″ main_sub_tdicon=”td-icon-down”]
[tdb_header_logo image=”” image_retina=”” align_vert=”content-vert-center” align_horiz=”content-horiz-center” image_width=”eyJwb3J0cmFpdCI6IjIyMCJ9″]
[tdb_header_menu mc1_title_tag=”p” main_sub_tdicon=”td-icon-down” sub_tdicon=”td-icon-right-arrow” mm_align_horiz=”content-horiz-center” modules_on_row_regular=”20%” modules_on_row_cats=”25%” image_size=”td_324x400″ modules_category=”image” show_excerpt=”none” show_com=”none” show_date=”” show_author=”none” mm_sub_align_horiz=”content-horiz-right” mm_elem_align_horiz=”content-horiz-right” inline=”yes” menu_id=”” mm_align_screen=”yes” f_elem_font_family=”” f_elem_font_size=”eyJwb3J0cmFpdCI6IjExIn0=” mm_width=”1300″ mm_subcats_bg=”#ffffff” mm_elem_border_a=”0 1px 0 0″ mm_elem_padd=”eyJhbGwiOiIycHggMjJweCIsInBvcnRyYWl0IjoiMCAxNHB4In0=” mm_sub_padd=”eyJhbGwiOiIxNnB4IDAiLCJwb3J0cmFpdCI6IjE0cHggMCJ9″ f_title_font_size=”eyJhbGwiOiIxNSIsImxhbmRzY2FwZSI6IjE0IiwicG9ydHJhaXQiOiIxMyJ9″ f_title_font_line_height=”1.2″ art_title=”3px 0″ f_mm_sub_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTEifQ==” mm_child_cats=”10″ mm_elem_border=”0 1px 0 0″ mm_height=”eyJhbGwiOiIzNDUiLCJsYW5kc2NhcGUiOiIzMDAiLCJwb3J0cmFpdCI6IjI0MCJ9″ mm_sub_width=”eyJsYW5kc2NhcGUiOiIxNjAiLCJwb3J0cmFpdCI6IjE0MCJ9″ mm_padd=”eyJwb3J0cmFpdCI6IjE0In0=” modules_gap=”eyJwb3J0cmFpdCI6IjE0In0=” elem_padd=”eyJwb3J0cmFpdCI6IjAgMTJweCJ9″ f_elem_font_line_height=”eyJwb3J0cmFpdCI6IjQ4cHgifQ==” video_icon=”eyJwb3J0cmFpdCI6IjI0In0=” all_modules_space=”26″ tds_menu_sub_active=”tds_menu_sub_active1″ tds_menu_sub_active2-line_color=”” tds_menu_active=”tds_menu_active1″][tdb_header_search inline=”yes” toggle_txt_pos=”after” form_align=”content-horiz-right” results_msg_align=”content-horiz-center” image_floated=”float_left” image_width=”30″ image_size=”td_324x400″ show_cat=”none” show_btn=”none” show_date=”” show_review=”” show_com=”none” show_excerpt=”none” show_author=”none” art_title=”0 0 2px 0″ all_modules_space=”20″ tdicon=”td-icon-magnifier-big-rounded” icon_size=”eyJhbGwiOiIyMCIsInBvcnRyYWl0IjoiMTgifQ==” tdc_css=”eyJhbGwiOnsiZGlzcGxheSI6IiJ9LCJwb3J0cmFpdCI6eyJtYXJnaW4tdG9wIjoiMSIsImRpc3BsYXkiOiIifSwicG9ydHJhaXRfbWF4X3dpZHRoIjoxMDE4LCJwb3J0cmFpdF9taW5fd2lkdGgiOjc2OH0=” modules_on_row=”eyJhbGwiOiI1MCUiLCJwb3J0cmFpdCI6IjUwJSIsImxhbmRzY2FwZSI6IjUwJSJ9″ meta_info_horiz=”content-horiz-left” form_width=”600″ input_border=”0 0 1px 0″ modules_divider=”” form_padding=”eyJwb3J0cmFpdCI6IjIwcHggMjBweCAyMHB4IiwiYWxsIjoiMzBweCJ9″ arrow_color=”#ffffff” btn_bg_h=”rgba(0,0,0,0)” btn_tdicon=”td-icon-menu-right” btn_icon_pos=”after” btn_icon_size=”7″ btn_icon_space=”8″ f_title_font_family=”” f_cat_font_family=”” f_cat_font_transform=”uppercase” f_title_font_weight=”” f_title_font_transform=”” f_title_font_size=”13″ title_txt_hover=”#4db2ec” results_limit=”6″ float_block=”yes” icon_color=”#000000″ results_border=”0 0 1px 0″ f_title_font_line_height=”1.4″ btn_color=”#000000″ btn_color_h=”#4db2ec” all_underline_color=”” results_msg_color_h=”#4db2ec” image_height=”100″ meta_padding=”3px 0 0 16px” modules_gap=”20″ mc1_tl=”12″ show_form=”yes” f_meta_font_weight=”” h_effect=”” results_msg_padding=”10px 0″ f_results_msg_font_style=”normal” video_icon=”24″ modules_divider_color=”” modules_border_color=”” btn_padding=”0″ form_border=”0″ form_shadow_shadow_offset_vertical=”3″ results_padding=”0 30px 30px” btn_bg=”rgba(0,0,0,0)” icon_padding=”eyJhbGwiOjIuNCwicG9ydHJhaXQiOiIyLjYifQ==”]
Hi,
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
Hello,
Please make sure this code is set in .htaccess => https://www.screencast.com/t/YMLZf32uQ
Have you checked for admin-ajax error? Please verify the console when you try to import the template, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
This error is caused by the PHP version. The problem is in your Newspaper’s child theme code.
Thank you!
First of all, I am using Child theme of Newspaper.
I want to know the proper method to update newspaper theme when i have other plugins.
More specifically, what are the step i should take before updating the theme so that my site design don’t get crashed.
Hi there,
When updating posts I get an error message:
Update failed. Could not update the entry in the database.
My hosting company says the following:
It’s the theme causing a PHP Fatal Error:
PHP Fatal error: Uncaught Error: Class “td_global” not found in /www/hidden_773/public/wp-content/themes/Newspaper-child/page-pagebuilder-latest.php:6
Stack trace:
#0 /www/hidden/public/wp-includes/template-loader.php(106): include()
#1 /www/hidden/public/wp-blog-header.php(19): require_once(‘/www/hidden…’)
#2 /www/hidden/public/index.php(17): require(‘/www/hidden…’)
#3 {main}
thrown in /www/hidden_773/public/wp-content/themes/Newspaper-child/page-pagebuilder-latest.php on line 6″ while reading upstream, client: 217.60.022.167, server: hidden[.]dk, request: “GET / HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.0-fpm-hidden.sock:”, host: “hidden[.]dk:14451”, referrer: “https[:]//hidden[.]dk/”
Replaced my website with hidden in the above.
Do you know what this is about?
Hai,
The product detail page should have a different coloured background. As far as I know, only the class „td-ss-main-content“ in der single-product.phps would have to be renamed / redefined. Interestingly, all(!) changes I make to template file woocommerce/single-product.php have no effect at all. Even if I delete the whole <div> container ;=)
Am I making a thought error? The class td-ss-main-content and thus the <div> container is already displayed in the frontend, so it must be the template. Nowhere else outside of the Newspaper Theme have I found the class. Nothing seems to be stored in the database either. Caching has of course been deleted ?
Where is my error or is there another possibility to set an individual page background per page, for example for category.php, page.php or single.php? There is no access to the single-product.php via the Cloud templates. Also not via the Theme panel
At the moment, Newspaper version 12.1.1 is still in use. The update is scheduled for the next few days.
I know the disadvantages of changing something directly in the template and not using a child theme ;=)
Thx for supporting me!
Best Rgds
TheStormer
I have disabled comment URL field & comment author link in Newspaper desktop theme by adding codes in child themes function.php file but not sure how to disable for mobile theme. Please suggest which file needs to be edited for that or how can I do that for mobile theme.
Hello! I have the Social Icons element pre-installed in our footer as part of one of the Newspaper Themes we use. For some reason, instead of directing to social, each icon adds the page in view to the front of the address. For example, if you’re on this page:
https://rareparenting.com/books-for-children-about-disability
and you click the twitter icon in the footer, you are redirected to:
https://rareparenting.com/books-for-children-about-disability/www.twitter.com/rareparenting
instead of to the twitter page. Each icon adds the page in view to the front of the twitter address.
Can you explain how to fix this? Also, how do I update the twitter icon to the new “x” twitter logo?
Thank you!
Best,
Megan
Hi,
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
I am using child theme.
After updating the newspaper theme all plugins related to newspaper theme like; tagdiv cloud library, tagdiv composer get uninstalled automatically and my site design get crashed.
What is the reason behind it?
Hi,
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
Hi,
I checked, and the posts are displayed well -> https://i.imgur.com/LqzVDnR.png
For the error please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
Hi,
Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Ok Bettina I will be on hold for a fix on this 🙂
Until the time comes when the fix is introduced with a next theme’s update, I would really appreciate a custom php function to place in the child theme’s functions.php file to sort this out. If the development team could make one I would really appreciate it.
Thank you for your co-operation.
Hi,
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Hi,
Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, check this guide https://yoast.com/help/facebook-sharing-updated-details/
Thank you!
Hi,
Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, please let me know what PHP version you use.
Thank you!
Hi,
Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, please let me know what PHP version you use.
Thank you!
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
Thank you!
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
Hi Amit,
Yes, right now the admin and editor can edit the cloud templates.
What it can be used in this situation is a function that will display the cloud templates only if the logged user is an admin.
Here is the code – https://pastebin.com/P3aWUA7M and it can be set in a child theme in functions.php
I hope this will help you!
Hello,
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.
Thank you!
