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tharindu.pb
Participant
#0

I am getting a weird issue. My installation works fine except for a single page/post template. when I tried to edit a single post article with the tag-div composer it says below.

“Please select tagDiv Builder Template from the theme panel or set a default template. The current page/post uses a template that is not editable.”

In the theme panel, I have selected the necessary template and even when I override this in the post itself, the same error comes.

Please advise asap. Thanks.

Calin
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Vlad S
tagDiv Staff

Hello !

Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Puneet
Participant
#0

We tried to create child theme using this tutorial https://forum.tagdiv.com/the-child-theme-support-tutorial/
But after installation website not working, there’s show a white blank page. What we do?
Note – we not work on api.

In this case we tried it here – http://www.newgovtjob.co.in

renatols
tagDiv Member

Hi,

nutricaoemfoco.com.br

It´s a little bit better now, after I install the autoptimize plugin.

Thanks.

Vlad S
tagDiv Staff

Hello !

Make sure that your website is not cached. Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Vlad S
tagDiv Staff

Hello !

Please follow our tutorial in order to properly install the Newspaper Theme: https://forum.tagdiv.com/install-via-wordpress/ Also in order to install demos follow this: https://forum.tagdiv.com/installing-demos/

I hope this was helpful !

Thank you !

ezeqnews
tagDiv Member

Hello,
I have made a new installation from the beginning, with the default theme. I have installed slider revolution and the import demo still gives me an error.
I need help with this urgently!

Vlad S
tagDiv Staff

Hello !

Make sure that your website is not cached. Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you !

Richwei
Participant
#0

Before I buy it, look nice, easy to install, and modified. But when I try, it’s not like in the youtube video – which sees like elementor.

nfacepustok
Participant
#0

I have installed few demo’s and after installing and everything setting up, when i browse from desktop it shows mobile view what is happening?

Lucila Freire
Participant
#0

I can not install the theme. In fact, I can’t even choose which one I want. The full package, when adding in wordpress, is empty. I want to choose the theme I want and import a demo version. I never imagined it was so complicated. Please help me urgently.

alexpinovaz
Participant
#0

hello i have problem with memory usage can you help me ty
hosting//////Problem with my Physical Memory Usage 1 GB / 1 GB (100%) I/O Usage 969 KB/s / 1

HTTP channel test wordpress
Installed demo i Default PRO – demo ID: default_pro | install type: full
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache

max_execution_time 300
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins

WP version i 5.3.2
WP multisite enabled i No

WP Language i en_US
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.

skortimai
tagDiv Member

Thanks for the support, the mobile view is working perfectly the next issue is I have installed SSL on my site and the SSL is visible on the backend but not showing on the front end… please see the both front end and backend
https://prnt.sc/qnne8q
https://prnt.sc/qnnenj

Calin
tagDiv Staff

Hi,

This problem is appearing because the cache plugins, we recommend to use WP Super Cache Plugin -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ using this cache plugin set as in our documentation should work properly on mobile and desktop.

Thank you!

Calin
tagDiv Staff

Hi,

Usually this problem appear when you do not install the right file and you try to install the whole theme package.
Please make sure that you install the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/

Thank you!

Calin
tagDiv Staff

Hi,

Usually this problem appear when you do not install the right file and you try to install the whole theme package.
Please make sure that you install the theme as in our guide from here -> https://tagdiv.com/how-to-install-newspaper-theme/

Thank you!

mmmmarchese
Participant
#0

hi,
wp new installation, theme not overwritten, no plugins installed.
today I open the browser and the site is slow, very slow.
here’s the problem
https://i.ibb.co/ZG9vNVZ/Schermata-2020-01-14-alle-10-57-15.png
I repeat, I have not changed anything in the core and plugin
thanks

Calin
tagDiv Staff

Hi,

Please make sure that you update the them,e as in our guide from here .
Also in Newspaper 10.2 we do not recommend to use visual composer if you are using cloud templates, also make sure that you have install and activate the tagDiv Composer and Standard pack.

Let me know the results!
Thank you!

skortimai
tagDiv Member

Dear Calin,
whenever I install the AMP plugin and configure it …the mobile view can appear on the desktop..kindly see the screenshot on the mobile view on desktop https://prnt.sc/qnc1ud … I only want this view to be on the mobile not the desktop

renatols
tagDiv Member

I installed the Autoptimize plugin and things got better, but theres a notice that this plugin may could be not compatible with AMP.

Euforian
Participant
#0

it says :
The package cannot be installed. This theme does not have style.css stylesheet.

Failed to install theme.

Euforian
tagDiv Member

it says :
The package cannot be installed. This theme does not have style.css stylesheet.

Failed to install theme.

renatols
tagDiv Member

Thankyou, I already did everything you suggested. But as I see, the most is about the theme:

And My score now is 38, befeore was 98. I uninstall some plugins as smush, optimize, w3 total cache. I want to know if were necessary hire third part services to improve it.

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