- TutorialstagDiv Social Counter Tutorial
Hi Bettina, thank you for your response. Yesterday I realized that a bunch of tagdiv plugins became deactivated and even my newspaper theme became deactivated and I had to re-enter my envato activation code. Once I re-activated the tagdiv plugins my site has all kinds of problems. My logos were all wiped out and I had to set them up again in the theme panel options, but they still don’t look right. Our About page is all screwed up, same for our contact page. The spacing and formatting just doesnt look right.
Our site is: EZexplorers.com
I do not have the tagDiv Speed Booster plugin installed. Here are the plugins I have installed currently:
– Contact Form 7
– Jetpack
– MOJO Marketplace
-tagDiv Cloud Library
-tagDiv Composer
-tagDiv Social Counter
-tagDiv Standard Pack
-Yoast SEO
This is very frustrating. I love this theme very much, but the fear that I might wake up with everything deactivated makes me nervous about continuing on as I build my business with this website.
If you can help me take steps to avoid this, I would appreciate it. I run a pretty basic website. I try to keep things simple to avoid problems. Thank you.
I am getting this error when trying to upgrade to 11.1 –
https://cloud.tagdiv.com/td_plugins/td-composer/29b8eed74f3fa54e90e15885fee4a238/td-composer.zip…
Unpacking the package…
Could not copy file. td-composer/legacy/Newspaper/includes/demos/dentist/td_media_9.php
TGMPA v2.6.1
Website – https://www.thearabianmagazine.com/
Any help would be appreciated
Thanks
Trevor
I am also getting Invalid reply from server endpoint when I try to access Cloud Templates on my website news365.co.za
Yes, we are using Cloud Templates and I understand the process of copying them to the live. I also understand to export the theme settings. What I don’t get is the steps before all these. Shall I install the theme on Live using the installer or just copy it someway from staging?
turning these needed plugins back on has made the site show some blocks as code:
https://www.dropbox.com/s/zvxiooic1gyt8ub/Screenshot%202021-07-24%20at%2022.29.21.png?dl=0
https://www.dropbox.com/s/rx60b29legshjde/Screenshot%202021-07-24%20at%2022.30.16.png?dl=0
need a quick fix !
Busy site 80k visitors a month!
Hello I am using cloud template and I tried the following steps yet I am not able to add the widget
I want to implement the approximate time to read the article on my site. Since this feature is not available on Newspaper Theme,I have installed a plugin named Read Meter by Brainstorm Force. But the plugin can’t detect the world count to measure time. I think it’s because of your cloud templates feature. Can you help me with any other alternatives to implement this feature?
Thank you, Vlad. As for the plugins you ask, I am using tagdiv Composer, tagdiv Cloud Library, tagdiv Social Counter – which I deactivated and activated again now – and tagdiv Standard Pack.
I stopped using tagdiv Mobile theme plugin and instead use a mobile only template. I don’t use anymore Official AMP for WP and Tagdiv newsletter.
I must also say that to complicate matters the site breaks in mobile in ways I don’t understand of find the logic of.
On top of that I initially updated to WP 5.8 and Newspaper 11.1 but then downgraded to 5.7 and 11.
Hope this answers your question.
I’ve imported some template on the cloud library and I want to edit some feature of the template.
Could you advise me the post template location?
I installed a Pre-designed Template from the tagDiv Cloud Library. I’m not sure which one I installed. I renamed it.
I have the following page on my site: https://www.wheredoitakethekids.com/categories/places/. I would like to display a custom field next to each “summary post.” Basically I want to display an address under each title.
I was assuming I needed to modify a “specific” page like td_block_big_grid_flex_3.php. When I click on the element to edit it, all I see is (row -> column -> Posts Loop).
Hello,
This is my recommendation, as there is a possibility that you may use plugins or security plugins that are not tested with it and may interfere with the process.
Also, you can use the import/export option to bring back theme panel settings (this option will apply only the panel settings, will not apply on cloud templates).
Also, if your settings are missing, please make sure you have the tagDiv Standard pack plugin installed and active.
The theme doesn’t have the option to auto-update automatically, usually, the option is provided by your host, so you need to ask your host if the auto-update option is enabled or set it in your wp-config.php file.
For backup, you can check this video https://www.youtube.com/watch?v=LAJXrSI-dDA
Also, for the problem with the footer, please contact us at contact@tagdiv.com and provide the wp-admin and cPanel.
Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours, and our schedule is Monday – Friday from 08:00 AM to 05:00 PM GMT+2.
Thank you!
Hello,
With the right implementation, you can achieve that, unfortunately, we don’t have a guide for this, but you can check this topic with a similar question https://forum.tagdiv.com/topic/acf-into-cloud-template/ in your case you need to edit the file for the featured image.
Thank you!
Hi,
Please try to import a cloud template using only tagDiv plugins and other plugins that are tested with it, and try again to import a template.
Thank you!
I’m trying to import header and footer, with no success.
The button to click confirm is behind the screen where I am.
What would be the solution?
Hello!
If you are using a Global header, TagDiv Composer can’t work on it. You can however import a cloud library header to edit it. You can edit without setting it as a header and see how it will look.
I hope this was helpful!
Thank you!
Hi,
I’m sorry I did not understand what you are looking to edit.
If you referring to where you can find the post loops from path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php
Thank you!
Site URL: https://www.news.cyprus-property-buyers.com/
Image showing problem: https://imgur.com/a/e4EFE8T
Description
I updated to WP 5.8 and then Newspaper theme 11.1. Error on front page that only affects logged-in users. (see image)
Disabled caching and checked Newspaper Theme Status – no problem. Also deactivated non-essential plugins.
Deleted and reinstalled & reactivated plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme and Official AMP for WP. Problem persists.
Site URL: https://www.news.cyprus-property-buyers.com/
Image showing problem: https://imgur.com/a/VJrbfLY
Description
I updated to WP 5.8 and then Newspaper theme 11.1. AMP shows errors (see image)
Disabled caching and checked Newspaper Theme Status – no problem. Also deactivated non-essential plugins.
Deleted and reinstalled & reactivated plugins: tagDiv Composer, tagDiv Cloud Library, tagDiv Mobile Theme and Official AMP for WP. Problem persists.
Hello,
Usually, this issue is caused by a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/ , you need to disable the Rocket Loader
Let me know the results!
Thank you!
Good morning
All the procedures to upgrade from 11 to 11.1 was correct… the problems are:
The update cancel the theme form … than we need to reload from your cloud the theme design.
Upload license number
Upload again all logo
Upload again all ADS…
FOOTER doesn’t work …. No way to modify…NO WAY!
…newspaper…theme panel…. Footer….no informations…impossible to modify!
Very bad situation
I cannot send you the screenshot from this chat… please give me an email and I’ll send to you
Good morning
All the procedures was correct… the problems are:
The update cancel the theme form … than we need to reload from your cloud the theme design.
Upload license number
Upload again all logo
Upload again all ADS…
FOOTER doesn’t work …. No way to modify…NO WAY!
Very bad situation
Hello!
As you can see here this are the options to allow more posts in your menu:https://www.screencast.com/t/k1Bo0RAiSr We highly recommend using Cloud library templates.
Thank you!
Hello,
Only the administrator and editor can do changes with tagDiv Composer and can save it.
The other users can open it, but the changes made are not saved.
We will try in the future to implement the option to hide cloud templates for the rest of the users who do not have access to edit.
Thank you!
Hello,
Please make sure you have the tagDiv Standard Pack plugin updated and activate from Newspaper plugins => https://www.screencast.com/t/6uPEwLE7u, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Thank you!
Hello,
Please let me know what template is used for the footer (standard template or cloud template).
If you have a cloud template you can add blocks with tagDiv Composer in footer => https://i.imgur.com/rKOYnqG.png
If you have a standard template, you need to set a template => https://i.imgur.com/3dkmkP4.png and add block in Appearance -> Widgets and set the blocks in footer 1,2, 3 https://www.screencast.com/t/o5jsJ01pwJ -> https://www.screencast.com/t/S2JwbQpbq3K
Thank you!
