- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
Hi,
Please let me know what mobile version you use.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
The problem is caused because you don’t have the latest version of the theme. You need to update the theme, WordPress, and use php version 8.0 or 8.1
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hello,
I have a site where I enabled apache basic authentication before before the acutal WP login page, this is done through .htaccess file directives. I’ve provided a link to a How to page, so you can better understand what I’ve implemented and it works, however it works in an erea where I don’t want it to work, i.e. affecting the inputs of search. You are welcome to see the issue by going to https://healthstoday.com and at the top right of the header you’ll see the ‘magnifying glass’ click to search and then attempt type in a search term, say, “exercise” the second you input an ‘ex…’ or any character the Apache Login modal window appears. That is only suppose to appear and it does when users attempt to hit the WordPress login page, https://healthstoday.com/wp-admin. Now, I don’t think the issue is a tagDiv or even WordPress issue, I suspect the issue is in the path locations pointing to key sections and files, thus my request for support because I would like to know a few things about the Newspaper theme.
The site is updated with regards to apache, PHP, and db, the Newspaper theme is installed and is one minor version behind.
I would like to know the path to the magnifying glass / search code to update the .htaccess files path.
What solution(s) do you think I should try?
I’m little weak in the WP area but is it a component, widget, block? (Reply if relevant if not no worries)?
Here is the wordpress-https-vhost.conf file for your review.
<VirtualHost 127.0.0.1:443 _default_:443>
ServerName http://www.healthstoday.com
ServerAlias *
SSLEngine on
SSLCertificateFile “/path/to/apache/conf/bitnami/ssl/certificate.crt”
SSLCertificateChainFile “/path/to/apache/conf/bitnami/ssl/ca_bundle.crt”
SSLCertificateKeyFile “/path/to/bitnami/ssl/private/private.key”
DocumentRoot /path/to/wordpress
<Directory “/path/to/wordpress”>
Options -Indexes +FollowSymLinks -MultiViews
AllowOverride None
Require all granted
RewriteEngine On
RewriteRule ^relative-path/to/wordpress(/.*) $1 [L]
# END WordPress fix for plugins and themes
# BEGIN WordPress
# https://wordpress.org/support/article/htaccess/#basic-wp
RewriteEngine On
RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
# END WordPress
</Directory>
Include “/path/to/apache/conf/vhosts/htaccess/wordpress-htaccess.conf”
<LocationMatch “^/(wp-admin|wp-login\.php)”>
AuthType Basic
AuthName “Private access”
AuthUserFile “/path/to/apache/.htpasswd”
Require valid-user
</LocationMatch>
# FOLLOWING THREE LINES DID NOT WORK
# <Location “/wp-admin/search.php”>
# Allow from all
# </Location>
# IS THE FOLLOWING LINE CORRECT OR SHOULD THE PATH BE DIFFERENT
<Location “/path/to/wordpress/wp-content/plugins/td-standard-pack/Newspaper/search.php”>
Allow from all
</Location>
# FOLLOWING 3 LINES WORK
<FilesMatch “^license\.txt$”>
Require all denied
</FilesMatch>
</VirtualHost>
Please help me tagDiv your my only hope. 😉
Regards,
Joey
Hello,
I suddenly got this error when trying to edit any page using tagdiv composer.
It says:
(Warning: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. (WordPress could not establish a secure connection to WordPress.org. Please contact your server administrator.) in C:\wamp64\www\mjtaoue\wp-includes\update.php on line 449)
a picture of the error => https://ibb.co/wQ6cLQR
Please, any help is much appreciated!
Hello,
The author that I select for posts is showing up within the post, but is not showing up when the post is displayed on the homepage. Instead of the auther, the homepage displays the author as “editors.” This is a recent occurrence–not sure if it has something to do with the recent Newspaper update. How might I change the homepage author name to the post author name? Thank you.
I’m also experiencing this same issue.
I just updated to the latest version of the theme too, but that didn’t fix the WP Editor screen from being stuck on an endless loading loop.
Hello,
I know what it seems this is doing can be done using the page builder. But I need to create a custom shortcode as I am dynamically getting the content.
I need to create a custom shortcode using the existing shortcodes from the Newspaper theme. But when I add the content and call do_shortcode() I get the error in the Composer/cloud template builder.
Errors at columns elements: 15(models) : 16(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Below is a minimum example of the code:
function custom_shortcode() {
$output = do_shortcode('[tdm_block_socials social_rel="nofollow" tds_social="tds_social3" facebook="https://www.facebook.com/TagDiv/"]');
return $output;
}
add_shortcode('te_social_links', 'custom_shortcode');
How can I update this so I do not get the error and can work with Composer. Additionally where can I also find hooks for the other shortcodes so I can dynamically add the values.
Thank you
Dear support team,
same issue ongoing on my side. The update broken the website and it seems that the issue is caused by the composer and/or the cloud template plugin. Activating standard pack did not fix. Deactivating the newspaper theme makes the site working. I reached out server assistance and this is the response:
“From the analysis we made and my subsequent investigations, the issue is caused by the tagDiv Composer plugin.
I checked your PHP error log and the issue started immediately after this error was logged from tagdiv.
[14-Nov-2023 13:54:48 UTC] PHP Warning: file_get_contents(/var/web/site/public_html/wp-content/plugins/https://cloud.tagdiv.com/td_plugins/td-composer/3833ae26cf1f9d406448012ce1734aa1/td-composer.zip): Failed to open stream: No such file or directory in /var/web/site/public_html/wp-includes/functions.php on line 6805
Our recommendation will be to reach out to the theme/plugin developers support team with this as they are in the best position to assist you.
Can you please help me to understand how to fix?
Thank you,
regards
Pietro
Hi,
What we can suggest is to update the php version to v8.1 or v8.2 to have compatibility with WordPress version – https://wordpress.org/news/2023/10/wordpress-6-4s-php-compatibility/
Thank you!
Hello @mediax!
The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme.
You can set the size of the mega menu container in the tagdiv Composer: https://prnt.sc/NJSp57HoXTs3, so you won’t need any scroll bars.
You can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they will create a solution for you.
Thank you!
Hello @naimlibien!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hi sklbc72, you can use the time machine for theme update – https://i.imgur.com/LhPU8hi.png this will install fresh theme and plugins files (make sure that the current theme plugins are installed and updated after the theme update).
Also, check using the https://sitecheck.sucuri.net/results/ to be sure that the website is clean.
Thank you!
Hello,
I have this problem 503 backend
And the theme is giving conflict with plugins and cant use my website
Please Help.
I have another problem to
Theme dont update in the last version?
Many thanks
Hi CarlG,
This method t is used to have clean files at each theme update. Normally if there is nothing interfering the update goes like this: the theme is deleted then it it installed the new version, after that it checks the theme plugins that are activated, it store those in a transient and after that delete theme and try to reinstall those plugins from Newspaper > plugins.
Thank you!
Hi Bettina
Yes I have the latest theme and plugins, everything is updated.
Regards
Tony
Good morning,
I updated to version 12.6.2 and the td_block_homepage_full_1 problem is fixed. THANKS. For the rest of the functions, I will see in the next few hours if everything else works as expected.
Once again thank you !
Luc Laporte
Hello,
What you can do is to disable and delete the tagDiv Composer and after that reinstall the plugin from Newsmag > plugins. The theme version should be 4.4
Also, we are preparing a theme update for this week.
Thank you!
Hi,
“(include_path=’.:/opt/alt/php74/usr/share/pear’)” – I see that you have WordPress 6.4.1 ands the error is related to php v7.4, the first suggestion is to update the php to 8.1 or 8.2 according to WordPress recommendation- https://wordpress.org/news/2023/10/wordpress-6-4s-php-compatibility/
Also, we are working for the theme update and we want to make it this week.
Thank you!
Thank you, I found it. I still don’t get why an “update” would be set to remove plugins. Which honestly is not so bad, If I had known about it in advance. I installed the standard pack plug-in which replaced the missing options. I thought that was the composer plugin. Thank you.
Hi,
I have a concern about the outdated tagdiv composer.
My website has been hacked and infected by malware and my hosting provider said that it’s related outdated plugin “tagdiv composer. so I tried to update it but it failed.
what version is the latest one?
Hello @Ron!
You should click and wait till the menu will appear. The site is slow, but the menu will load there. Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello!
Did you buy the theme from the Themeforest Market https://themeforest.net/item/newspaper/548960 ?
When you buy a Newspaper theme license from ThemeForest, Envato issues you a unique item’s purchase key that unlocks the most important features of the Newspaper theme, allowing you to access the future updates on the theme and enter the support center. Without it, your theme is locked with no theme updates, support, and you have no access to some of the most powerful features. Please find more information on how to find your Purchase Key from here – https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-. I hope you find the information a useful one.
Thank you!
Hello Tudor!
There are some notices. Update WordPress, PHP, the theme and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi, I checked the screenshots and those errors appears because there is another plugin that needs to be installed, the tadiv Standard pack, please install that plugin from Newspaper > plugin (most of the time those problems are crated by child theme or extra plugins, sometimes it is better to disable them until the theme update is made).
Also, the standard template can be imported from the cloud and adjusted using tagDiv Composer after your needs.
Now all those that we made are 100% edited using the tagDiv Composer and cloud templates.
Thank you!
