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Hello Scorefield,
To be able to help you, please provide the link to your website and let me know if the problem is on your desktop or mobile.
Thank you!
Hi,
Please understand that the support is not 24/7 but only from Monday to Friday during the time interval 8:00 AM – 17:00 PM (GMT+2).
Also, please understand that we try our best to help you with everything we can, even if your soup ended on 2018-12-26.
The fact that your site has a different version than the one on the desktop can only mean that you used the mobile theme plugin and/or amp (one of the two or both).
If you use amp or have used am, you must reload your site on google (obviously after the amp is disabled, you have deleted any cache, object cache, purged CDN….).
And after the site is re-indexed it should be ok. If only mobile theme is used, just disable it and delete all the cache, and object cache…
Thank you for your understanding!
Hello,
The Litespeed cache has an option for caching mobile https://docs.litespeedtech.com/lscache/lscwp/cache/; please enable it, delete the cache and check the results.
Thank you!
Hello,
Please change the logo from the TagDiv Composer, also from the sticky header: https://www.screencast.com/t/rt2wWAt3JFEY
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/
Thank you!
Hello,
Please deactivate the mobile theme and AMP plugins, clear all cache and check after.
Thank you!
Hi there.
I have noticed that after updating to Newspaper 12, I cannot use the [X] button on the top right to close the mobile menu. That button basically freezes. The rest of the menu works fine, though.
Pun
I installed the full version of the EventON plugin. I tried to add a short code to the Newspaper theme using it, and it only showed the text.
I also added the shortcode on the standard page, and when using the mobile option, it does not display unless I switch to the standard page view.
Pages with EventON shortcodes
https://thehoptownpress.com/tiger-basketball-2/
https://thehoptownpress.com/event-directory/
Thanks!
Hi,
Unfortunately, there is no shortcut from Event-On. But I could imagine that this function is available in the paid list upgrade.
For my simple purposes, however, this is sufficient as I have implemented it.
This also works in the mobile version. If that doesn’t work (too wide, etc.), there are a few lines of code in the Event-On help forum that adjust it in the mobile version.
Thomas
I love how this looks on the website, but it disappears on the mobile version. Is there a shortcut I’m missing or just breaks right now?
If you are using td composer, edit the header in cloud templates. From there, select the logo and switch to mobile template. You can replace the logo then.
P.S- Strictly do some work on your page speed, it takes forever to load. Start with cache and cloudfare first.
I recently updated my Newspaper theme to version 12.2 and it does not show me the option to modify the mobile version in any way. The theme panel does not show the mobile version, and I cannot create any mobile pages. The big problem is that in when I check my site on a phone it shows the theme’s demo logo instead of mine.
My website is ellasdicen.com
Please help.
I think this problem started a few days ago. The desktop view seems fine, but I do not understand why the mobile homepage just displays codes. Nothing can be accessed. Please assist.
Here’s how the view looks like now for my website https://beingdigitalnomad.com
Link to the screenshot: https://ibb.co/Fmf06Ms
Let me know if you need any more info. Thanks.
Good day sir/Ma, pls i have issues with mobile menu on mobile devices. I want to set different mobile menu on a single page
demo at https://hiideemedia.com I have 3 menus. One at top right, another floating at top right, and the last at bottom left.
I want to assign different menus for them. But they only share the same menu even after changing the menu. Pls how can I solve this.
Also the search at the bottom is not at center to the menu and social icons. How can I solve that too??
Ok, seems to be here : td-composer/mobile/includes/shortcodes/td_block_related_posts_mob.php
Hi, i need to change H4 to DIV because of not good order with H tag.
What is the correct file for mobile theme to do it please ?
Hi, if there is an embed tweet in an article, mobile theme gets bad scores because of Time to Interactive and Total Blocking Time because of .js embed served by twitter platform.
No problem with desktop version.
How could i resolve it ?
Hi,
Mobile theme is not suitable with litespeed cache ou xtremcache because in this case, the cache serves responsive version of newspaper desktop theme.
It’s just about device detection. I guess it’s not so difficult to change little things.
litespeed works very well with desktop version. It would be awesome if mobile theme could run with the best system cache of the moment.
Hello,
You can’t add other information if you use the Mobile menu.
You can achieve that if you use a modal popup -> https://forum.tagdiv.com/modal-popup/ you need to create a page where to add a menu, social icon, and what you want to add after setting the page id in the modal popup and customize it.
Thank you!
Hi,
On posts and on the Mobile Theme, the author name is cut when a letter is going down like for “g”.
Here is an example: https://www.mondeoz.com/bon-plan-voyage/vacances-a-2-pas-cher/
On a mobile, the g of Rodriguez is cut.
Screenshot: https://ibb.co/nMzXHyZ
Do you plan to fix it on a coming update or should I add some CSS (wich one)?
Thanks
Hello, can you please tell me how to edit the mobile menu; Eg, now it shows only social and menu elements. How can i add other elements;eg subscribe button or a phone number
Thank you in advance
Hello,
Normally these should be solved using tagDiv Composer and setting the padding/margin and size for each individual viewport on each element separately – https://i.imgur.com/JBbUZor.png (each element with the left border can be edited per viewport).
Similarly, for the mobile version, you can also use mobile template pages – https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Thank you!
Hi.
We’re using TagDiv’s Newspaper theme along with WPMU’s SmartCrawl Wizard SEO. It is showing a few errors that I’m passing along here in case you need them. Also attached is the screenshot if that is helpful:
—
Tested Device: Mobile
Audit Type: Responsive audits
Failing Audit: Tap targets are not sized appropriately
Status: Tap targets are not sized appropriately.
Targets that are smaller than 48 px by 48 px or closer than 8 px apart fail the audit.
Overview:
Interactive elements like buttons and links should be large enough (48x48px), and have enough space around them (8px), to be easy enough to tap without overlapping onto other elements.
Many search engines rank pages based on how mobile-friendly they are. Making sure tap targets are big enough and far enough apart from each other makes your page more mobile-friendly and accessible.
—
Screenshot: https://www.dropbox.com/s/9jvfbai2lhyofnz/Screenshot%202023-01-12%2015.18.45.png?dl=0
Thanks.
Bob
Hello,
Please use this custom code css for mobile theme .td-scroll-up{
display: none ;
}
The code needs to be set in Theme panel -> Mobile Theme -> Custom code -> Custom CSS.
Thank you!
Hello,
Please provide some screenshots with your mobile page; now it is displayed like this https://i.imgur.com/k25GGmi.png maybe was a problem with the cache.
Thank you!
