Hi,
Just updated to version 7.3 of the Newspaper Theme.
On the Categories settings page when I try to expand a category to edit the settings I get a -1 instead of the list of settings. I tried disabling all other plugins except for VC but it still didn’t work. Any ideas?
http://www.screencast.com/t/qcmiHSZY
La Footer Template Style 4 cum as putea introduce un widget (footer custom menu) intre logo si descriere ??
P.S daca fac modificari in cod, la urmotorul update nu se pierd modificarile?
P.SS va cer ajutor doar dupa ce incerc o bucata de timp si nu imi reuseste 🙁
Multumesc.
Most common mistake is updating theme by ‘over writing’ vs deleting old folder and uploading new one; or uploading zip vs the unzipped folder; OR forgetting to ALSO upload all the new plugins included with the theme.
But this should work, generally
https://forum.tagdiv.com/how-to-update-the-theme-2/
Just remember NOT to try using the pokey Envato updater thing (never!!!!!) and always do via FTP, so you can LOOK at your folder and see WHAT you are actually uploading to server vs guessing/hoping/praying its right.
So, you might try my suggestions on ‘resetting’ so you can login, — or do clean install of theme/plugins.
I tired updating using your instructions here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Now the entire site is broken.
Each time an update comes out I’m afraid to try because it breaks the site.
I am really disappointed that this happens and now don’t know what to do.
Chris, thanks for your suggestions. The exact same error happened the last time I updated WordPress and there was a thread with a fix on this support forum.
I’m not technically knowledgable but this seems like a theme issue. Can you help me fix this? I pay for support.
OK, I have tried to update the plugin; I have updated the theme, but I still don’t have version 4.12. Where is the zip file with the visual composer plugin so I can install it? So confused and I have read the instructions, but I get stuck where it says:
‘4. Select the Newspaper\includes\plugins\js_composer.zip file, press Open’
Where is this???
Am inteles dar daca fac modificari in cod, la urmotorul update nu se pierd modificarile?
Hi
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again. If the photo is still not displayed properly try to regenerate your thumbnails and test the site again: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Let us know how it goes and if you still need assistance on this please provide your site url and more specific details about your issue and we will get back to you as soon as possible.
Thanks!
Hi,
Always you will have to keep up to our updates in order to achieve best results.
Thanks for the message!
slow loading main menu after update v3.1
hello, after the v3.1 update observe that takes time to load the main menu, sometimes not even appear.
What can be the problem?
thank you
website http://www.cinefilos.it
Hello maxlaxoc,
In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though. Until we can do it, you can use a plugin.
Thanks for your understanding!
Hello Hack4Life,
The author will need a bit of a css fix as the css got changed a bit in the new update but the author name was not updated for it. So until the next theme version please use this CSS code in the mobile theme’s custom code box:
.td-post-author-name div { display:inline; }
Thank you and sorry for the inconvenience.
Hello lewinandreilly,
Please ensure that you are using the latest version of the theme (Newspaper 7.3) and also, the latest version of Visual Composer 4.12 and Social Counter 4.1. All of these plugins come bundled with our theme. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Hope this helps!
Thanks.
Hello,
Sorry for the missing screenshots. Lucian changed his account and his screenshots were lost. Only Lucian’s screens from over 1 year ago will not be available. Sorry for the inconvenience. In any case, most of the solutions older than 1 year will probably not work anymore as he theme code gets changed in every update. If you need help with a certain issue, please open a new topic and we will gladly respond there.
Thank you!
Hello georgykiselev,
I have checked your website and I saw that you mega menu is not working properly. Also, I have seen that your theme is not updated to the latest version of it. Please try to update it to Newspaper 7.3, clear all your caches and is you are using some untested plugins, please try to disable all of them and rule out the conflicting plugins. It could be a js error which come from your untested plugins and which damage your website. Try my advice and let us know how it goes.
Thanks for your understanding!
Hello Sylvester77,
Please notice that if you want to keep all your additional customizations when you will update the theme, you will have to use the Child Theme, according to our documentation here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
You can try the code below ->
.td-parallax-header {
margin-bottom: 0;
}
Please notice that we cannot provide support for your additional customizations because we cannot provide custom work, sorry!
Thanks for your understanding!
Hello Intraprendere,
In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.
Thanks for your understanding!
Hi
The whatsapp icon is not available in V 2.3.7. I’ve mentioned in previous topic that you will need some customizations in theme’s code in order to achieve the desired result or update the theme at V 3. If you’re not aware of the required customizations my advice is to update the theme as this is the easiest way to get that icon.
Thanks!
Hi @Inside Edge Hockey News
Please make sure that you’re using V3.1 of Newsmag theme and also Visual Composer is updated at V 4.12 which is included in theme’s path. V 3.1 is now available on themeforest: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Also try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
Thanks!
Hello okgo87,
I have checked your website and I saw that you are using an old version of Newspaper (6.7). Please try to update the theme to the latest version of it (Newspaper 7.3) if you want to achieve best results with it. (keep up with our latest updates). Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
For more information about theme update, please consult our documentation and you will have to do the update via FTP because this is the surest method in this regard, according on our recommendation here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello venessakoehn,
I have checked your website and your source page and I saw that you are using an old version of Newsmag (1.7.1), as you can see here -> http://screencast.com/t/qy924etG Please try to keep up with our updates for better results. Also, before doing the update for your theme, please make a full backup to your data, according to our documentation here -> https://codex.wordpress.org/WordPress_Backups -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thanks for your understanding
HI
Thanks @Chris for your suggestion, I’ve added it on our todo list and developers will consider it for future updates.
Have a nice day!
Hey!
Note couple of things, “theme” cannot delete your settings, or remove images, etc. This is more likely an issue with under-powered settings, or plugin, or caching problem.
Obviously you need to ensure you have enough memory allocated to php both via server settings and in your wp-config file; limit plugins that conflict with others, and have a caching plugin setup properly to not destructively rewrite page content randomly serving broken cached copies of pages.
You can also keep backups of your settings to not “recreate” work, if you have an ongoing infrastructure problem, as well as tools > export, and copy/dump mySQL settings after/before major WP and deploy updates.
Likely you should ensure you check your memory settings, turn off all caching plugins or auto-minify/automization plugins, anything from Jetpack rewriting content, etc. and then test your site and check error logs (which you should be doing periodically in this type of situation — what errors are you getting? Did you turn on debug mode in WP to see what errors are in place “right now” ?).
Only you can manage your own server and framework settings — theme is merely a style box on top of your base setup and cannot “delete your content” randomly or intentionally.
I don’t work here, but have been doing webdev for 21 years and working with WordPress since end of 2004; so just some feedback and pointers on how you might approach debugging your issues today.
Best of luck!
Hi,
Quick question, how do we hide the category tag on picture ? It’s appear with theme updated.
thank
I updated to the newest versión of WordPress and i got this misscunfigured Layout look
What can i do to fix it?
