Search Results for 'update'

Results from the Forum
Anamaria
tagDiv Staff

Ho,

Yes, there is an issue with video in the single image element. In the next update, it will be fixed.

Thank you!

obiwan
tagDiv Member

Hi Anamaria,

Thanks for your time. However it’s not working.
https://prnt.sc/kLw8uOunY8Uw

We need the image IDs stored in a single field for the gallery or in an comma separated array. Like it is normally with ACF custom fields.

https://prnt.sc/Q0krkSNc6IpP

We need to output the media id on posts/articles creation to ensure there will be no duplicate and have our automation future proofed.
As we will be using many of the TD plugins

https://prnt.sc/vwTJ7xIKA6uN

Are the images ids from the gallery posts store in a single field anywhere in the database? If not, can it be added in the coming update(s).

https://prnt.sc/6elSpDm5kptB

This is how the gallery images are returned when using ACF Gallery field. Can the same be applied to the theme custom posts gallery?

Thank you

Bettina
tagDiv Staff

Hello @akosmemedia!

You can set a fixed height size for elements in the tagdiv composer because we’ve added a new feature in the latest update: the height option in the CSS tab of the elements.

Thank you!

Bettina
tagDiv Staff

Hello Dennis!

Yes. If your website is not already hacked, then you can safely update the theme to the latest update(12.6).

Thank you!

dxx26379
tagDiv Member

Dear Bettina,
we have the same problems with the tag div composer. Did you solve the problem in the latest update, so that we can make a clear new installation and have a theme without vulnerable files? If yes please provide the version number without these known problems.
Thanks
Dennis

Bettina
tagDiv Staff

Hello @raina!

I’m glad that you solved your issue.
Unfortunately, we can’t delete your database if you have any compromised files.
In the next update, you won’t have any issues because the new versions of the theme are not compromised.
But if you do not solve the issues before the update, then of course the issue will persist there.

Thank you!

Anamaria
tagDiv Staff

Hi,

In version 12.6 the logo for Twitter is updated, so please update the theme.

Thank you!

VFX DADDY
Participant
#0

Hi there

Since the 1st time I’ve installed Newspaper

I’m redirected to :
404 NOTHING FOUND!

Each time I click on the following buttons:

Install update
updates
theme editor
add plugins
Tools
And all buttons under TOOLS
option privacy

The list is not exhaustive

Could you help to fix the issue?
Let me know what additional info you need.

Thank you

sweetgunner
Participant
#0

I have several audio posts where I use soundcloud to store the files. I noticed that the player had disappeared and I updated the theme, but nothing happened. Is this a bug??

Maneek
Participant
#0

Hi there.. My blog post links have not been publishing to LinkedIn.. Instead of the link with the preview that usually shows it, it now only shows the name “Web Link” with no preview image or link..

When I inspected the site on LinkedIn Inspector it tells me

Property Value
Title No title found

And it also says Provide a metadata tag for the og:title in the page’s head section. For example: <meta name=”title” property=”og:title” content=”[Content title here]”>

When I check the site source, it shows me

<meta property=”og:title” content=”Standards, Uniform Rules, and Best Practices and its importance in shipping” />

instead of meta name=”title”..

This issue seems to have happened in the last 6 odd weeks, maybe after some Newspaper Theme update..

Could you pls assist in fixing this error so that my posts, links, images reflect correctly on LinkedIn.. Thanks..

My site is https://shippingandfreightresource.com..

loverblessed
tagDiv Member

Update from Version: 12.4 New Version: 12.6
12.4 was the last know working version the rest from that has been having same issues.

RAINA
tagDiv Member

I fixed the problem, but i want to know if you have fixed in the last update
or we need to wait another update !

kinumedia
Participant
#0

Hello,

We’re using the Social Share element in posts. Is there a timeline to update the name and icons used for Twitter, now X? Also, is there a plan to add Threads support?

Thanks!

elvisfrog
tagDiv Member

I want to share an update on resolving an issue I encountered, hoping it can assist others who might face a similar challenge and spend a considerable amount of time troubleshooting it. Although it is essential to first consider the recommended steps provided by the TagDiv support team, my solution might be an additional resource.

I discovered that a modal popup embedded in my footer was the culprit. I suspect that something went awry during a recent upgrade. This embed consisted of custom code, replicated from a text on a composer page. I had a Gravity Forms embedded on this page for a newsletter signup. Initially, I created the modal popup page using the Gravity Form shortcode and copied the composer code. However, it is crucial to note that I copied this code via the “edit” option, not “edit in composer,” into the custom code box for my modal popup in the footer.

For reasons I couldn’t initially understand, this was generating an error: Error at zones: 6(models) : 7(dom). I resolved the issue by manually entering the footer and deleting the text in the custom-code=”” field, then saving the file. This allowed me to access the footer via composer and make the necessary adjustments to the pages.

Interestingly, I pinpointed the error to the footer through a process of elimination. While in composer, I first changed the header to “no header” but still encountered the same error. It was only when I selected “no footer” that the error disappeared. This revelation led me to the conclusion that the error originated in the footer.

I believe the modal pop-up custom code triggered this issue. I’m sharing this experience in the hope that it might streamline the troubleshooting process for others facing similar challenges.

Lastly, I want to express my gratitude to the TagDiv staff. Their diligent support in navigating the intricacies of a complex yet powerful theme like Newspaper, which I consider to be one of the best available, is immensely appreciated.

elvisfrog
tagDiv Member

I’m experiencing the problem Error at zones: 6(models) : 7(dom) that I’m convinced began after the most recent update. I use the Newspaper theme on several websites, but this issue has only appeared on one of them. The error is present on every page, and persists even when I create a new page to test it.

I’ve spent considerable time searching for a solution and have tried deactivating and testing each plugin to identify the source of the problem, but to no avail. I have also attempted uninstalling and reinstalling the composer, a step that resolved the issue in the past, but it hasn’t been effective this time.

I reviewed the WP logs and couldn’t find any related entries that could potentially be causing this problem. I distinctly remember editing my site not too long ago without encountering any issues, which leads me to believe that something in the latest Newspaper update might be the culprit.

In my search for a solution, I came across several threads at the end suggesting to contact support with admin credentials, but there hasn’t been any update on that front. If anyone has encountered this issue and found a resolution, could you please share your insights? Your assistance would be greatly appreciated as I am eager to resolve this persisting problem.

  • This reply was modified 2 years by elvisfrog.
tattoosme
Participant
#0

hi, when I checked my website theme panel. It says No domains associated with your license key while I have a valid license key. what to do, how can I update my website license key.

Simon Pedersen
Participant
#0

I recently updated to the latest newspaper version om my website and after the update it seems like the post templates doesnt work anymore. The templates are visible for choosing but when i press any of them nothing happens. Seems like the wordpress default editor overrules the templates somehow.

Anamaria
tagDiv Staff

Hello,

Yes, the popular posts don’t work. We are sorry for this issue, and I hope in the next update will be fixed.

Thank you!

Bettina
tagDiv Staff

Hello @Raina!

Do you have the latest update of the theme, and have you tried the steps from above?
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Bettina
tagDiv Staff

Hello @lyon!

Our developers are aware of this issue, and we will try to provide a fix in one of the next updates.

Thank you so much for your understanding!

lassegroenholt
Participant
#0

Hello

Where can i fix my problem with image not being full width?

Here is an example of a post on my site: https://kaffeuniverset.dk/kaffekvaern-test-find-den-bedste-kaffekvaern/

There is always problems with the site after updating the theme.

Gil Campos
Participant
#0

Goodnight!

I speak portuguese brazil. Translations do not work in the Theme panel for Template Doctors Pro, they do not allow including “portuguese” and clicking on “translations” does not change the words. The problem is that when I click on “save settings” it doesn’t work, infinite looping occurs and it doesn’t update.

Here’s what I can’t change:
https://doctorbrasil.com.br/tdcpt_doctors/dra-paula-kochhann/

“Title”
“About”
“Email”
“Telephone”
“Social profiles:”

It appears in “Tabbed Content”, Unique id in “td_doctor_view”.

#0

Hi Dear,

Looks like after the last update TagDiv not saving and 7 days popular posts stopped working not shown anything anymore.

Please help.

Thank you,
Alan

nicholasdunehew
tagDiv Member

Hello Bettina

I have an “Item Purchase Code” for the Newspaper theme, is this what you mean by “key”?

Okay, I will switch to an older theme I’ve previously used, uninstall the current Newsmag theme, and attempt to install the Newspaper theme again.

Thank you for your help, I will share any unexpected updates.

JJ0000
tagDiv Member

Also what’s going on with the modal images lightbox thing again? Have to do it manually since the latest update

Viewing 25 results - 4,101 through 4,125 (of 45,280 total)