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Anamaria
tagDiv Staff

Hi,

You can remove the author name section from Single Post Template, edit with tagDiv Composer => https://www.screencast.com/t/4VoyAOlzgd6, select the element Single Post Comments and with right-click you can delete or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.
The same steps for all elements.
You need to drag and drop the elements to move them where you want. Also, do you use a Single Post template or a standard template? Please provide a video.
You can find more details here:
-> https://forum.tagdiv.com/tagdiv-composer-tutorial/
-> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

sayeedjoy
Participant
#0

Whenever I try to access the cloud template library and visit the cloud library, I keep getting the error ‘Invalid reply from server endpoint’. My WordPress setup follows the Newspaper documentation exactly. Any ideas on how to fix this?

Bettina
tagDiv Staff
Info - reply

Hello!

Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

You should identify the template you are using on your posts.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Please note that you need to use cloud templates to edit them with the tagDiv Composer.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that you need to use cloud templates to edit them with the tagDiv Composer.
We recommend using cloud/PRO templates to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features; please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

dscom
Participant
#0

Hallo,

We are curently use the “Multicategories” template for displaying categories and tag pages. However, we are experiencing an issue where the article images are loaded as background images. This prevents the use of the image optimization tools we have in place, which leads to slower page loading, especially on mobile devices.

After searching through your Cloud Library, we couldn’t find a template that loads article images without using background images. Could you let us know if there’s a template available that addresses this issue, or suggest any other solutions to improve the image loading performance?

don_poky
Participant
#0

Hi,

I am currently encountering several PHP warnings related to undefined properties in your plugin/theme on my WordPress site. I wanted to bring this to your attention and seek your guidance on how to resolve it.

### Issue Details:

The following warnings are appearing in my server logs repeatedly:

`
2024/09/24 12:37:02 [error] 677#677: *15397 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined property: WP_Post_Type::$slug in wp-content/plugins/td-cloud-library/includes/tdb_functions.php on line 835; PHP message: PHP Warning: Undefined property: WP_Post_Type::$slug in wp-content/plugins/td-cloud-library/includes/tdb_functions.php on line 1586; PHP message: PHP Warning: Undefined property: WP_Post_Type::$term_id in wp-content/plugins/wordpress-seo/src/helpers/current-page-helper.php on line 135; PHP message: PHP Warning: Undefined property: WP_Post_Type::$slug in wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1230
`

These warnings occur while accessing certain pages that use custom post types or taxonomies. Below is more specific information:
– **NGINX**
– **PHP Version**: 8.2 (using FastCGI with Nginx)

### Logs:
The errors seem to originate from the following files and lines:

/wp-content/plugins/td-cloud-library/includes/tdb_functions.php on lines 835 and 1586
/wp-content/plugins/td-composer/legacy/common/wp_booster/td_util.php on line 1230
/wp-content/plugins/wordpress-seo/src/helpers/current-page-helper.php on line 135

The warnings mention undefined properties like WP_Post_Type::$slug and WP_Post_Type::$term_id. This seems to suggest there might be an issue with accessing properties that don’t exist in the WP_Post_Type class.

### Site Setup:
– **Custom Post Types**: I am using custom post types, but they are registered with valid slugs. The issue seems to arise when your plugin/theme is trying to interact with these post types.

### Request:
Could you kindly investigate these warnings and suggest a possible fix or workaround? Additionally, if this is something that could be addressed in a future update, please let me know.

If you require any further information or access to my environment to assist in troubleshooting, I would be happy to provide it.

Thank you

Anamaria
tagDiv Staff

Hello,

You have a single post template, so you need to edit the tagdiv Composer and add elements and edit -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ -> https://forum.tagdiv.com/single-post-shortcodes/
Unfortunately, the like button is deprecated due to privacy policy.
You can try to add the code provided from this guide in the Theme Panel -> Analictycs/ Js Codes -> head https://www.hostinger.com/tutorials/wordpress/how-to-add-facebook-like-button-to-wordpress
https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
https://www.the-parallax.com/apple-safari-intelligent-tracking-prevention-facebook-share-like
You need to change the logo for the sticky menu and mobile menu -> https://forum.tagdiv.com/add-logo-newspaper/
Also, the post content needs to be done with Gutenberg or a classic editor. You can create the post template for posts, categories, pages and so on.

Please check this video about how can create a prebuilt website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Anamaria
tagDiv Staff

Hi,

This is a tooltip and can be translated only in the theme files -> wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_search.php -> https://i.imgur.com/MIHdnY8.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure that you have the tagdiv Composer and tagdiv Cloud Library activated. I recommend using cloud templates for headers, footers, categories, posts, and so on.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

krzysztof-em
Participant
#0

Hi,
recently I updated the theme and plugins to the current version.
I am now unable to save the content of one of the pages using TagDiv Composer. I get an error: “Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”. The page contains Icon Box elements. I can save other pages that do not contain this type of elements without any problems.

WordPress 6.4.5, Newspaper 12.6.7, installed and active plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Social Counter, tagDiv Standard Pack

Anamaria
tagDiv Staff

Hello,

Please let me know if you installed the plugins after update, like tagdiv Composer, tagdiv Cloud Library and so on.

Thank you!

Bettina
tagDiv Staff

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

I hope that helps you!

Thank you!

declandunn
tagDiv Member

Found the problem is with TD Composer, it’s memory usage impacts everything and I have a hard limit of 256MB for WordPress, seeing if I can adjust that temporarily.

When I turned off TD Composer plugin, the whole theme shut down of course.

Likely this means it controls the whole theme, though when I closed it I got a warning message that TD Cloud Library needed an update, and I’ve updated everything to newspaper 12.6.7

Seeing if that’s incorrect, I’m on TD Cloud Library 3.6 updated on 08/28/2024.

Anamaria
tagDiv Staff

Hello,

For single this path wp-content/plugins/td-cloud-library/shortcodes/single

Thank you!

Anamaria
tagDiv Staff

Hello,

This a cloud template, so to do customization, you need to edit with tagdiv Composer, and not in the theme files https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Calin
tagDiv Staff

Hi,
What I can suggest first is to clear all cache and disable the cache plugin and after that check if the theme plugins are enabled, you need to have tagDiv Composer and tagDiv Cloud Library (I’m sure that now you have them) and fir standard blocks like block 14 you need to install the tagDiv Standard Pack plugin.
If the situation persist, please contact us via email at contact@tagdiv.com and provide a temporary wp-admin access and a link to this topic to can identify you faster.
Thank you!

Bettina
tagDiv Staff

Hello!

We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

A solution for sending a screenshot/video with the issue you have is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that you should use cloud templates in order to edit them with the tagdiv Composer. If you use default templates, then make sure the Standard Pack plugin is installed and active. For default templates, the settings are in the theme panel settings.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

priyankmalvi
Participant
#0

Hi there,
I am constantly getting issues when I open category and product pages. I tried contacting the Hosting Provider and upon debugging, they found the issue connected with the td-composer and td-cloud library plugin.

Issue says: There has been a critical error on this website.

I am attaching all the necessary screenshots and links to the pages below. Please help me solve this issue because this is important for me to solve this issue.

Links to pages:
https://fuljitrading.com/product-category/takeout-containers/mfpp-containers/
https://fuljitrading.com/product-category/takeout-containers/pp-containers/

Screenshots;
Before enabling the debug mode: https://snipboard.io/BAyV8e.jpg
After enabling debug mode: https://snipboard.io/5uJM3a.jpg

I am waiting for the response.

Thank you!

nexusstreet
Participant
#0

Hey! I noticed certain blocks, homepages, pages and sections are not available on the Pre-Designed Templates – Cloud Library, specifically the Office Nexus Pro when using the TAGDIV Composer.

I wanted to use some of the specific blocks, pages and sections on a pre existing theme I have. The Office Nexus Pro theme does show up on the dashboard – Newspaper – prebuilt website.

Can you help? I have also made sure I have all of the recent updates.

Anamaria
tagDiv Staff

Hello,

You need edit the single post template with tagdiv Composer and add those elements -> https://i.imgur.com/oxxKibu.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can import the single post template 5 from cloud library https://cloud.tagdiv.com/#/single/single/Single/15 to look like single style 4.

Thank you!

Calin
tagDiv Staff

Hi Kevin, usually this situation can appear only if the theme plugins have not been installed, so what you need to do after you update the theme is to make sure that the theme plugins are also updated and installed. Also, you can install theme when you want from Newspaper > plugins – https://i.imgur.com/sLtv97c.png you should have tagDiv Composer and tagDiv Cloud library installed.
Thank you!

Calin
tagDiv Staff

Hello,
For the moment our directory/listing demos are – https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=directory and what you can do is to choose the most close one with what you need and only edit it what it is need to achieve your needs or you can create your own templates, taxonomies, CPTs using the theme builder tagDiv Composer, tagDiv Cloud Library and a plugin for CPTS and Taxonomies, as ACF plugin.
Also, we support team can help you using the theme, but we can not create it for you.
Or in case that you want a developer to create the website for you, then you can make a request using this link – https://tagdiv.com/submit-a-request/
Thank you!

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