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NyttenET
Participant
#0

Hi Team,

The Eurasian time stories are not getting open in google news app.

Steps to replicate :

A. Navigate to your Google news mobile app.
B. Search Eurasain times in search bar.
C. Now click any of the article.

1. This is the URL of one of the Eurasian times story under google news app.

URL : https://www-eurasiantimes-com.cdn.ampproject.org/v/s/www.eurasiantimes.com/pakistani-media-blames-israel-for-deteriorating-india-canada/?amp_js_v=0.1#webview=1&cap=swipe

Here is we see the structure of the URL and open http://www.eurasiantimes.com/pakistani-media-blames-israel-for-deteriorating-india-canada/?amp_js_v=0.1#webview=1&cap=swipe in browser then its working fine however if we use it with this prefix which makes the complete URL of the Eurasian times article that we got from google news app) https://www-eurasiantimes-com.cdn.ampproject.org/v/s/ then the complete URL is showing as blank.

2. We tried to curl the above storyURL, attached is the response that we got.

fuenson
tagDiv Member

Hello @bettina

I mean if i disable the “Use google fonts”, “use google fonts on mobile”, “Load default fonts” option under the theme panel > Fonts setting, after that what fonts will my site use?

Thank you.

Anamaria
tagDiv Staff

Hi,

Unfortunately, for the mobile theme/AMP plugin, the post cannot display the modified date.

Thank you!

ButterCup
Participant
#0

Hi,

I’m Using a Newspaper Theme (Amsonia)TAG & category Templates Not working For Tags and categories!! I don’t understand what is the issue it working fine with some tags.

Bettina
tagDiv Staff

Hello!

Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed.
A cache plugin doesn’t help much with page speed.
To increase the page speed you can check these similar topics for more solutions:
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
https://www.xtechkr.com/optimize-newspaper-theme/
– Check those guides : https://web.dev/lcp/ – > https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> > https://wp-rocket.me/google-core-web-vitals-wordpress/improve-cumulative-layout-shift
https://forum.tagdiv.com/topic/to-high-cumulative-layout-shift-in-mobile-theme/
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

mediagod
Participant
#0

I can’t believe you guys would release an update with so many bugs! The latest update COMPLETELY breaks the header positioning with the body. I am using the NewsWeek Pro pre-built site and your update has not only ruined the header, the site isn’t displaying correctly on mobile either.
ect

On desktops, The body is overlapping the header and not displaying correctly. What’s odd is that the site displays correctly inside of the TagDiv Composer but doesn’t display correctly outside of it. The menu also isn’t displaying correctly. Several items are missing.

On Mobile, only the header shows. The body does not.

An update shouldn’t break existing sites! I do not want to include links to my site on a public forum. Where do I email my URL?

WordDom
tagDiv Member
richgiangnx
Participant
#0

Hello
I am using Openlitespeed server combined with Litespeed cache plugin. After upgrading to php8.1 version I noticed the following error message. Please fix the error in the next update version. Thank.
Here are the error messages I received:

PHP Warning: Undefined array key "sample_posts_data" in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 214
PHP Deprecated: strip_tags(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-composer/legacy/Newspaper/ loop.php on line 65
PHP Warning: Undefined array key "sample_posts_data" in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 214
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-cloud-library/includes/ Mobile_Detect.php on line 1257

Anamaria
tagDiv Staff

Hello,

You can achieve something with custom code css; you can check this topic => https://forum.tagdiv.com/topic/mobile-theme-duplicate-titles-missing-categories-category-tag-colour/

Thank you!

WordDom
Participant
#0

Hi,

Don’t know what’s happening but my pagespeed score with mobile theme is VERY bad. Wasn’t like this in the past few months so is there a link with last updates ?

Plus, i have i BIG trouble with Adsense. Since i use TagDiv, my earnings are not so good as before but worst, last month i had more than 100 clicks per pay. Since 2 weeks, less than 10 per day ! This is an emergency for my economic plan.

Thanks for help because i tried so many ways and no better situation.

Web site is https://www.mobileiphone.fr

Anamaria
tagDiv Staff

Hello,

You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Thank you!

duck1970
tagDiv Member

Hello Anamaría, what do you tell me to watch this player? solo hay the option to deactivate the mobile theme?
Espero tu grand ayuda. A greeting

Anamaria
tagDiv Staff

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.

Thank you!

Bettina
tagDiv Staff

Hello, @llaporte!

Please check in Newspaper -> Plugin and see if you have installed and activate all necessary plugins, as well as the Standard Pack plugin.
In the latest update of the theme, the twitter icon should be the new one(desktop/mobile).
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Anamaria
tagDiv Staff

Hi,

I see that you use a mobile theme plugin. Unfortunately, if you use the mobile theme plugin, it will not render any shortcode created by any plugin. Therefore, this will not be visible on the mobile theme.

Thank you!

myartauction
tagDiv Member

Sorry for the ongoing thread.

Regarding #1, in case helpful, the underlines do seem to be showing in responsive mobile view (though not animated; but still there!). However not working at all in desktop on any browser, e.g. Edge, Chrome, Firefox.

https://imgur.com/r06vVml

Is there a way to re-add the HTML & CSS elements to a section that doesn’t already include? In the case of this section, the HTML & CSS fields aren’t there, even when importing new from Cloud elements.

https://i.imgur.com/XAZ05di.png

duck1970
Participant
Shortcode - topic
#0

Hello, I have the following problem: I have a page that shows a player with a podcast. Here is the link: https://www.radiomarcabarcelona.com/modern
This is displayed on the web without problems, this plugin generates a Shortcode that I am inserting on the same page where I have the player, but at the bottom in the Mobile Editor
The Shortcode which insert is this:
[apmap player_id=”12″ playlist_id=”8″]
Then I open the page https://www.radiomarcabarcelona.com/modern
From my iPhone and the player is not displayed, a red square appears turning around (as if thinking) but nothing appears.
What should I do to display the player on mobile devices?
(I attach a screenshot of the Shortcode that the plugin offers me)
https://www.radiomarcabarcelona.com/goodnews-design/Shortcode-modern.png
thanks for your help

TheNCBeatNow
Participant
#0

Hi, I have been updating my site and it seems like I am always having problems with TagDiv and their theme.

I recently installed the mobile them from the theme panel and the old mobile theme I created with tagdiv editor continues to pop up. How do I fix this?

Anamaria
tagDiv Staff

Hello,

Please check if your plugin for cache has an option for mobile cache.
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.

Thank you!

diogofelix
Participant
#0

Hello, my website in the mobile version is broken, we noticed this after publishing posts, we are using the cache plugin: nitropack. See the desktop and mobile version

Desktop: https://imgur.com/0bNHLEU

Mobile: https://imgur.com/Ts4OCPG

Should be like this: https://imgur.com/lAIzc0z

Could you help me?

ekantpuri
tagDiv Member

Thanks for your response but it didn’t help me.

We are using wordpress rest api to fetch the data from wordpress to the mobile application which is build on flutter.

Now first step from frontend is the fetch data though api calls , so while fetching from wordpress the we are gettting is not in json format.
This problem is only being faced in this project itself . Similarly other wordpress website data is also fetched which comes io proper format lets take a look:
Other website data : https://crazytechtricks.com/wp-json/wp/v2/posts
Data of website we are getting error : https://thepurvai.com/wp-json/wp/v2/posts

Did you found the difference?

This error is causing app not work how it should be.

I probably think this error is in settings of wordpress somewhere, it would be a great help if solve this ASAP .

Anamaria
tagDiv Staff

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.

Thank you!

Anamaria
tagDiv Staff

Hello,

On mobile, you can use Flex Block 2, which has the option to swipe on pagination -> https://i.imgur.com/m61Rb15.png for next and prev pagination.

Thank you!

Bettina
tagDiv Staff

Hello Rahul!

It seems that you have a sticky header. Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Delete all the cache and see the results.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can manage the social icons for the mobile menu from the Theme Panel -> Social/APIS -> Social Networks => https://prnt.sc/10112uu

Thank you!

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