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Alin [tagDiv]
tagDiv Staff

Hi,

Please try to regenerate your thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/ and let me know if you still have this issue.

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

1-3-5 Navigation, mega menu and search
have checked your site and noticed this scripts error in your console: http://screencast.com/t/izsj9JiIHtO8
This could be caused by a plugins as I have tested this using the latest theme version and haven’t had any issue with the pagination so please make sure you deactivate all plugins then empty cache and/or purge files if you use any cdn hosting service then check again.

2. Please try to regenerate your thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

4. Please make sure if you enabled smartsidebar from Theme Panel: http://screencast.com/t/cINIP3dq
This issue can be also caused by JavaScript error.

6. For smart list issue please read here: https://forum.tagdiv.com/topic/smart-lists/

Hope this helps and please let me know if you still have this issue after doing all this.

Thanks!

bastian-pl
Participant
#0

Hi,

I can not lose this much space , which could be the cause ? LINK

juncan347
tagDiv Member

Thank you Lucian: I test one by one last night and found it is wp security firewall strange character tab, after uncheck it works

Breakwater
Participant
#0

Just FYI – I received an update notice.

Envato Notice of Update: Newmag 1.4 change log

[ V 1.4 ]
– improvement: this version of the theme requires the new tagdiv social counter plugin. You can find it in the /plugins folder
– fix: the [tagDiv] Text with title widget and shortcode. It now works properly with HTML content but please rebuilt the widget and hit save again to see the changes.
– fix: print css background issue
– fix: video title encoding issue on the tagdiv play list (sometimes the title of the video was rendered with strange characters)
– fix: issue with “&” encoding as strange characters in block titles
– fix: pagination issue on categories that don’t have child categories and when the category big grid is disabled
– fix: rich snippets reviews
– fix: missing image for two placeholders
– new: internal api
– improvement: dynamic loading of blocks and modules ( ~15% lower ram usage )
– improvement: video play list is more compatible with different hosts/servers. If your video play list was not downloading the video details, please update the theme.
– improvement: support for overwriting of blocks via child theme and via plugins
– improvement: support for new blocks, headers, modules, smart lists, thumbnail sizes via our plugin api
– improvement: admin panel help text (Template settings panel)
– improvement: when the user disables the post view, the theme will stop keeping track of them in the background -> faster loading time
– improvement: added option to have a border on the text with title widget + page builder block
– improvement: now you can login to post a comment directly from the comment section
– improvement: added in Theme Panel -> Translations: SHARE

Lucian
tagDiv Staff

Hi,

Please try to regenerate your thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
And if this doesn’t fix it please let me know and also send your site’s URL so I can inspect this.

Thanks

Lucian
tagDiv Staff

Hi,

I see you are using the newsmag theme. That is why you don’t have the crop feature image option in theme panel as this is present just on newspaper theme.
Please address your questions on newsmag forum section on future: https://forum.tagdiv.com/forum/newsmag/
The big grid uses this two image sizes/thumbs: http://screencast.com/t/ucE2vOfWEy In order to change them you need to alter their sizes here: http://screencast.com/t/u1V0JjGCQNZR
Then regenerate thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
Then you need to alter/adjust the container width via css. Here is the css code for the big grid: http://screencast.com/t/9qRFpsCE
This is not easy if you don’t have basic php/html/css knowledge so I suggest to make a backup and get some to help you with hit if you don’t know how to do it yourself.
I suggest you make a backup of your current theme installation before you alter it and get someone to help you with it if you don’t know how to do it.
Hope this helps!

Thanks

Lucian
tagDiv Staff

Hi,

The thumb used for smart list 3 is the 300×350 one.
You will need to alter the thumb dimensions from here: http://screencast.com/t/Cr3AHCstq4al
Then regenerate thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
Then alter the container width via css. You can use the css from below for it:

.td_smart_list_3 .td-sml3-display-image {
width: 300px;
}

This is not easy if you don’t have basic php/html/css knowledge so I suggest to make a backup and get some to help you with hit if you don’t know how to do it yourself.

Thanks

Lucian
tagDiv Staff

Hi,

You will need to alter the thumb dimensions for the widget slider from here: http://screencast.com/t/Cr3AHCstq4al
Then regenerate thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
Then alter the container height via css. You can use the css from below for it:

.td-theme-slider.iosSlider-col-1 .td_module_slide {
height: 450px;
}

This is not easy if you don’t have basic php/html/css knowledge so I suggest to make a backup and get some to help you with hit if you don’t know how to do it yourself.

Thanks

Lucian
tagDiv Staff

Hi,

Thanks Giorgos!

@rimA
Change this value to 6 to have 6 posts added to the big slider then use css to style it to look at you want it: http://screencast.com/t/7UvNHiaqvQ
Here is the css code for the big grid: http://screencast.com/t/9qRFpsCE
You also need to add a new image thumb or use the ones that already exist to build the grid, add your new image thumb here: http://screencast.com/t/noIcBcoufoqj and regenerate thumbnails afterwards. To regenerate thumbnails use this guide: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/
I suggest you make a backup of your current theme installation before you alter it and get someone to help you with it if you don’t know how to do it.

Thanks

St
Participant
#0

Hi,
I am not sure if this is a bug or not. Try to put an item in the menu.
you check the recent post in homepage is good. However, if you go to one of the category, then you will see something strange in recent post widget. It will display menu item you just added. This behaviour also happen with the footnote – middle section where it displays thumbnail.

thanks
st

Lucian
tagDiv Staff

Hi,

When you add an image the theme automatically creates several thumbs, with fixed dimensions, which are used on modules/blocks/posts..: http://screencast.com/t/j0KBl4IEjt and are called on modules like this: http://screencast.com/t/ZALOh49KO5TB so the same thumb size for a post image should appear at the same dimensions on all module or on for posts with the same template and so on..
Please let me know when I can access you site so I can inspect this.
You can also try regenerating thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

Thanks

12familyde
tagDiv Member

Hi there …

Thank you very much! This helps us 🙂

But just for asking the question … Did you see something strange in our code, which may have caused this?
I am asking this, because I saw a thread about the visual composer, which seems to cause some issues right now.
Of course my Homepage is built with it. So maybe these gaps have been caused by the composer?

Best regards
Torsten

Lucian
tagDiv Staff

Hi,

Sorry for this inconvenience!
I did answer to this in the other topic you’ve made related to this issue you have. I have just checked for this issues on BlackBerry as you’ve mentioned and as you can notice in the screenshot below that the review stars look as they show and not showing any strange chinese characters: http://screencast.com/t/hK9sgsxrRq
Please note that I have made this tests on our demo: http://demo.tagdiv.com/newsmag/ as when I try to access your site a mobile version of it it’s loaded which doesn’t help me to figure this out.
As I also stated in your previous post you’ve made I suggest you try to re-generated the font like this:
1. go to https://icomoon.io/app
2. button “import icons”, import from newsmag.svg (in /images/icons/),
3. select all icons;
4. button “generate font”, button “download”;
5. copy the 4 files (.eot, .svg .ttf .woff), in “fonts” folder in the downloaded zip file, rename icomoon.* to newsmag.*, replace old files.
Please let me know how it goes and also let me know if you disable the mobile version of your site so I can test and inspect this.
I also advise you to try all this without any plugins active and make sure you empty cache.
Hope this helps!

Thanks

prose976
Participant
#0

Hello, I hope you’re having a great day.

I have a plugin that allows me to select any combination of pages/posts/categories and then puts a lightbox on the page/post/category pages I’ve selected after a pre-determined amount of time, scroll or anchor text click.

The lightbox works on all pages (including my home page) and categories, but the lightbox fails to pop up on any individual post. Interestingly, the lightbox will show up on a category page, but not on the individual post of the same category.

Is there some kind of naming convention that may be causing this issue? It’s strange that the lightbox will show on any page on my site EXCEPT on my individual posts.

I am also working with the plugin author to find out what may be the issue here, but thought you may have some insight or useful information that could shed some light on the cause and solution.

Thanks.

Philip

VZ
Participant
#0

Hi,

I created a post that can be seen here: http://www.viewpointsandreviews.com/frederic-bistro-review/

For some reason it won’t appear anywhere on the site – even though I have it to appear under category Restaurants and Featured. Also, it won’t show on home page. This is really strange and first time it had happened.

I do NOT have the post marked as private and all other psot are fine.

If I do a searh for it then I can find it.

What has hapepned suddenly to do this? It’s a annoying as this review I wrote was expected to go live today.

Thanks
Vincent

Lucian
tagDiv Staff

Hi,

1. You need to do this hardcoded as the theme doesn’t have an option for this so you need to edit the posts template file/files you use and add a condition there to show author only if is the category you want. If you don’t know how to do it I suggest to hire a developer or a freelancer to do it for you as you need custom work for this and we cannot provide any at this time because we work hard on development, updates and support.

2. Unfortunately the mega menu is designed to work using subcategories and for this changes you need custom work as well.

3. Use this custom css to remove that white space: http://screencast.com/t/K8uNc3rOTO9

.home .td-pb-row [class*="td-pb-span"] {
margin-bottom: -99999px !important;
padding-bottom: 99999px;
}

.home .td-container {
border-bottom: 0px;
}

4. The thumbs used on mega menu are created when you upload an image, you need to regenerate thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

5. You can edit the post template 2 (single_template_2.php) file and replace the date function using this WordPress function: http://codex.wordpress.org/Function_Reference/get_the_time and get the time format you need.

6. You can use css for this but the issue appears when you try to target it to apply the css just to it as the other sidebar are also added using an text widget so you need to find a way to add a custom class which you can use to target and apply your custom css using the media snippet I’ve pasted below:

@media (min-width: 768px) and (max-width: 1023px) {
add your css code here
}

7. Use this css to hide the views and comments: http://screencast.com/t/Fuptfv3R9jBY
To have the meta section of the slider to look like in the image you need custom work.

Thanks

fbengo
tagDiv Member

Strange, should be working.. :S

Do get_date() and current_time(‘timestamp’) give you the correct date when you create a post?

Try to find the error by adding this to your php file:

echo '<script type="text/javascript">alert("' . get_date() . '")</script>';
echo '<script type="text/javascript">alert("' . current_time('timestamp') . '")</script>';

This will show a message box with the return value of both methods…

bduperrrin
tagDiv Member

Yes I did. “Show featured image” is on and the template is #4.

Strangely, when I look at the source code of any page, the image is well preloaded. But not displayed.

Marius
tagDiv Staff

Hi,

That is very strange. Please disable all plugins and see if works. If not can you give us access to your WP admin to take a look? Send via email at contact@tagdiv.com

Thanks!

MMANouvelles
tagDiv Member

Hi, I choose my sidebar (that I create, cant not choose de default one, it dosent work), like you said, and choose the video post (http://prntscr.com/5n0t5d). My post still look like that? http://prntscr.com/5n0thj

I use wordpress for years! Very strange should be easy !

Ryuko
Participant
#0

– when you hover over the background ad, the cursor hand doesn’t appear – so you can’t tell the area is clickable
(someone said this on the newspaper forum, I tested it with newsmag and it has same problem)

– on my mobile phone (nexus 4) if I’m reading an article with more than 3 pictures and I tilt/rotate the phone – the pictures will get all messed up with the alignment and text. The pictures shouldn’t stack next to each other when you rotate the phone. (Strangely, this doesn’t seem to happen on the newsmag demo page).

see pic: http://i.imgur.com/1lsaGPK.jpg

– If I change fonts from the default to something else, like open sans, I will get 20% lower Yslow grade on gtmetrix.

St
tagDiv Member

I have strange situation,
In one computer the search icon and ajax icon blank. However, in other computer the icons display as usual.

Any solution for this?
st

karlos
tagDiv Member

Strange… code in loop-single.php updated to:

<?php echo $td_mod_single->get_author();?>
<?php echo $td_mod_single->get_date(false);?>
<?php echo $td_mod_single->get_views();?>
<?php echo $td_mod_single->get_comments();?>
<p>Last updated: <?php echo the_modified_date(); ?></p>

Cache emptied – but still not getting ‘last updated’ showing on individual post pages. Are we missing something obvious? 🙂

Lucian
tagDiv Staff

Hi,

For that you need to regenerate thumbs, please use this guide to do it: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

Thanks

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