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Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files.
This will rule out a plugin conflict. Next, hit the ‘save’ button in the theme panel again for the theme to grab the settings from your previous install. Another thing to try is to activate the main theme if you use a child theme (a child theme is not update proof and it will have to be updated as well)
Let us know how it goes.
Thank you!
Hi,
Every update no matter the size, if it’s a dot revision or not, will require you to update the child theme if the files get modified. A child theme is basically a copy of the files from the main theme. If the files in the main theme will get updated and the ones in the child theme do not, then conflicts can and will appear as you cannot run a new version of the theme with old un-updated child theme files. If you use a child theme you have to pay attention on every update to see the modified files and if one or more files that you have in your child theme get modified, you have to replace them with the new files and re-add the customization. A child theme is not update proof. In big updates such as this, it;s recomended to simply re-create it from scratch using the child theme provided in the theme files: http://screencast.com/t/lj7QEZ29
Then you can follow this guide to re-create it: https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Thanks for your response. Please can you direct me to the documentation on updating child themes as I did not see anything on that in your update process information, or your v7 readme.
Hi,
Something must have gone wrong with the updating process or maybe you use a child theme from newspaper 6. Please try to do a clean install via ftp: https://forum.tagdiv.com/install-via-ftp/ remove your child theme as it will not work with newspaper 7 (it has to be re-done) and try it without any plugins as some of them could become incompatible with newspaper 7. Disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
Hello Navito,
Please notice that this is a design element for our blocks and if you want to get rid this bottom hue, you have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Cusotom CSS area.
The code is ->
.td_block_14 .td_module_mx1 .td-module-thumb a:last-child:before {
background: none;
}
The result you should see here -> http://screencast.com/t/EDY8Lvp4KXM
If is not what you mean, please provide your website URL so I can inspect it closer your website. Also, you can provide more details about what you want to achieve.
Thank you!
Transitioning to NP theme…and I know this doesn’t fall under typical support but I am really hoping someone out there can help me. I have a custom RSS feed in my current site I’m trying to copy over (working on a staging server – not sure if that makes a difference).
I have added a functions.php to my child theme and added this code:
// First remove all the RSS feed links from wp_head using remove_action
remove_action( ‘wp_head’,’feed_links’, 2 );
remove_action( ‘wp_head’,’feed_links_extra’, 3 );
// Then reinsert the main RSS feed by using add_action to call our function
add_action( ‘wp_head’, ‘reinsert_rss_feed’, 1 );
// This function will reinsert the main RSS feed *after* the others have been removed
function reinsert_rss_feed() {
echo ‘<link rel=”alternate” type=”application/rss+xml” title=”‘ . get_bloginfo(‘sitename’) . ‘ » RSS Feed” href=”‘ . get_bloginfo(‘rss2_url’) . ‘” />’;
}
//NEW RSS FEED function copied from previous developer
remove_all_actions( ‘do_feed_rss2’ );
add_action( ‘do_feed_rss2’, ‘acme_product_feed_rss2’, 10, 1 );
function acme_product_feed_rss2( $for_comments ) {
$rss_template = get_stylesheet_directory() . ‘/feed-rss2.php’;
if( file_exists( $rss_template ) )
load_template( $rss_template );
else
do_feed_rss2( $for_comments ); // Call default function
}
add_filter( ‘the_content_feed’, ‘my_rssfooter’ );
add_filter( ‘the_excerpt_rss’, ‘my_rssfooter’ );
//NEW RSS FEED function copied from previous developer
function my_feed_thumbnail($content) {
if (is_feed() && has_post_thumbnail()) {
return get_the_post_thumbnail( get_the_ID(), ‘thumbnail’ ) . $content;
}
return $content;
}
add_filter(‘the_content_feed’, ‘my_feed_thumbnail’);
add_filter(‘the_excerpt_rss’, ‘my_feed_thumbnail’);
//NEW RSS FEED function copied from previous developer
add_filter(‘excerpt_length’, ‘my_excerpt_length’);
function my_excerpt_length($length) {
if ( is_feed() ) {
return 1500;
} else return 0;
}
————————————————————
then, also added a standard feed-rss2.php template to my child theme
But I still can’t get it to work. The feed on the new site is the standard RSS feed, but that’s not what I want. I need my custom RSS feed.
THANK YOU in advance to anyone who may be able to help.
I’m an idiot – I forgot to activate the Child Theme in admin. Duh….sorry!
Hi – downloaded the theme today. So far, it’s great! But I cannot get the child theme to work. I have some really basic CSS styling in my content (simple stuff). When I add it to the child theme, it doesn’t work. When I add it to the custom CSS code, it does work. But I’d like to make sure I can use the child theme when necessary. I’ve used this same code on dozens of websites and this is the first time I couldn’t get it to work. Thanks.
Hi
I’ve checked your site again and now the thumbs are generated properly: http://screencast.com/t/aXUv3ePEAa The theme add a dark animation over each thumb displayed in big grid but you can use this css in theme panel > custom code > custom css to remove it: http://screencast.com/t/oer4LHMWdN
.td-module-thumb a:last-child:before{
background: none!important;
}
Let me know how it goes.
Thanks!
Hello,
@Georoge
1) The header menu will make the logo fit the scrolling menu. Do you want to have the full size logo in the scrolling version of the menu?
2) you can use this css to remove the menu on a 404 page:
.error404 #menu-new-menu-1{
display:none!important;
}
3) This issue is caused by the plugin you use for the contact form. Please use contact form 7 as that is the tested plugin with our theme.
@Cybi
Please create your own topic when having support questions not related to the topic you post on. Your issue is very different. For some reason, your theme cannot find the index.php file. I think you are not installing the theme correctly or maybe the chilf theme. please follow this guide to properly install you theme: https://forum.tagdiv.com/install-via-ftp/
https://forum.tagdiv.com/the-child-theme-support-tutorial/
Thank you!
Hello support
One issue after the other.. About two weeks ago, I posted on Forum regarding below message.
Broken Themes
The following themes are installed but incomplete.
Name Description
Newspaper Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet. Delete
I was told to reinstall the theme which I did.. Today, that text showed up again?
What can I do? Thanks
Hi
it could be a plugin conflict so try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using, deactivate the child theme then test again.
Thanks!
Are the instructions for implementing the SpeedBooster any different if you are using a child theme?
🙂
Thanks
Hi
If test the accordion element on my side and the sections are works fine.
Try to deactivate all plugins except Visual Composer, deactivate the child theme, clear all caches, purge cdn file if you’re using then test again.
You can also try to setup a new wp-install on a sub-domain or on your local computer using this configuration:
– WordPress V 4.5
– Newsmag theme V 2.3.6
– Visual Composer plugin V 4.11.2
This configuration should work fine so do a few tests with it and check how it goes.
Thanks!
Hi,
Instead of paying money to a developer to modify the theme files and having to re-add the modifications on updates (custom modifications are not update proof even if a child theme is used) why not select another block for your content that uses a different thumbnail like for example: http://demo.tagdiv.com/newspaper/block-6/
Please try to select different blocks from the menu to see how they display images. There are 21 blocks to chose from and each have different image sizes.
Thank you!
Hello,
The child theme unfortunately is not update proof. if you only use css in the child theme, you are better off without it as you can add custom css in the theme panel-> custom css box. If you still want to use the child theme, Unfortunately the css will have to be added again on every update as style.css is modified every time an update is available. The child theme was meant to help in the update process to not update the customization every time a theme update is released but it has it;s downside You still have to update the files that were modified in the theme update. For example if you modify a php file, let’s say header.php, and use it in the child theme, you will have to watch out for this file in every update and when you see it got modified, you need to replace it in the child theme and re-make the modification.
I hope this helps.
Thank you!
Hi,
If you have a child theme, please switch to the main theme and please do a fresh install of your theme via ftp. Delete the old one and install it again. https://forum.tagdiv.com/install-via-ftp/
Make sure you clear all caches and reset cdn files as well.
Also try the theme without any plugins. Disable all of them to rule out a plugin conflict.
Let us know how it goes.
Thank you!
Sorry if this sounds basic, but do I update the child theme if I updated the Newspaper parent theme? In my child theme I have only used CSS. My child theme is Version: 6.7.1.1461400149 while the parent theme is Version: 6.7.2.
If I do not need to update the theme, is it because it is a minor update or if say the update is from Version: 6.7.2 to Version: 6.8.0 or 7.0.0, will I have to update then?
My website is: http://www.auroranovels.com
Thank you.
Thank you for the quick reply and your candid feedback. We were finally able to get VC 4.11.2.1 to update manually and needed to reload both Newspaper and the child theme we created, so we have a temporary fix.
I understand that running the update will be both helpful and painful, needing to rebuild certain pages and elements, so I think we’re moving ahead with that over the next few weeks. Wondering if there is anywhere that outlines the benefits/improvements in Version 6 over Version 4, so I am better able to explain the value of making the extra effort? I see extra flexibility in block and module layouts, better stability and design, etc. Would appreciate a link or direction to a couple of forum posts (?) which might give a more complete outline. Saw the link to update process so pretty sure we can figure it out.
Hope all is well with you guys!
Hi,
Unfortunately every file inside the wp-booster folder is not compatible with a child theme. Files from wp_booster cannot be edited in the child theme. Unfortunately there is no solution for this at the moment. We do try to improve our child theme support but at the moment you will have to make the modification in the main theme.
Thank you!
Hi
The theme is tested and shouldn’t be any issues with its functionality if the install was made correct and there is no additional code which may affect it. Usually these errors appear when the child theme is active and there is some code which does not work anymore with new theme’s version.
Regarding the code from child theme there is an important aspects that must be considered if you’re using it:
– if in previous theme’s version a specific code added in child theme worked fine that doesn’t mean that will work with the new theme version. When theme is updated many of its files are changed and it’s a good practice to check update_log.txt file for each update and see what files had been modified so if those specific files are used in the child theme you will have to check your customizations to not break the functionality of the theme.
Hope this help.
Thanks!
Hi,
As i would like to have a field on the theme to upload an image as a header background, (just like you’ve done for footer background).
so i edited the file in under newspaper/includes/wp_booster/wp-admin/panel/views/tp_panel_header.php
It’s only visible when i edit it directly in the main theme and not when i copy the same file directory on the child theme.
Is there anyway around this? because it wouldn’t be good practice to just edit it on the main theme.
Hi
Make sure that you have updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugins except Visual Composer, deactivate the child theme if you’re using, clear all caches then test again.
If you still can’t manage to solve this provide your site url so I can have a closer look.
Thanks!
The ‘Add Image’ element is not displaying properly in the front end of my website. It does not align correctly and seems to fall short of the right dimensions. All the other elements work. I got in contact with Visual Composer support and they have said that it is a theme issue. This is their response:
Your theme is adding a margin to the “figure” html tag which is used to render the single image element. You can remove it using following CSS code:
figure.wpb_wrapper.vc_figure {
margin: 0px !important;
}
If you want it to affect entire site, then you need to add this via the child theme stylesheet or you can confirm with the theme author whether there is any setting in the theme where you can add it to make the global change. The normal custom CSS at your end is disabled by the theme author.
Can you please help as I don’t know what to do.
Hi
Try to deactivate all plugins except Visual Composer, deactivate the child theme, clear all caches then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
