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Hi there,
I’ve recently updated my theme and pushed to live, and I deactivated the Standard Pack to try to make the site faster. However, the site seems to be loading very slow after the updates, especially on mobile.
I tried to test the site on Google’s PageSpeed Insights. For mobile, it’s returning “Lighthouse returned error: generic::internal: APP::1: Abnormal renderer termination, status = crashed exit_code = 1” even I’ve refreshed the site for multiple times.
May I know the reasons behind and how to fix it?
Thanks,
Hayes
hi, I have visualization problems, with the PC no problem, but from the mobile I do not see the pages of the site despite having set the same settings on both.
it also happens, sometimes, using different browsers.
it is quite urgent as a problem, if you agree, I send you data to log in to the site to check yourself.
thank you and I await your solution urgently.
Hi, if you look at wagglydogs.com on my Android none of the icons are showing – just squares with crosses.
I tried adding the custom code for mobiles you suggested to someone else having this problem but that hasn’t worked.
Hallo,
on my site http://www.sciencenation.de I have activated the mobile theme. But it is not always working. From time to time I use my smartphone to visit the site and then it shows only the responsive design. As you can see here: https://imgur.com/5GufMuF. This is from this morning. Mobile Theme was activated all the time. What could be the reason for this and/or how can I fix this?
And then there is another problem. I visit the site with an iPhone 5 but it seems like the Newspaper Theme is not designed for that. As you can see in the pictures there is a lot of overlap between the content. As you can see here: https://imgur.com/a/Zs5Fp5Q (ignore the first one, that only shows that the mobile theme didn’t work). It does not appear like that in the tagdiv composer on mobile viewport. What could be the reason for this and/or how can I fix this?
Thank you
Now I found, that on Mobile View, button works.
But on Desktop View, not.
Maybe this help you. Please help, how we can fix this bug.
Hi Vlad, thanks for your reply.
Unfortunately it doesn’t solve my issue.
As I said before I have installed Travel memories PRO.
But when I reach my web via phone the template changes to something else. So after visiting the web on mobile devise it initiating settings to change template from Travel memories PRO to something else.
Therefore after mentioned the web template changes and looks different on both devices.
Can you kindly check on it what is the issue?
The best would be if you login into my site and review it yourself because you clearly do not understand me. And I would love to explain all via printscreens so it would super clear but this “great” forum only provides simple copy option.
Kindly give me some useful actions so I can proceed with my web asap.
All the best
Oleg
Hi guys
It’s me again.
How do remove the space only on mobile here?
https://imgur.com/a/AbJK5xR
https://imgur.com/a/sXwV2XK
https://imgur.com/a/qPRbZTM
Thx and kind regards
When I load a page on laptop/ desktop working properly but when I click on a page like privacy policy on mobile-only showing page name and footer, not the content which page has | I’m using default demo of newspaper theme and installed | tagDiv Mobile Theme |
for mobile please help me I have invested in this theme because I heard of this theme is best but facing this kind of issues please help me to solve
Hello !
You can edit the CSS on each viewport so if you’re having 17 on desktop make it lower on mobile: https://www.screencast.com/t/tLHNpP4p2
Thank you !
Hi,
You’ll need to edit the header with tagDiv Composer and add on mobile a new row -> http://prntscr.com/q0ks5j after that set the ad box in it -> http://prntscr.com/q0ksu6 -> http://prntscr.com/q0kta5 this should solved the problem.
Le me know the results!
Thank you!
Hello !
While editing with tagDiv Composer you can choose how your page would look on different viewports as you can see it here: https://www.screencast.com/t/2d6anpMPYwZ So choose mobile and adjust it again so it will look great on each viewport.
Thank you !
Hi,
when click on menu icon on mobile options are not appearing.
visit on mobile – http://www.deobanddastak.com
we are using this theme for urdu language.
Hi,
I think that for the moment the only solution would be to set a code in theme core -> wp-content/plugins/td-composer/mobile/parts/menu-mobile.php -> http://prntscr.com/q0jx2g but this will be lost when you’ll make a theme update because that files can not be set in child theme.
Thank you!
Hello!
This element looks good on the notebook after your recommendations.
https://yadi.sk/i/pF_CjM-x_EkQSw
But in the mobile version there’s a lot of space left, which I can’t delete.
https://yadi.sk/i/QpvMjpNA5pKmXg
Please help!
Thank you!
Hi Simion,
I found the answer: it shows the date of the first featured article on the mobile version https://ibb.co/rMCcZB2
How can I disable (or hide) author/date on the front page grid of the mobile version?
Thanks
Hi Calin,
That’s weird, the mobile theme was on and set to Mobile + AMP.
The only thing I changed was to enabling the cache yesterday evening (I disable it while working on the website).
I emptied the cache and the mobile theme is back.
Can you help me to disable (or hide) author and date?
Thanks
Hi,
From what I can see you are not longer using the mobile theme plugin -> http://prntscr.com/q0gb05
Thank you!
Hi,
That is because on mobile is set a css on the image that will hide it, you’ll need to edit the homepage with tagDiv Composer, click on the image Column and change on mobile device http://prntscr.com/q0g8my -> http://prntscr.com/q0g8vl -> http://prntscr.com/q0g82m
Hope this will help you!
Thank you!
Hi.
After activating header template the header ad no longer shows on mobile. If you dont use header template the header ad will show before the logo/menu on mobile. How can this be done with header template? I tried adding an ad box in the composer, but that just screwed up the menu button.
Hi there,
I’ve purchased Newspaper template recently and since then I’m struggling with mobile preview vs Desktop.
I have set my page at joyfulduo.com . It is simple image. For mobile I have set different image.
Anytime I am opening page via phone the entire template changes.
Example:
I open the page on desktop I can see template A.
I open the page on mobile I can see template B.
I open the page again on Desktop I can see template B.
To see template A again I need to edit my default page all over.
I am using Travel Memories Pro Demo.
Please can anyone tell how I can fix this so I can see same page on both devices and template would not change?
All the best
Miskow
do you have any advice? or tell me where I can do the settings for the mobile version
Spoke too soon. Looked fine on Chrome Dev, but not on actual mobile devices. Ugh!
Goodmorning, we are trying to upload an image for logo mobile but like you can see in attachment i receive an error “Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”
Can you help us?
