- Apitd_api_top_bar_template::update_key
- Apitd_api_top_bar_template::update
- Apitd_api_single_template::update_key
- Apitd_api_single_template::update
- Apitd_api_footer_template::update_key
- Apitd_api_footer_template::update
- Apitd_api_smart_list::update_key
- Apitd_api_smart_list::update
- Apitd_api_thumb::update_key
- Apitd_api_thumb::update
- Apitd_api_category_top_posts_style::update_key
- Apitd_api_category_top_posts_style::update
- Apitd_api_category_template::update_key
- Apitd_api_category_template::update
- Apitd_api_module::update_key
- Apitd_api_module::update
- Apitd_api_block::update_key
- Apitd_api_block::update
- Apitd_api_header_style::update_key
- Apitd_api_header_style::update
I am writing to you regarding the Newspaper Theme that I recently purchased from your platform, and I would like to discuss some persistent issues and request a refund.
Since the installation of the Newspaper Theme, I have been facing multiple issues that have significantly hindered the functionality and user experience of my website. Despite my best efforts to resolve these issues, including reaching out to your support team and referring to the available documentation, the problems persist. Here are some of the challenges I’ve encountered:
I kindly ask you to process this refund at the earliest convenience and provide a confirmation once the refund has been initiated. If an immediate refund is not possible, I would appreciate an update on the expected timeline and any alternative solutions you might be able to offer.
Hello, we have a problem with the latest update of your theme that we just made. us characters with accent generate errors on our site: https://youpi.news/2023/09/25/videos-ia-reseaux/ (all post)
Screenshot : https://share.cleanshot.com/xGcqBhLd
Hello @manualedimari1 !
I replied in your own topic: https://forum.tagdiv.com/topic/after-the-last-update-my-color-for-the-links-changed/
Thank you!
Hello @manualedimari1 !
For default templates, you need to have the Standard Pack plugin.
I’ve tested, and for me, the accent color remains the same as before the update.
Only if you install a new demo will the color be imported.
Make sure this is not a plugin conflict.
This is the link color: https://imgur.com/gvoN3sh
Thank you!
After the last update (which you obviously need to correct) the base color for the links I had customized has changed and has returned to the default one and I CAN’T RESTORE my color from the site administration generate panel!
For me that way dont work!!! After the last update (which you obviously need to correct) the base color for the links I had customized has changed and has returned to the default one and I CAN’T RESTORE my color from the site administration generate panel! This is a rather unpleasant disservice! Can’t you pay attention to these things when you release a new update?
Hi iegexpo, did you disable/enable the new options for inline and aggregate css from the theme panel? Because if there is an extra cache plugin or optimize plugin for css used it can create problems – https://i.imgur.com/s2qpatr.png (this was one of the problems that some users had after theme update to 12.6 and used extra plugins for css optimize).
Thank you!
Hi cbisha,
A key is valid per life once it’s bought. Also, if the theme is not activated you are restricted to cloud templates (you can not download updates from the cloud, but you can use those that you already have), install the pre-build websites and theme updates.
From what I read in the topic the problem is related to an object cache, that it’s way the theme is always appear as unregistered and you can not see the save changes in the theme panel – https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ – https://i.imgur.com/YgsiTVM.png
Thank you!
Hello,
No, you do not need to buy it. You can find the latest version, 12.6, in your Themeforest account https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
But now I can’t change the font size, color, etc. To do so, I have to add more code in custom css. The alignment is screwed on my site, don’t know why. So there’s a lot of work.
It would be great to have it in the panel or composer. That’s why I requested it as an integrated feature in the theme for future updates. I don’t urgently need this feature, and it’s not that crucial anyway. Just as an enhancement in UX, and for the aesthetics. I saw it on your website and thought it looked pretty slick. That’s it.
A real “tragedy”: layout… destroyed after updating to 12.6 (we use a child customization). We updated the php, carefully checked every parameter, disabled and reactivated the plugins but there was nothing to be done. In the end we fixed it with an old backup on the server (from mid-August), returning to 12.5.1 and obviously losing the activities implemented in the last month, but at this point we are waiting for a further update that will resolve this very serious problem!
Thanks and we’ll look for a follow up from tag dive that the fixes are captured in the next update
Hi,
Do I have to purchase the latest version of Newspaper in order to update it?
Okay, I will check that.
If the result is “update php from 7.3 to 7.4 or 8 or higher), I must say, that I faced big troubles with NEWSPAPER if i did update above 7.3 version )couple of weeks ago). Many pages (maybe 5-10% of all) worked/displayed wrong, so I must go back to php 7.3.
Now the old problem (php 7 vs 8) solved too?
Hi, same problem, update to 13.1 WordPress and 12.6 Newspaper and all the attemtps warns TagDiv Version 4.3 | built on 15.09.2023, On row no. 8 in file /data/web/virtuals/83305/virtual/www/wp-content/plugins/td-composer/legacy/common/wp_booster/td_resources_optimize.php error E_PARSE. Error message: syntax error, unexpected ‘string’ (T_STRING), expecting function (T_FUNCTION) or const (T_CONST)
???
Possibly, how to downgrade TagDiv to 12.5 etc?
Thzank you
Hello @smga!
I’ve tested on my end, and it seems that the issue is not a conflict with Woocommerce or a bug from the latest update.
So, probably, it could be a plugin conflict or a cache issue. Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Yesterday I discovered my all updated but the theme (due to modal error) sites running Newspaper suffered an injection in head creating a new place holder tdw (tdw-css and such elements) calling to a news and suspicius js:
https://cdn.statisticscripts.com/stats/post.js
and the one of the other sites call to this:
https://one.dataofpages.com/sources/cdn.js
VirusTotal has a clear opinio about the file
https://www.virustotal.com/gui/url/1667b534f91bf126e5d2cef952bf96405dd51e1ff2bdaec05b2c377e44da3441?nocache=1
So I had to update urgently the theme to last version without testing if modal lightbox and classic editor is working again like in 12.3. I’ve not summarised what it could be affected and had to look everything when I have more time.
Any clue about this vulnerability? Are you aware?
Best regards
Hello @fassjnkp!
You can set a fixed height size for elements in the tagdiv composer because we’ve added a new feature in the latest update: the height option in the CSS tab of the elements.
Thank you!
Hello,
I had previously posted on the forum regarding some issues after the 12.6 theme update. Could solve mostly everything:
a) Mega Menu did not work with the Ultimate Member plugin after the update. For now, I removed it but would like to understand if you recommend any other alt plugin (I really liked Ultimate Member)
b) For some reason, Rocket Loader was enabled on Cloudflare — disabling that made the shortcodes in the Column text visible again.
c) What am unable to solve is the Header Live Search — it takes a while to show me the options . Also, when I hit the search button without any query — I see all the drafts 🙁 [even in a non logged in mode] Please help me with this!
Hello!
@Kpkna Thank you for sharing a possible solution for this malware.
@dubravko That plugin is deprecated and it is not used anymore in the latest update. Please check those screenshots to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v
Thank you!
Hello!
Check this topic: https://forum.tagdiv.com/topic/update-tag-div-composer-and-wp-bakery-page-builder-plugin/
Thank you!
Hello @Manikant !
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options.
Thank you so much for understanding!
