Search Results for 'cloud'

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Calin
tagDiv Staff

Hi,
Most of the time, the problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/

Thank you!

Calin
tagDiv Staff

Hi Suhasbhat,
I think that you have the Newspaper theme and not the Newsmag theme. Using the Newspaper theme, it is possible to use a cloud single post template that needs to be edited using the tagDiv Composer. Another case is to have standard templates, but the tagDiv Standard Pack plugin should not be installed from Newspaper plugins.
Notice: in case you have set a single post t
Thank you!

vikasnangia
tagDiv Member

To add some context – I actually dont even need the pages, i JUST need the Cloud Templates.

vikasnangia
tagDiv Member

Just to add to my last message, I would like to know precisely where the cloudtemplates are stored.

In the database? In some folder?

vikasnangia
tagDiv Member

Can you tell me more about the copy paste method?

Where are the cloud templates stored on the site?

Calin
tagDiv Staff

Hi,

You can use the tagDiv Composer to create pages and templates, not individual posts.

What happened is that you added a Text with Title element to a single post template. Each time you thought you were editing the post content, you were actually editing that fixed element in the template. Because it’s a static element, the same text appears on all articles that use this template.

Instead, you should use the Post Content element. This element automatically renders the content created in the WordPress editor (Classic Editor or Gutenberg) and will display the correct, unique content for each post.

Calin
tagDiv Staff

HI,
If I correctly understand you like that the specialist post https://dviraciukultura.lt/arturas-cesnelis/ has this layout – https://demo.tagdiv.com/newspaper_doctors_pro/tdcpt_doctors/herman-rehema/ that is the template assigned to the CPT doctors and you can import it from the cloud or create a similar but adjusted one after your custom fields – https://i.imgur.com/0AQCfO5.png https://i.imgur.com/qxYxlcO.png

Calin
tagDiv Staff

Hi,
If the text for the category description is set and is not displayed, it is possible that this element will not be added to the cloud template. Here is what you should do, edit the cloud category template (https://i.imgur.com/iJ9jT3q.png or https://i.imgur.com/hpKpE3I.png) with tagDiv Composer and add teh description element – https://i.imgur.com/obmxUXL.png

Calin
tagDiv Staff

Hi,
To cache mobile and desktop separately in LiteSpeed, enable “Separate View for Mobile Devices” in the LSCache plugin, ensure matching User-Agent rules in your .htaccess (or let the plugin handle it), and crucially, ensure LSCache directives come before other rules.
But, as mentioned above, on Cloudflare, you must enable ‘Cache by device type” (APO users) option; and this is only on the paid version.

Calin
tagDiv Staff

Hi,
By default, the H1 tag is applied to the logo. If you’re using Cloud, you can use the tagDiv Composer to remove the H1 from the logo (you need to do this for both mobile and desktop views).
Here’s an example: https://i.imgur.com/0BjZdOj.png
Thank you!

Calin
tagDiv Staff

Hi,
When you are not using the responsive version on mobile you need to make sure that the cache use have the option to cache and provide a cache separate for mobile, also for Cloudflare you need to have Enable ‘Cache by device type” (APO users) option; unfortunately, this is not in the free version.
Thank you!

Portalinjo
Participant
#0

I created a custom mobile homepage with tagdiv composer and i set it up to be the homepage of the mobile version. Sometimes when I check my website I can see that the the custom homepage is not loading and instead website loads the responsive version of my desktop homepage. I have the mobile theme plugin disabled. I also use litespeed (cache on) and cloudflare.

my website is http://www.rezon.ba

Calin
tagDiv Staff

Hi omarfilip,

The theme module is configured to allow login using either the username or the email address (not both at the same time), as shown in your screenshot. As long as one of these is used, the login should work correctly.
Regarding applying changes in the child theme, this is only possible when using a standard header. If a cloud header is in use, it cannot be overridden via the child theme.

Thank you!

Calin
tagDiv Staff

Hi,

If you imported the “Section 2 – Cali Sight” and you want the exact same layout, then you need to install the plugin “Cali Sight Plugin” – https://i.imgur.com/ciSHrIf.png. Another alternative is to import a module you’d like to use from the cloudhttps://forum.tagdiv.com/modules-builder-newspaper-theme/ https://i.imgur.com/WJPcZ9b.png

Thank you!

fatso
Participant
#0

I am using Downtown Pro. I imported:

`
Page templates
Cloud Templates
Mobile Template
Section 2 – Cali Sight
`

I have the error on page: Flex Block BuilderThe Cloud Library Module Template set for this block is not valid or it no longer exists. Please select another Module Template.

I read advice here: https://forum.tagdiv.com/topic/flex-block-builder-problem/

and

I read advice here: https://forum.tagdiv.com/topic/flex-block-builderthe-cloud-library-module-template-set-for-this-block-is-not-va/

In Module template >> Edit

I have a drop down menu, however I do not have anything to select in that menu, extept - Select Module Template -

Nothing exists to select.

Please can someone at TagDiv offer the most authoritative response to resolve this? I have 4 pages to set up, and I would like to work quickly and efficiently through the issues to bring the service online expediently.

Thank you.

ifamedev
Participant
#0

Wordfence has indicated a vulnerability in the Cloud Library plugin. I also now see an ad being injected into the site. How do we correct this? When will a safe version of the Cloud Library plugin be available? I can’t run the site without this plugin, but it has already caused problems. Please advise a fix ASAP.
I have no ads set up, and none should be displaying.

The following is the message from Wordfence. Please note that this vulnerability has been listed for several weeks.

Results Found
1
The Plugin “tagDiv Cloud Library” has a security vulnerability.
Type: Plugin Vulnerable
Issue Found December 19, 2025 11:09 am
Critical
Ignore
Details
Plugin Name: tagDiv Cloud Library
Current Plugin Version: 3.9.2 | built on 22.10.2025 10:59
Details: To protect your site from this vulnerability, the safest option is to deactivate and completely remove “tagDiv Cloud Library” until a patched version is available. Get more information.(opens in new tab)
Vulnerability Information: https://www.wordfence.com/threat-intel/vulnerabilities/id/f97414f7-3544-4ecf-908a-a0215e322e68?source=plugin(opens in new tab)
Vulnerability Severity: 6.4/10.0 (Medium)

#0

The page at https://wordpress-689239-5293598.cloudwaysapps.com/orlando-expo/ appears broken on the front end, although it displays correctly in the page editor.

For reference, here is how the page should appear:
https://web.archive.org/web/20250927140809/https://mycentralfloridafamily.com/orlando-expo/

ksolis
Participant
#0

Hello! I’m working on a new site using the Newspaper theme and have been configuring the pages. I’ve applied a Cloud template for the search feature, but whenever I attempt to use the search bar, it triggers a critical error message. Is there a solution for this issue?

Calin
tagDiv Staff

Hello,
If is coming to a page or cloud template, you can use the copy-paste method: simply copy the cloud template from one site and paste it into a cloud template on the other site. But this will need to be done manualy for each page and cloud template, image post that you want to transfer.
Another solution will be to use the wordpress tools https://learn.wordpress.org/tutorial/tools-import-and-export/

Thank you!

Calin
tagDiv Staff

Hi Kate,
Yes, you can set individual and global headers per pages and cloud templates. This means if you have more cloud templates per categories, you can choose to use the global header or you can assign an individual header. So you need to have a cloud category template, you can duplicate it and assign each one you want on different categories, then on each duplicate category template use tagDiv Composer, access the Manager and click on the header name you want to have on that category, the header category will be green like this https://i.imgur.com/5Sk3wR7.png

Thank you!

Calin
tagDiv Staff

Hi,
To use the responsive version, just make sure that you do not have the tagDiv Mobile theme plugin (or/amp amp plugin). After this is checked and confirmed, this plugin is not used, or in case it is, it is disabled and deleted. Please check if you have made any mobile pages https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ if you have mobile pages make sure those are not assigned on pages and cloud templates (for templates, is simple, you can see it in cloud templates if there are any mobile templates – https://i.imgur.com/mgvfs0y.png )
After that, just learn all the ache, the responsive version will be used.

The newspaper theme has three available solutions for the mobile version:
1. Responsive Desktop Version – The default responsive layout that adjusts to mobile screens using tagDiv Composer – https://i.imgur.com/apZQZ0o.png
2. Mobile Page/Template – A custom mobile layout that can be created using the tagDiv Composer.
3. tagDiv Mobile Theme Plugin – A separate mobile theme that provides a dedicated mobile experience but is limited in edits and changes.

Calin
tagDiv Staff

Hi,
If you see on your website shortcodes this means that one of the theme plugins is not installed, go to Newspaper > plugins and make sure that tagDiv Composer and tagDiv Cloud Library are installed (all theme plugins that have before the update), in some cases is need the tagDiv Opt-in Builder.
Thank you!

Calin
tagDiv Staff

Hi,
When you install the pre-built website DOCTORS PRO, all the necessary plugins for it will be automatically installed during the pre-built website installation. Normally, it needs the following plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Opt-In Builder, and Advanced Custom Fields.
Unfortunately, we do not have a tutorial for how to set the doctors to this search engine, but I can help you. Just let me know if you have the pre-built website installed or if you only want to import that section and use it.

Ericky
Participant
#0

I’m changing the header template from the Cloud Templates section, but it doesn’t apply to the homepage. I keep seeing the old header on the homepage.

It works without any issues on all other pages. The problem only occurs on the homepage. What could be the reason for this?

We’re transitioning to a brand-new design, so we’re activating things gradually by designing them piece by piece. However, we haven’t been able to figure this out yet.

Site link: https://www.atarita.com/ (The classic old header is currently selected so the issue doesn’t appear right now.)

View post on imgur.com

Calin
tagDiv Staff

Hi,
I believe this issue is related to the comment element in the theme, as well as in the tagDiv Cloud Library.
I’ve notified our developer about this, and they will investigate it as soon as possible.
Thank you!

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