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Hi akshem,
Please use this Regenerate Thumbnails; here are more information about it: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Thank you.
Sometimes when I press a link at the menu to navigate to another page, for some unexpected reason it opens at new tab, without target=”_blank” or open at new tab…
Any idea?
I am experiencing a strange problem and thought someone in this forum may have encountered it, and a solution as well. I recently opened a Cloudflare account and upgraded my website to https from http. Everything works fine, except that I cannot edit my home page in Newspaper 9.0.1 running WordPress 4.9.8 Every time I try to edit my home page using the “Edit with TD Composer” function, I receive a “522 Error” from Cloudflare. I have read the trouble shooting and contacted my hosting (GoDaddy). Everything appears to be fine and the site functions normally otherwise. If anyone has a solution for this bug it would be greatly appreciated. Thanks
Buttons looks strange in ipad portrait mode. Is there a way to fix it?
Hello iamkingsleyf,
Did you have changed the theme from another one to Newspaper or something like this? It’s strange what you mean and this problem might be caused by your untested plugins. Try to disable all of these, clear all of caches and check the results.
Thanks for your understanding!
Hello BruceInLouisville,
Please update the theme to the NP 9.0.1 version via FTP way, clear all the caches and remove that strange symbols and then, you should not bring bad results.
Thanks for the message!
That shouldn’t happen, maybe there is a problem with creating thumbnails. Usually regenerating the thumbnails will help
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Note that the GD library is required to be available
– https://www.screencast.com/t/vvv5vUvn8
It could also be a CSS problem, or plugin interference. There have been cases before when thumbnails or images in general were not displayed correctly because of various plugins.
If you could post a link to a page where this is happening I could take a look.
Hello urbanokt,
Please try the manual activation from here -> https://www.screencast.com/t/EL4k48Lq Otherwise, if you cannot activate it please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer this strange behavior.
Thaks for your understanding!
Hi,
I have inspected your website on FireFox and I saw that your More Articles box does not work as expected. The images are not correctly displayed. This strange behavior happens due only for FireFox browser. After some deeper investigations, I notice that your images are stuck in opacity 0. This usually happens on a js error caused by plugins (WP Rocket) or customization or other external optimization tools. Please disable all plugins except Visual Composer or TD Composer, remove all of unknown Ad Code, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi, this problem I have is probably not a big deal, but I think it’s a bit strange and would prefer if I could “clean up” whatever’s wrong.
If I google my site URL; boostatv.com, on spot 2 in the results I get a site with URL boostatv.com/page/2/ and title BoostATV.com | Optimize your ATV! – Part 2
The page looks just like my front page. The problem is that I cannot find this page on my list of pages, and I cannot remember ever making it either.
I did, however, make several “Homepages” early on, but I deleted all but one a long time ago.
Also, when I open my menu settings in WP and click “view all” under pages, I see two homepages:
Home: Boost ATV – Optimize your ATV!
and
Boost ATV – Optimize your ATV!
But again, I only see one homepage in my page-list. Any tips to why it’s like this? I’m aware it may not be theme-related, I just need to start somewhere to find what’s causing it. Thanks.
HELP!
I have a really strange issue that I have just noticed this morning…Yesterday I had 4 Viewports I could use in the TagDiv composer for adjusting the rows / columns / elements etc
Now I only have Desktop, Portrait and Landscape….Tablet seems to have disappeared(?) This is very strange, is it a known issue? Any suggestions on how to resolve it? It has screwed me because I had been using all 4 ViewPorts for custom settings and now I can not edit those.
Hi Catalin, thanks for your answer
The Customize option used to work, I have used it many times…but now I am redirected to this strange page.
I have updated to version 9 and reinstalled last wordpress version, but nothing changed…same issue

any idea?
best
Hello,
I encountered two problems:
1. With the new update the save of a page, which is created with TD Composer is not working. After a reload the image which is supposed to be change. stays the same as before. Don’t know what to do here.
2. Almost every time I want to change a Text with the “Edit Content” Button the text gets reformatted with those strange ascii characters for ö,ä and so on…. ?
any help
Hello Tibbar,
It seems to be strange! So, if you will check our demo from here -> https://demo.tagdiv.com/newspaper_tech/td-post-i-have-so-many-shoes-that-i-cant-fit-them-all-on-display-in-my-walk-in-closet/ you did not get any error with Review on Google Structured Data. Try to disable all of the untested plugins, purge all CDN files clear all the caches and check the results.
Thanks for your understanding!
Hello,
This can also be caused by the cdn. Please read this guide:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thanks
Hello.
Have a good day.
I’m installing the Newspaper interface, and having some problems can not be found, please help me.
1. The article link contains some strange characters in the latter.
For example: drbaohiem.com/bai-viet-moi => drbaohiem.com/bai-viet-moi/#.W56JQs4zaM8
Photos:
2. There are a lot of ads hidden inside the article, the page, when clicking on any link on the website, these hidden links appear advertising, although I do not have these ads, I did Many ways to overcome but still not possible. Please help me. Thanks very much.
Hello,
I see the following errors:
No puede incluir JavaScript personalizado. (Cannot include personalized JS)
It is strange, it seem Google thinks Comment tags are Javscripts.
Anyone else has this error?
Hello rocketman,
#3)Notice that the width of the theme is set up by default to 696px and your ads are 728 px and that’s why it’s cut off. You should check the Theme panel Ads setting and change the size from there -> https://www.screencast.com/t/XPOT98gX
#4)It seems to be strange for this behavior. Please disable all of the untested plugins, clear all the caches and check the results. Also, try to add another AD Code and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page.
Thanks for your understanding!
Hello ecstaticperson,
It seems to be strange behavior, sorry! Try to make some changes to your theme panel regarding on Category (for example, change the category template to another), save it, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer to your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hello ecstaticperson,
1)It seems to be strange to this behavior. I have inspected your category page and I saw that problem happened due only for this category page and the code below will be applied only for this page. Use the code below and place it in Theme panel.
.category-5380 .td-category-pulldown-filter{
top:30px;
}
2)You should use the code below ->
.td-pulldown-filter-item:nth-child(4){
display:none;
}
.td-pulldown-filter-item:nth-child(5){
display:none;
}
3)Also, if you want to remove that filter altogether, can do this from Theme panel, from here -> https://www.screencast.com/t/Bm4NPdJCBkt2
4)Provide some useful screenshots of the problem so I can identify it closer. Also, if you are using some untested plugins, try to disable all of these to avoid any conflict.
Thanks for the message!
Hi,
I upload some videos include .flv and .mp4.
It’s very strange that only 2 videos (.flv) can work, others can’t work.
Please find the url below. Please be noted there are all for Chinese name. The name include 2017 and 2016 could working fine, and others can’t work.
Could you help me to find the reason?
http://www.worldaba.org/cn/index.php/category/press-room/video/
thanks and best regards,
3A IT
Strange but ’cause’ with version 8.7 the code iubenda worked since I switched to version 9 the code does not work anymore ‘, so it means that it is impossible to update the platform?
Thank you
The mobile site (incognito and non incognito in Chrome) shows posts on 17 Aug 2018 (Belgravia green…) and before, while the desktop shows all the articles (after 17 Aug 2018). Strangely now, on desktop chrome incognito, all articles are shown, while on desktop non-incognito, only articles before 17 Aug 2018 are shown.
Thanks for your help.
