Search Results for 'mobile'

Hello Not Guilty,

Please keep in mind that our new mobile theme does not support the Visual Composer shortcode and therefore, all elements which have added with Visual Composer on the mobile theme will not be displayed, though. Please notice that the new mobile theme was intent to display a very simple version of the page. At the moment, you can add only text, images. For more information about our mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ So, if you are unhappy with this mobile theme, you will simply deactivate the mobile theme plugin and the theme will be switched to the normal responsive mobile mode.

Thanks for your understanding!

Hello VoZz,

Please notice that this type of plugins is not tested with our theme and I am not aware what you have implemented this code on your backend, sorry! If you want to display the Newsletter in the full-width mode for your mobile mode, you will have to use a bit of CSS code to do that. Please try the code below and place it in Theme panel->Custom CSS area.

The code is ->

@media (max-width:767px){
.td-container{
padding-left: 1px;
padding-right: 1px;
}
}

The result you should see here -> http://screencast.com/t/bpyEluYz

Thanks for your understanding!

Hi,
The speedbooster plugin works for mobile as well, it google that is more strict for mobiles than for desktop. We also get a lower scrore on mobile due to these strict rules google has in place: http://screencast.com/t/MEvClt6AH
Thank you!

@all
Hello,

We have no reports of problems with visual composer if version 4.11.2 is installed. Please disable all your plugins except visual composer, clear cache and reset cdn files. If you use the mobile theme, check your page back-end again as there are 2 editors now, scroll down a bit to find visual composer as the mobile editor is at the top.
If you still have issues with this and if there is a problem we did not find yet, please send us an email at contact@tagdiv.com and provide wp-admin so we can login to inspect this issue. We need to see the error if we are to fix anything.

@sigurbjornsson you seem to have used visual composer from a very early version and created your page with that version. Some elements from VC were removed/marked as deprecated by the plugin author in the latest versions so you will have to re-create these elements. They are tabs, accordions etc. you can see what element you need to re-create in this list: http://screencast.com/t/EESnECyBl5

Thank you!

Hi,

@kunghui please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue. Also include a link to this topic so we can identify you.

@mayankaircel – unrelated issue. If you have a different issue than the one posted here, please create a new topic. Please read this guide: https://forum.tagdiv.com/the-mobile-theme/
The mobile theme will only show content of pages created with the mobile editor.

Thank you!

Hello ETm,

Please check the mobile files from your root theme and there you will find the shortcodes document which contains this block which is used in mobile theme, like this -> http://screencast.com/t/2dn2HGdbO

Thanks for your understanding!

Hi,
I have checked your mobile version of the site and ads seem to display fine: http://screencast.com/t/AhnbkQukq
Thank you!

Hi,

Unfortunately there is no setting or this from the theme side and we have no solution to provide on short notice. Maybe something similar to this could work: http://www.inmotionhosting.com/support/website/redirects/mobile-redirect

Thank you!

Hello,
Unfortunately there is no setting to disable the featured image on mobile, but you can use this css code:
.td-post-featured-image{
display:none!important;
}
If you use the mobile theme, add it in the mobile theme settings here: http://screencast.com/t/oRPLrEKfmB or if you use the responsive version, add the code here: http://screencast.com/t/3Gl2RjltdZNS
Thank you!

Hello,
This depends on the mobile theme plugin. If you do not use the mobile theme plugin then the adsense you set up for desktop will show on mobile as well.
If you do use the mobile theme, you have to place the ad codes in the mobile ads section of the theme panel: here: http://screencast.com/t/vPDwfXu7
Thank you!

Hello,

1. Please make sure you clear all caches and make clear cdn files also. If you have caching on your server, make sure you set it properly by contacting your hosting. Also very important, if you also use a cdn server, make sure you purge files.

2. The mobile theme uses the same footer set-up as the one on desktop. There is no extra settings for the footer on the mobile theme. It will get converted to the default footer style, but the content is the same as the desktop version. The about us section and the follow us are predefined for the mobile theme so if you want to remove them, you must use css to do so.
You can use this code:

.td-footer-description{
display:none!important;
}
Add the code in the mobile theme settings under custom css:
http://screencast.com/t/4LBcVoS4

Thank you!