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Lucian
tagDiv Staff

Hi,

You could try to back-up your current WordPress/theme installation and update WordPress if you don’t use the latest version (4.1). Updating it could solve your issue. In all my tests I haven’t encountered an issue similar to yours so it should work for you also.
The image need to be at least 745x483 which represents the big image thumb size and the image needs to be of that width to fill the whole container. Regenerating thumbnails should solve it unless the image you use it’s smaller that the dimensions needed because WordPress doesn’t enlarge images.
So please check if the image you use is large enough and if so and still it doesn’t work edit the post remove the featured image then try to upload and set another one to test if this happens to all images then revert back to the one you need, you can remove it and upload it again.
If it doesn’t bother you that the image is stretched you could also do this via css and use this custom css in theme’s custom css field in theme panel to solve this: http://screencast.com/t/VvUGsST3e

.td_block_big_grid .td-big-grid-post-0 .entry-thumb {
width: 100%;
}

Thanks

Lucian
tagDiv Staff

Hi,

The theme doesn’t have an option for this but you could achieve it via custom css. I suggest you to inspect the page target and apply the css from below with the background: transparent; property to the container you want. Also note that the theme wasn’t designed to be used with a transparent background so you might need to need additional customization to it if you decide to use a transparent background: http://screencast.com/t/VC8ObNbrWRu

.td-page-wrap {
background-color: transparent;
}

I suggest you find someone to do this customization for you if you don’t have html/css knowledge as this is custom work and we cannot provide it at this time because we work hard on development, fixes, updates and support and the time doesn’t allow us.

Thanks

monsterdevelopment
tagDiv Member

Hello Lucian,

Just to update this thread, after digging more, this is due to a bug in an older version of Gravity View (which is an AWESOME plugin BTW) but it was not playing nice with our theme and IE. There was some sort of conflict.

They have made some changes and we are all set with the new version of the plugin.

Just wanted to let everyone know, so in case anyone has / had a similar issue.

Thanks for your fast reply.

Chris

k24
tagDiv Member

Hi Lucian. I did revert to the native theme and the issue was still there so other than it being a WordPress bug I don’t know what else to do.

Regarding the image in the slider it is interesting because the image filled the space prior to the theme update at 700 pixels wide. Is there a specific size the image needs to be?

Thanks.

Edit: I followed your instruction on the Regenerate Thumbnails plugin and it didn’t make a difference.

  • This reply was modified 11 years by k24.
Alin [tagDiv]
tagDiv Staff

Hi,

Updating the theme will not remove the settings you’ve chosen only if you have customization/changes directly into to the theme’s files, these files will be overwritten. If you do have modification to the code you should make a copy of the files changed by you, updated the theme and make those changes again if the files where changed.
Also you can use child theme for some custom modifications: https://forum.tagdiv.com/child-theme-documentation/

Social Counter plugin should work well if you set it like this: https://forum.tagdiv.com/how-to-manage-the-social-counter/

I’m sorry I can’t recommend to you a plugin for share and like, because we did not tested any share plugins with the theme.
You can use also social share/like from the theme for posts: http://screencast.com/t/CZdU5kC8o
Result: http://screencast.com/t/xZcybeGvxqah

Also please follow our documentation: https://forum.tagdiv.com/newspaper-documentation/

Hope this helps!

Thanks!

Lucian
tagDiv Staff

Hi,

Unfortunately we haven’t tested the theme with that plugin so I can’t help you with that. You will need custom work for this so I suggest you get someone to help you with this as we cannot provide custom work at this time because we are working hard on updates, fixes, development and support. You can always hide a freelancer from sites like: http://studio.envato.com/ if you don’t know how to do it yourself.

Sorry for the inconvenience!
Thanks for the message!

Lucian
tagDiv Staff

Hi,

We know about this issue, we have it on our issue list and we will fix this in next theme update.
Sorry for the inconvenience!

Thanks for the message!

Alin [tagDiv]
tagDiv Staff

Hi,

You do not have to worry about that as updating the theme will not remove the settings you’ve chosen only
if you have customization/changes directly into to the theme’s files, these files will be overwritten. If you do have modification to the code you should make a copy of the files changed by you, updated the theme and make those changes again if the files where changed.

Also follow this guide for update and use ftp method: https://forum.tagdiv.com/how-to-update-the-theme/

Thanks!

Lucian
tagDiv Staff

Hi,

You can try to use the ‘td_post_theme_settings’ which is an array of values one of them 'td_post_template' which holds the post template, you can see how it’s used on the default post template in single.php file: http://screencast.com/t/9Q89dYNV9Q
You can also use print_r function to see the array of that variable which holds the td_post_theme_settings meta field.
If you don’t know how to do all of this I suggest you get some to helps you with this as you need custom work for this which we cannot offer at this time as we work hard on updates, fixes, developing and support.

Thanks

Lucian
tagDiv Staff

Hi,

When using the “homepage bg with or without the art list section” template the big slider which is added by default there displays posts from the featured category only, so you need to add posts to that category and the slider will also be updated.

Thanks

Alin [tagDiv]
tagDiv Staff

Hi,

Unfortunately there is no option to insert ads in the slide gallery, you will need custom modifications for that and it is not an easy task. You can get someone to help you with this as unfortunately we cannot offer custom work because we work hard on the development, updates, fixes and support. You can always get a freelancer from sites like: http://studio.envato.com/

Sorry for inconvenience!

Thanks!

Lucian
tagDiv Staff

Hi,

You can change it from here at the moment: http://screencast.com/t/dK7hKMaOM
I have also added this on our todo list and we will add this option in the translation panel also in the next updates.
Result: http://screencast.com/t/y1tSwD0qX87K

Thanks

krotkiewski
Participant
#0

Hello,

i just started making website on newspaper theme, i want to have confidence in future. How to start making changes on blog to safe all data when u relase theme update?

I have experience with another theme’s when updating some data is deleted or lost 🙁 so i want to ask right now on a starting moment to better know and make good movement for future 🙂

and by the way 1 more question: i do not especially like the social counter, i think it’s bugged, because i write facebook, twitter, instagram account and saw pinterest… 🙁

Can u recomend good social count plugin and plugin for post share & like?

Best Regards
Peter

Lucian
tagDiv Staff

Hi,

The breadcrumb error appears to the last breadcrumb which display the title of thew post and having a link on it is not needed: http://screencast.com/t/bgamS4GMT You can add it yourself if you like from here: http://screencast.com/t/dgai8lntFz
We will also investigate this and fix in the nest update.

Thanks for reporting this.

Lucian
tagDiv Staff

Hi,

This happens when you disable the post view option, meaning that deactivating the option to show the post count in posts, the theme also deactivated the 7 day post count as the view counter stops updating so it affect the 7 days also.
We know about this, we have it on our issues tracker list and we will fix this in the next update.
Sorry for the inconvenience!

Thanks

kerem
tagDiv Member

thanks for everyhing, but i wanted to update my theme version. if i update the theme , will i lose every thing in my site including posts that i added, authors, logos, categories etc… ?

http://i.hizliresim.com/JXVgyQ.png

Alin [tagDiv]
tagDiv Staff

Hi,

If your plugin is updated please make sure you do this right following this guide: https://forum.tagdiv.com/how-to-set-social-counter/ and also try this without any plugins active and empty cache.

Thanks!

Lucian
tagDiv Staff

Hi,

Connect via FTP an delete the plugin’s folder: http://screencast.com/t/nYdSwwrzUhkK then try to install the plugin according to this guide: https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Thanks

Pedro Ferreira
Participant
#0

Hi,

I’ve updated the theme and i’m using the style 3 post a lot more. In large articles i usually break pages but from page 2 on the featured image that i picked doesn’t appear, only the grey container with no photo inside. Why does this happen? How can i make the top image persist with each page break?

Thanks in advance

Vidzo
Participant
#0

Hi. I have reade in many topics that soon will be theme(newspaper) update with sticky sidebar like newsmag.
Can you plese say me when will be theme update with sticky sidebar like newsmag?

sailingchance
Participant
#0

I am confused. I am trying to install the plugin for the first time. I see it in the required plugin section in APPEARANCE/INSTALL PLUGINS – however when I try to install, I get an error saying the target directory already exists. I cannot delete the plugin and reinstall from here. I cannot activate or install from here.

I then tried to upload as the instructions direct in the forum suggest. I get the same message: target directory already exists. It thinks it is there, but it won’t let me install.

If I go to the theme plugin section, the plugin does not appear in either installed or activated. How do I install or update?

Thanks.

k24
tagDiv Member

Alin, thanks for the reply. I did figure out that the widget heading was related to the theme color but thank you for the CSS for the widget text.

About the list format. Here is a screenshot from the Visual side of the editor: https://s3-us-west-2.amazonaws.com/vbjusa/temp/listerror.png

Here is a screenshot from the text side of the editor: https://s3-us-west-2.amazonaws.com/vbjusa/temp/listerror2.png

Unrelated to the list I am seeing that after the update the image in the top block no longer fills the space: https://s3-us-west-2.amazonaws.com/vbjusa/temp/picnotfillingspace.png

Thanks for you help!

Alin [tagDiv]
tagDiv Staff

Hi,


@ShinAkuma5

Please test this without any plugins active and leave just Visual Composer plugin active and also empty cache then check again. Use the latest theme update(1.5) and the plugins that come with theme files.
Please follow this guide if you not using the latest theme update and use ftp method: https://forum.tagdiv.com/how-to-update-theme/
Provide your site URL.


@Ljubisa
B.
If you have the same issue please follow the instructions from above.
On block you have 3 types of pagination: http://screencast.com/t/RiVLSO2I

Also our documentation is helpful: https://forum.tagdiv.com/newsmag-documentation/

Thanks!

Alin [tagDiv]
tagDiv Staff

Hi,

After you updated the theme all your files were overwritten so you have to add 'sort'=>'random_posts' again to module_single.php like Lucian instructed to you above.

Thanks!

sailingchance
tagDiv Member

I am confused. I am trying to install the plugin for the first time. It is in the required plugin section in APPEARANCE/INSTALL PLUGINS – however when I try to install, I get an error saying the target directory already exists. I cannot delete the plugin and reinstall from here.

If I try to upload as the instructions direct, I get the same message: target directory already exists. It thinks it is there, but it wont let me install.

If I go to the theme plugin section, the plugin does not appear in either installed or activated. How do I install or update?

Thanks.

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