Search Results for 'child theme'

Results from the Forum
Andrei L.
tagDiv Member

HI

I’ve checked your site and the theme display feature image for video posts: http://screencast.com/t/cVVHRhmib2 If you still have this issue try to deactivate all plugins except Visual Composer, deactivate the child theme clear all caches, purge the cdn if you’re using then test the site again.

Thanks!

andrew40
tagDiv Member

I have re-installed the child theme and its only occuring in Opera and Firefox. Chrome is now loading the images and so is Safari.

https://www.dropbox.com/s/htfom7kqlx113ek/Screenshot%202016-09-06%2015.30.18.png?dl=0

https://www.dropbox.com/s/8u0jmlvq1ty91xf/Screenshot%202016-09-06%2015.30.10.png?dl=0

Catalin
tagDiv Staff

Hello mayuxi,

First of all, please ensure that our new version of the theme (Newspaper 7.3) is fully tested and still brings the most results. So, please try to make a full backup being safe. Then, try to download the latest version of the theme from Envato Market, clear all your old version of the theme and install the new one using the FTP because this is the surest method in this case -> https://forum.tagdiv.com/install-via-ftp/. Also, please install only the plugins that come bundled with the theme (Visual Composer 4.12, Social Counter 4.1), clear all your caches, purge CDN file if you are using the CDN system and check the results. If you are using the Child Theme, you will have to use the latest version of it and also, you can try to rule the theme only using the main theme, without child theme and see hoe it will work. You can make a new clean install from scratch and install the theme according to our documentation and you will see that the theme will work as properly.

Thanks for your understanding!

mayuxi
tagDiv Member

OK, I donwgraded to 6.3.3 and my child theme. Still waiting when tagDiv will fix the new version.
it was bad idea to update…

Alin [tagDiv]
tagDiv Staff

Hi,

Do you have any custom modification in your child theme files?
If you have, please make a backup and install the unmodified child theme provided with the theme, you can find it in code folder and check if you still have issues.
Also check this without any plugins active except Visual Composer and clear all your caches.
Let us know how it goes and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access and we will take a look. Also paste a link to this topic.

Thanks!

poporil
tagDiv Member

now passes by hand the widget.
the smart sidebar continues not to work and not to blame the child. I have two licenses for theme and do not work
(smart sidebar) nor the second in which I have not the child

Bogdan B.
tagDiv Staff

Hello,

If things go wrong when using a child theme it probably means the child theme was not created properly or you have some custom code in there that alters the theme functionality. Please re-created the child theme using this guide: https://forum.tagdiv.com/the-child-theme-support-tutorial/
There is a child theme starter in the theme main archive: http://screencast.com/t/uvUSYhOPm7J

Thank you!

poporil
Participant
#0

I did the installation child theme
and spoiled the sidebar is normal? .. What happened?

and suddenly began to operate the SMART SIDEBAR
while before was not working .. and again after it stopped working.
while I have the ENABLED

Bogdan B.
tagDiv Staff

Hello Sanny,

When updating from newspaper 4, you have to follow this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ (bottom section) and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The social counter plugin also needs updating.
The child theme needs to be removed altogether as all of the code was changed since newspaper 4. The customization needs to be re-created on the new code.

I hope this helps.
Thank you!

sanny
Participant
#0

Hi,

I am using your theme in our website. Because of some custom changes we were not updated theme for a long time but few days back noticed there are so much new things that we wanted to are already added in your theme. Our theme has versioned 4.6.1.

Very much interested to update my theme but I am having issues updating theme, when updated it was crashed. I noticed old header template in child theme creating issue then replaced with new. Again found theme panel setting is empty then exported from old and imported.

But now I put my old content to to new setup and later found td_blockX shortcode has been changed to td_block_X. How it gonna work with file updates only I have to update complete database?

Please suggest me the best way I can do it.

Thanks Sanny

Andrei L.
tagDiv Member

Hi

Yes you can copy the header.php file in child theme.
Thanks!

Andrei L.
tagDiv Member

HI

I’ve checked your site and noticed that you’re using child theme. Try to deactivate the child theme, clear all caches then test the site again. Also make sure that you don’t have any custom css that move the borders to left or right.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

Try this custom css and see how it goes – http://screencast.com/t/E3lQVFzmuxMThttp://screencast.com/t/jovhqZDQzuRV

.td_social_type .td_social_info:nth-child(2) {
display: none;
}

Also you can translate Fans from Theme Panel > Translations – http://screencast.com/t/I8BWEqN9

Thanks!

Bogdan B.
tagDiv Staff

hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. The test again. It could be a plugin conflict. Also if you have any custom code added, please remove it and if you use a child theme please witch to the main theme to rule out any customization issues.
Thank you!

satyajs
tagDiv Member

It worked, I disabled the child theme and it started working.

thanks

satyajs
tagDiv Member

Thanks Andrel, I tried the Step B of the link you sent. Also I did not deactivated child theme or the plugins as it was not mentioned in the update link.

I hope I don’t loose any data.

I will try your suggestions now and will let you know.

regards

Andrei L.
tagDiv Member

Hi

Please make sure that you update thew theme according with our documentation, https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and also update Visual Composer at V 4.12 which is included in theme’s patch: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ During the update process deactivate all plugins, deactivate the child theme if your using, just to make sure that there won’t be any conflict. After the update is completed clear all caches, purge the cdn if you’re using then test the site again.

Let us know if you need further assistance on this.
Thanks!

Bogdan B.
tagDiv Staff

Hi,
I just tested this method again and it works properly. Here is the code needed so you can simply replace all of the function: http://pastebin.com/8Th0pTS5http://screencast.com/t/Qca6RE8wl
Make sure you clear cache afterwards and not make the modification in the child theme as the entire wp_booster folder cannot be rewritten from the child theme.
Thank you!

popngen
Participant
#0

Hi all,

I’m trying to add more than an excerpt in my article list. I’m using td_module_10 and a child theme.

The current php reads this:

<div class=”td-excerpt”>
<?php echo $this->get_excerpt();?>
</div>

I want to add a maybe 50 word post with “Read More..” underneath the manual excerpt.
Is this information in the tagdiv API, or can I gleam some of this from the WordPress site?

Many thanks

Andrei L.
tagDiv Member

Hi

Use this css: http://screencast.com/t/P8UqML2fbcZh

.td_social_type .td_social_info:first-child {
display: none;
}

Keep in mind that we can’t offer customization services and any tasks which involve changing default behavior of a specific feature involve custom work. We can offer support for anything related with theme’s features, by this I mean that we can help users to understand how the theme works, how to use a specific feature. We do our best to offer high quality support and we can afford to offer only small customization. However we can’t change theme’s functionality and any tasks which involve custom works falls beyond the support can offer you. If you want to customize the theme and add/edit features my advice is to look for someone who can help you with implementation or hire a developer to do it for you.

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hi,

The child theme is a bit complicated to understand at first. It is basically a re-write of the main theme.
Not all of the files in our theme will work from the child theme though .The main functions.php file requires custom implementation to be able to re-write the main file and all of the WP_Booster folder will not work as well from the child theme. If you move the post template files to the child, the theme will use those files and not the ones from the main theme. You have to use this guide to create the child theme properly: https://forum.tagdiv.com/the-child-theme-support-tutorial/ It’s basically a mirror image of the main theme.
However there is one important thing to know about a child theme. It is not update proof. This is a common mistake users make and update their themes and do not update the child theme causing lots of issues. The child theme serves the file you add to it. if that file is modified in a future update and you serve the old modified version of the file from the child theme, there could be consequences.
\So when using a child theme you have to keep a look-out if the files you added to the child theme get updated. If they do, you need to re-create your child theme with the current theme files and re-apply your modification. A child theme helps you skip a few updates as not all files get modified on each update but it is not update proof.

I hope this is clear enough…I know it’s a mouth full. 😛

Thanks.

Jessie
Participant
#0

Hi,

I am using the latest version of the theme (7.2c) on the child theme.
I am using the Mobile theme plugin.
On my homepage the Logo is within the Menu.
I would like to display the Logo on my homepage above the Menu, like it is showing on a post.

(The post is using post style template 8)
(I am using header style 10 and want to keep it style 10).

Please see the image: https://postimg.org/image/c4ulj1br1/

Nano
tagDiv Member

Okay! what I do is I copy the files which needs some changes to the Child theme folder and then make some modifications. Is this the right way?

I mean in case of “Child theme” do WordPress automatically look in the child theme for a file and if it doesn’t find here, only then it looks for the corresponding file under original theme?

Please help me to understand child theme better. I have gone through the Child theme tutorial but these things are not clear. Thank you.

Nano
tagDiv Member

Hi Catalin,
I have tried adding !important; previously but it didn’t work 🙁 By the way, I use child theme style.css for modifications and have previously used few codes there and those codes are working well.

Should I try adding these codes under custom CSS section of theme panel?

What result should I expect if it works fine? I mean , Will I get the similar share button at the bottom too as it is at the begining?

Anyways, if you are sure of the codes. I must be doing something wrong. 🙁

Thank you.

Bogdan B.
tagDiv Staff

Hello,

Unfortunately all of the wp_booster folder will not work from the child theme. You will have to make modifications to these files in the main theme.

Thank you!

Viewing 25 results - 10,651 through 10,675 (of 12,866 total)