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HenryAganza
tagDiv Member

how can i fix this???
http://revolution.themepunch.com/direct-customer-benefits/?ref=52b

Not Found

The requested URL /direct-customer-benefits/ was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.4.10 Server at revolution.themepunch.com Port 80

i couldnt update

mrsky28
Participant
#0

Am I missing something or the Newsmag theme wasn’t updated since December 24th? The last version I know of is 2.3.4, is this correct?

Thanks for your replies.

torsten.dreier
tagDiv Member

Catalin,

Thanks for your fast reply, I updated the version of VC to 4.11 and it’s working fine.

Torsten

kosashi777
Participant
#0

how to add custom registration field?

for example: i want to add user phone number on registration form & update it in user_meta

VoZz
Participant
#0

Hey guys,

I had some trouble when I installed the Envato auto updater. The website seems to be working fine now, except from a problem with the ajax filter I will make a seperate topic for.
Anyway, my question is, am I not supposed to have an .htacces file in the root? I know the file is usually hidden, but when I tried to resolve the former issue I couldn’t find it. I tested it by uploading a manually created one into the root. I can see that one, but it also didn’t ask to overwrite anything.

Bogdan B.
tagDiv Staff

Hello,
Please try to update your plugins as well if you update the theme. Please disable all the theme plugins and delete files, and then activate them again from this section:
http://screencast.com/t/RJm4uhr5T
Let us know if you still have trouble with this and if you do, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this error. Also provide a link to this topic so we can identify you.
Thanks.

Andrei L.
tagDiv Member

Hi

Firs please make sure that you’ve updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins except Visual Composer, clear all caches and test again. Also try to deactivate Lazy Load animation from theme panel > template settings: http://screencast.com/t/Vm9eMO2O4Ed

Let us know how it goes and if you still can’t manage to solve this issue please provide your site url so we can have a closer look.

Thanks!

thesend
tagDiv Member

@Chris: I always update via FTP and all the plugins are updated. Considering that there are just a few files in this last release I will double check the patch files one by one as I upload them.


@adnan
: Well done. Hope to get there soon 😉

adnan
tagDiv Member

Just Updated 6.6.5 to 6.7! No problem found XD

Catalin
tagDiv Staff

Hello theindianfox,

I have checked your website and I saw your smart list. Unfortunately, for this type of smart list, if you disable the general image from the panel, this feature still display you in lightbox because this is the behaviour of the theme. Also, you cannot use external link into your image caption because you will get the error with loading image. We know about this issue and we will fix it in the future update. Until this, you have to use smart list 8 because in this type of feature these issues were fixed. -> http://screencast.com/t/wg7zxdn6D -> http://screencast.com/t/qU3qcNeK
For more information about smart list, please consult our documentation here -> https://forum.tagdiv.com/smart-lists/

Hope this helps and let us know how it goes!

Thanks.

kosashi777
tagDiv Member

i know that your theme got no such option…
so i ask you how to add some code to do that…

here is default code for registering user with custom form field:

add_action(‘user_register’,’custom_user_register’);
function custom_user_register($user_id) {
if (!empty($_POST[‘bank’])) {
update_user_meta($user_id,’bank’,trim($_POST[‘bank’]));
}
if (!empty($_POST[‘account_no’])) {
update_user_meta($user_id,’account_no’,trim($_POST[‘account_no’]));
}
if (!empty($_POST[‘account_holder_name’])) {
update_user_meta($user_id,’account_holder_name’,trim($_POST[‘account_holder_name’]));
}
if (!empty($_POST[‘phone’])) {
update_user_meta($user_id,’phone’,trim($_POST[‘phone’]));
}
}

where should i put those code?
those code doesn’t work with your theme

i can add some extra field on your registration form by adding some code in the file top-menu.php in directory /parts/header/ but it wont save those custom field to usermeta

sarawakv
tagDiv Member

ok thanks so much Bogdan…

how about for Block 12, how can i change the title to red color as well…

like as u can see in the LATEST UPDATE block above.

thanks once again!~

Catalin
tagDiv Staff

Hello torsten.dreier,

Please ensure that you have used the latest version of the theme (v.6.7) and try to update your Visual Composer to the latest version of this (v.4.11) I suppose this issue to come from your system status. Please try to increase your system status parameters to the high level, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Also please try it without any plugins. Disable all of them except visual composer, clear cache and reset CDN files. If the problem is still there, you can try to switch to a wp default theme and check again to see if it’s a WP problem.

Thank you for your understanding!

kosashi777
Participant
#0

how to add custom registration field on registration form?

for example: i want to add user phone number on registration form & update it in user_meta

simchris
tagDiv Member

Looks like you didn’t get a clean update.

Update via FTP, and remember to update plugins also.

thesend
tagDiv Member

Hi Bogdan,

I will give it another try and then let you know, but it seems pretty strange as I have already updated the theme multiple times. In any case, with the last update:

– no content is loaded in my homepage (created with Visual Composer);
– sidebars are not loaded in single pages;
– megamenu is not working.

TheMediumUTM
Participant
VC 4.11.1 - topic
#0

Do you guys think you could release a 6.7.1 or something that just has the VC 4.11.1 update? (Unless another Newspaper update is coming soon anyway.) Just since that seems to be a quick bugfix for 4.11 included in Newspaper 6.7.

Catalin
tagDiv Staff

Hello Ermir,

I have checked your website and saw that your Facebook counter does not work as properly. Also, I noticed that you do not have the latest update of Visual Composer. -> http://screencast.com/t/4PEo5Sf0z Please try to update this plugin (latest version is 4.11) and see how it work after these changes.
For more information about Visual Composer updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Also, you can follow the below guide for an accurate setting ->>

1) Please make sure you have the latest theme version: 6.7. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.7 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Hope this helps and let us know how it goes!

Thank you for the message!

Andrei L.
tagDiv Member

Hi

Please make sure that you’re using the latest version of Social Counter plugin included in theme’s path, V 3.1 and also follow our documentation to configure it: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ Also you need tu update the Visual Composer plugin at the V 4.9 which is also included in the current theme’s version available on themeforest.

Let us know how it goes.
Thanks!

kamoe
tagDiv Member

Thanks again Bogdan. I’ve updated it, very nice 🙂 Only thing left is to get rid of this linebreak as you see here:

🙂

(Yeah I know I need to read up on CSS)

thesend
Participant
#0

Anybody here experienced some problems with the theme update from 6.6.5 to 6.7?

Bogdan B.
tagDiv Staff

Hi,
We will update the plugins along with the theme as the new versions of the plugins need to be tested before we release them to ensure nothing goes wrong.
Thank you!

jatinsoni
tagDiv Member

Thanks for the prompt response.

I got it what you mean. So I don’t have to worry about any update for those plugins!. Just a quick question… Will you update based on source updates or wait till your theme updates?

BTW, considering solved you can close this topic

sebastian.schipper
tagDiv Member

Hi Catalin,

OK, thanks again. Then the problem has to be on my side. I will check that and come back, if it is not solved by checking installation and update-status.

Thanks!
Sebastian

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