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Anamaria
tagDiv Staff

Hello,

If you make a change in the theme files of the posts loop, this change will appear in all templates where you use posts loop, you can find the file in this path -> wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php ->

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know what changes you would like to make in the single post template.
In this path are all single post template settings => wp-content/plugins/td-cloud-library/shortcodes/single and all settings made with tagDiv Composer in single post template are saved in the database.

Thank you!

Calin
tagDiv Staff

Hi muxurou,
I see that you are using a single post template from tagDiv Cloud Library, so since you do not want social share buttons, you can use tagDiv Composer to edit the single post template and use the right click to delete the social share buttons, like this -> https://i.imgur.com/qYXp65E.png -> https://i.imgur.com/1mJk2vH.png
I hope this will help you!

mediax
tagDiv Member

Thanks Vlad and Bettina for suggesting the Cloud library template route. The effort was made to recreate the current site header using the imported template. The problem with this mega-menu is that it opens a large page and you cannot scroll down to see all the categories, so this option also does not work for me.

I do think however there ought to be a way to set this subcategory count in the global theme, is it possible to escalate this request to the theme developers? They will know the variable to access to change this subcategory count number via the functions file.

enjoY a fantastic day!

Anamaria
tagDiv Staff

Hello,

Please deactivate the visual composer.
We strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both)-> https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

Hispanic L.A.
tagDiv Member

Hello. Still, the site is broken on mobile. Haven’t got no answer yet. Thanks.
I also deactivated all plugins with no results.
Updated to 11.1
– tagdiv Cloud library plugin Versión 1.7 | built on 22.07.2021 14:19
– tagdiv composer plugin Versión 2.8 | built on 22.07.2021 14:19
– tagdiv Newsletter plugin Versión 1.6 | built on 22.07.2021 14:19
– tagdiv Social Counter Versión 4.9 | built on 22.07.2021 14:19
and
– tagdiv Standard Pack Versión 1.2 | built on 22.07.2021 14:19

harefamilia
tagDiv Member

Hi Bettina, thank you for your response. Yesterday I realized that a bunch of tagdiv plugins became deactivated and even my newspaper theme became deactivated and I had to re-enter my envato activation code. Once I re-activated the tagdiv plugins my site has all kinds of problems. My logos were all wiped out and I had to set them up again in the theme panel options, but they still don’t look right. Our About page is all screwed up, same for our contact page. The spacing and formatting just doesnt look right.

Our site is: EZexplorers.com

I do not have the tagDiv Speed Booster plugin installed. Here are the plugins I have installed currently:

– Contact Form 7
– Jetpack
– MOJO Marketplace
-tagDiv Cloud Library
-tagDiv Composer
-tagDiv Social Counter
-tagDiv Standard Pack
-Yoast SEO

This is very frustrating. I love this theme very much, but the fear that I might wake up with everything deactivated makes me nervous about continuing on as I build my business with this website.

If you can help me take steps to avoid this, I would appreciate it. I run a pretty basic website. I try to keep things simple to avoid problems. Thank you.

Hispanic L.A.
tagDiv Member

Thank you, Vlad. As for the plugins you ask, I am using tagdiv Composer, tagdiv Cloud Library, tagdiv Social Counter – which I deactivated and activated again now – and tagdiv Standard Pack.
I stopped using tagdiv Mobile theme plugin and instead use a mobile only template. I don’t use anymore Official AMP for WP and Tagdiv newsletter.
I must also say that to complicate matters the site breaks in mobile in ways I don’t understand of find the logic of.
On top of that I initially updated to WP 5.8 and Newspaper 11.1 but then downgraded to 5.7 and 11.
Hope this answers your question.

daehee.kim
Participant
#0

I’ve imported some template on the cloud library and I want to edit some feature of the template.

Could you advise me the post template location?

https://imgur.com/a/OSaUkLs

kevinsikora
tagDiv Member

I installed a Pre-designed Template from the tagDiv Cloud Library. I’m not sure which one I installed. I renamed it.

I have the following page on my site: https://www.wheredoitakethekids.com/categories/places/. I would like to display a custom field next to each “summary post.” Basically I want to display an address under each title.

I was assuming I needed to modify a “specific” page like td_block_big_grid_flex_3.php. When I click on the element to edit it, all I see is (row -> column -> Posts Loop).

Vlad S
tagDiv Staff

Hello!

If you are using a Global header, TagDiv Composer can’t work on it. You can however import a cloud library header to edit it. You can edit without setting it as a header and see how it will look.

I hope this was helpful!
Thank you!

Anamaria
tagDiv Staff

Hi,

I’m sorry I did not understand what you are looking to edit.
If you referring to where you can find the post loops from path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php

Thank you!

nhowarth
Participant
#0

Site URL: https://www.news.cyprus-property-buyers.com/
Image showing problem: https://imgur.com/a/e4EFE8T

Description

I updated to WP 5.8 and then Newspaper theme 11.1. Error on front page that only affects logged-in users. (see image)

Disabled caching and checked Newspaper Theme Status – no problem. Also deactivated non-essential plugins.

Deleted and reinstalled & reactivated plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme and Official AMP for WP. Problem persists.

nhowarth
Participant
#0

Site URL: https://www.news.cyprus-property-buyers.com/
Image showing problem: https://imgur.com/a/VJrbfLY

Description

I updated to WP 5.8 and then Newspaper theme 11.1. AMP shows errors (see image)

Disabled caching and checked Newspaper Theme Status – no problem. Also deactivated non-essential plugins.

Deleted and reinstalled & reactivated plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme and Official AMP for WP. Problem persists.

Vlad S
tagDiv Staff

Hello!

As you can see here this are the options to allow more posts in your menu:https://www.screencast.com/t/k1Bo0RAiSr We highly recommend using Cloud library templates.

Thank you!

Calin
tagDiv Staff

Hi garimanag,
Unfortunately, your screenshots are not working.
We also have live website with images and we do not have those problems, now indeed maybe are not the bet optimize and the website page speed depends on more elements, for page content, ads, external resources …
First, I want to make sure that I was able to inform you of all info about the mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!

Hi CHKSN,
If I understand correctly, for you the mobile theme plugin is displaying on desktop, if is so, then indeed this is from the cache plugin that you are using, some for theme do not have support for mobile themes, some of plugins that do have are: WP Super Cache plugin, WP Rocked plugin.. Please make a test without cache plugin and see if the problem persist or not, if the problem is solved, then you need to check if your cache plugin have mobile theme support.
Also if you want, we can take a look at your website, for this please make a full backup and contact us at contact@tagdiv.com, provide wp-admin and cPanel access, also include the link of this topic in email.
Thank you!

Vlad S
tagDiv Staff

Hello!

If you are using AdSense ads the code must be pasted in the theme header as you can see here: https://www.screencast.com/t/srU3OoQZF If you are using Cloud library templates you can also use an adbox as you can see in our video guide here: https://www.youtube.com/watch?v=fa7GenCHcBU

I hope this was helpful!
Thank you!

Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The mobile theme comes with its own templates for page, post, category, 404 etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple).
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories page/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library,tagDiv Standard Pack) also clear your cache.
From the last update, the tagDiv Standard Pack plugin is no longer required because the new demos are using cloud templates.

Thank you!

Bettina
tagDiv Staff

Hello!

It depends where do you want to use the SVG files, because you can not upload them in the Media Library. But, if you use a cloud template, then you can add the SVG code of the image in some elements in TagDiv Composer, like this: https://www.screencast.com/t/1Fv4TvPUXuR

Thank you!

Calin
tagDiv Staff

Hi petitefilms, unfortunately there is no documentation for how the Craft Ideas demo was made, usually, users use install the demo , also for this demo you can find some cloud versions, for homepage, header, footer, category -> https://i.imgur.com/x5HWcH1.png -> https://i.imgur.com/VtSis8N.png those can be edited using tagDiv Composer.
I hope this will help you!

azli
tagDiv Member

Hi Calin, thanks for the prompt reply.

Yes. tagDiv Composer, tagDiv Cloud Library and tagDiv Standard pack is enabled.

I found that the ajax is failed to load. See the screenshot below

  • This reply was modified 5 years by azli.
Calin
tagDiv Staff

Hi azli, Please make sure that you have tagDiv Composer, tagDiv Cloud Library and tagDiv Standard pack enable (you can find them in Newspaper > plugins).
Also I saw that you have the latest WordPress version, v5.8, for the moment we do not have a theme version full compatible with it, we’ll make a theme update for this.
If the css was set in theme panel, then you can recover it from theme panel backups -> https://forum.tagdiv.com/import-export-theme-settings/
Also please make a test using only theme plugins and see if the problem is persisting when you save the theme panel settings. If yes, please use the console to see if you get some errors, if yes, please provide a screenshot to them, this will help a lot.
Thank you!

Calin
tagDiv Staff

Hi mixos,
I will tri to provide some more details.
First you need to check to see if you are using cloud templates -> https://i.imgur.com/7qcHcsv.png
If you use, identify the cloud templates that you edited and copy the content from them (one by one) from staging -> https://i.imgur.com/Wo4yp58.png and pasty it in the same cloud template type (header, footer, category..) in your live website.
Also if you edited pages on staging, then you need to do the same with them t get the changes on live website.
Now, after you did the above steps (in case that you use cloud templates, if you use standard templates you’ll not have cloud templates, so you can skip that part), you need to import the theme settings -> https://forum.tagdiv.com/import-export-theme-settings/ after that the website will have the same settings like the staging.
Also if you added new images, make sure that you add theme on the live website.
I hope this will help better!

neurotictools
Participant
#0

Cant use cloud library.. please fixed.

Already sent email to contact@tagdiv.com but no response

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