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Hi Johannd1b, I see that you are using the multipurpose header style 3, if you use the standard header styles, then the only way to have a different menu on mobile is to use the mobile theme plugin or you can choose a cloud header from tagDiv Cloud Library and this can be edited with tagDiv Composer, in this way you can set a menu for desktop and a different one for mobile -> https://i.imgur.com/vcsLujZ.png -> https://i.imgur.com/kMOa3RX.png
Thank you!
Hello!
That is possible if you are using a cloud library template. Can you provide a link to your website so we can take a look?
Thank you!
Hi,
For me is working just fine. make sure that the child theme is enabled -> https://i.imgur.com/wwZSuC6.png but you still need to do some change that can not be set in child theme, for example on this file wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php you need to set the new path for login modal -> https://i.imgur.com/GtnclCk.png like this -> https://i.imgur.com/UXJPamO.png also for specific templates you need to add it in other places.
If is still not working for you, please let me know exactly what you are using, cloud templates or standard header style.
Thank you!
Hi,
The tagDiv Cloud Library is a specific plugin for Newspaper theme only.
Thank you for your understanding!
Hi,
We don’t seem to have the cloud library plugin in our Newsmag Plugins section. Looking to download a unique template for a page.
Many thanks
Hi,
We are sorry for those problems that you are facing, unfortunately, you didn’t provide some details or screenshots, or at least the website link to see what problems are you facing, maybe you have short codes instead of content on your website, if is so is because you do not have all necessary tagDiv plugins enable, like tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack.
If you are facing other problems, please let us know and provide as many details and screenshots you can, also we can login and see what it can be done if you contact us at contact@tagdiv.com, for this, please make sure that you have a full backup, include the link of this topic and provide wp-admin and cPanel access.
Also please notice that we do not tolerate insults and we have the right do not answer to users that insults us, also the topic that you made on our forum where you insult us was deleted. If you continue to answer like in that topic, we no longer help you!
Thank you for your understating and sorry for the inconvenience!
Hello!
When using a cloud library template most of the editing can be done using tagDiv Composer. As you can see here this is how you can edit your blockquote colors: https://www.screencast.com/t/g29ToWwn4
I hope this was helpful!
Thank you!
Hi,
Unfortunately, for the moment those can be added only with custom code in theme files, the path for those it is -> wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php or if you use a cloud template wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
I hope this will help you!
Hello!
I’m not sure I understand what you mean by WP Composer? All the Cloud library templates are fully editable using tagDiv Composer.
Thank you!
Hello,
If the template looks fine in the editor of tagDiv composer, but after it is assigned to a post it appears without a sidebar most likely it is a problem caused by the WPbakery plugin.
Please notice that we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Let me know about your results!
Thank you!
Hello,
Please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Thank you!
Hello,
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please disable it, and see if the column text work.
Also, please send the link to your website.
Thank you!
Hello, @trebol30
The update is on the way, unfortunately, I can not say a date, but we hope to be the next month.
Also, please provide more details about the error, that you have with cloud library.
Thank you!
Hello,
The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.
Also, please don’t share your credentials on the forum.
Thank you for your understanding!
Hello, Bernd
You can use a footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=nE51MfLV7hE
The footer template does not have the button to be edited with tagDiv Composer in the backend, can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF that page can be private.
Also, if you use the standard footer from Theme Panel, you need to have the tagDiv Standard Pack plugin, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Thank you!
Hello,
My original Footer (which was in pages: Footer) is not visible anymore.
Only option In Theme Panel/Footer is: Cloud Library Template. No more Footer Settings, Instagram Settings, Footer Info Content, Footer Background, Sub Footer Settings as shown in your Documentation!
I tried to generate a new Cloud Template from an imported “Blank Footer Template” and chose this in the Theme Panel/Footer/Cloud Library Template: no success, no footer. When I try to modify this “Blank Footer Template” “Edit with tagDiv Composer” is not available.
I want my footer back, what can we do?
Thanks for HELP
Bernd
Hello!
Unfortunately, you can not upload a SVG file in the media library. But, if you use a cloud template, then you can add the svg code of the image in some elements in TagDiv Composer, like this: https://www.screencast.com/t/1Fv4TvPUXuR
Thank you!
Hello,
If you have shortcodes on the pages/posts please make you have tagDiv plugins activate (tagDiv Composer, tagDiv Cloud Library, tagDiv Standard Pack).
Thank you!
Hello,
Maybe you use a Single Post Template from Cloud Library, so you need to edit with tagDiv Composer, select the Single Post Author and with right-click you can delete it =>https://www.screencast.com/t/pStpdfZgz Also, you delete Single Post author as author box => https://www.screencast.com/t/fJoNZXvw
Thank you!
Hi Ashish Waykar,
That seems to be a cloud template from tagDiv Cloud Library, on the page that is change when you use the mobile version -> https://i.imgur.com/V0nHGGh.jpg if you want we can take a look at this, but for this you need to contact us at contact@tagdiv.com, provide wp-admin and include the link of this topic in email. Also please make sure that you have a full backup.
Thank you!
Hi,
If you are using the single template 8 (a standard post template), then you can use only the mobile theme for mobile version -> https://forum.tagdiv.com/the-mobile-theme/
Or you can choose a single post template from cloud and for mobile you can make a mobile template that can be edited using tagDiv Composer.
Thank you!
For example, if you add an Ad to any position, it stays there even if you delete it (stays in the database). Same happens if you import theme options (which is a great feature), historic settings are imported, cloud library settings and so on. All of it is causing that file to grow and grow – even if some settings are not used.
Threshold on many servers is 800kb for autoloaded data today, and because the theme is creating a big td_settings option inside the database, we cannot turn on various features that come with server settings, like for example object caching – a WPEngine hosting feature.
Colors in the test I did, are a reason for this great increase in size of td_settings, especially the accent color and the active main menu color.
Hi,
I just checked your website and you are using the mobile theme plugin -> https://i.imgur.com/LmMthQA.png
Please allow me to inform you about all mobile versions that our theme can have.
1. Responsive version, this is by default when you install the theme and you do not use mobile page or mobile theme plugin.
2. Mobile page/template this allows you to create with tagDiv Composer and cloud a different layout and set different elements for mobile and iPad/tablet and it will overwrite the responsive version.
3. Mobile theme plugin, this is a light theme version for mobile that will overwrite the mobile page and responsive version if enabled.
So when you have a mobile page/template this will be used instead of a responsive version, but if you also have the mobile theme enabled, this one will override both of them.
How to combine them? Yes, this can be possible, for example the mobile page/template will apply only on that page or cloud template that is assigned. But what to do if you want to use a mobile theme plugin too? If you use mobile theme, in Gutenberg editor it is an option to disable the mobile theme in current post/page, if you use the option, then it will be use the mobile page/template (if is assigned) or the responsive version.
So in your case you can disable the mobile theme on the homepage -> https://i.imgur.com/NX57q4t.png or if you do not want it at all, disable the plugin or use it only for amp -> https://i.imgur.com/Grlz5Ee.png.
Here is also a video that explains all those -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope this will help you!
Hi moaaa11, in your screenshots you indicate the settings for standard templates from tagDiv Standard pack plugin. Please notice that in case that you use a pro, then you need to edit it with tagDiv composer the cloud template from tagDiv Cloud Library to add or remove those elements -> https://i.imgur.com/vfsCRGw.png -> https://i.imgur.com/cSPjw1m.png
I hope this will help you better!
Hello,
If you a Single Post Template from Cloud Library, then you need to edit the post with tagDiv Composer => https://www.screencast.com/t/jHatJGC1qRf, select the element => https://www.screencast.com/t/KEpa6V89 and with right-click, you can delete it.
If you have a standard template, then you can disable from Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/LAv90B5eZ
Thank you!
