Hi, we use the Newspaper X theme for our gaming news website . Since the last theme update, we have been facing the following problems:
1. Our website is monetized by Google Ads. We can see them in Tagdiv composer, however some ads aren’t visible on the website, even after ad code was placed in the theme panel. This problem is only for the Desktop site, for mobile we are using mobile theme + amp which shows ads perfectly.
2. When we open a category page from the main menu, it always shows the latest posts on top, which shouldn’t happen.
The posts under review category don’t show up at all.
https://drive.google.com/file/d/1q7VSGWLkUaCdHMrBp7vneo1PdBY413JF/view?usp=sharing
https://drive.google.com/file/d/1iAe7aZmuP6zxIB7MZ1H8UY_SPbyf0CfE/view?usp=sharing
3. We are using the Magazine Pro template, and it came with some background images like the image in the footer. We have removed all those images however in the gtmetrix waterfall tab, for some posts we can see those images are loading even after they were removed.
Please help us in fixing these issues. Thanks in advance!
Thank you for your response and apologies for the insults. The update caused the site to crash, no short-codes are used. When the update happened the whole site “reset” meaning, the headers, footers, plugins, logo’s were all reset, gone! All the plugins were disabled. I had to re-activate all of them, upload the logos and other settings. That was the issue. It happened as soon as the theme was updated.
Hello,
After updating the website, the logo is gone. And I see the name of the theme.
How can i change chat? I have a default header (not customized cloud template).
Hi
Why would a plugin conflict cause this issue, and when the theme gets updated it continues to work (without me changing anything in the plugins) Again this issue happens when newspaper theme gets new version (i see in the panel message about new theme version) and i don’t update it immediately. I have a no way to test this, only to wait for the next theme update and try your solution.
ALso can you tell me what is the significance of this ajax call – https://potkrovlje.ba/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=10.3.9.1 – because its failure stops infinite scroll from working.
Hello, Where is the support???
Why did the web site crash, the theme broke after the update. What is going on????????????\
Why cant you make an update that works??
Hi,
My facebook count is not updated even after i reconnect the facebook account, clear cache, set the ID.
Please kindly advice. My website is https://madeinsingaporelah.com/
Please help.
Thanks,
Mervyn
Hi again i fixed it.
Solution is:
1. Go to Theme Panel and Update menu.
2. Downgrade your theme version and check all plugins installed.
3. Check your site is working succesfully?
4. Update to latest version and install al plugins.
5. Deactive plugins which are useless/you dont use.
6. Well done!
Hi, i have updated my theme and wordpress version with all plugins. But my design is broken.
http://www.aslibu.com is my url.
I created this site with Newspaper 7 version with WP Composer. I already try activate WP composer but it doesnt work.
Hi,
I’m using your pre-built ‘Construct’ site and the update to version 11 breaks the layout and does so even on your demo site. Please note the sticky header is pushed all the way to the right and the content container is no longer as wide as it used to be. As you can see in the demo site thumbnails, the ‘Construct’ site used to be the same width as the ‘Law Firm’ site. However, the ‘Law Firm’ site doesn’t use a sticky header and doesn’t seem to be effected by the update – see demo.
Given the number of complaints about the update, I thought the issues would be fixed by now, but as that hasn’t happened, please can you advise? I’ve tried updating automatically, as well as manually (theme and plugins), but this hasn’t made any difference. I’ve also read the threads regarding boxed and full width sites, but none of those fixes have worked either. As the issue exists on the demo site, I’m guessing it’s not my site/settings, so I’d be grateful if you could post a fix ASAP.
Many thanks.
Hi,
Whenever there is an update my previously saved elements I created specifically for my site is erased meaning I can’t quickly restore problems created by the update.
For instance I created a certain look for IG account on the bar, or a certain block look, or my grid. Every update has erased this meaning I now have to create them from scratch where it got damaged instead of just being able to quickly find my saved elements and replace them.
Can you please fix this issue so you do not erase our work with an update? It’s forcing me to not update at all and I don’t want to miss on new features in fear of the inconvenience of losing old work.
Any update????
Hi,
after the newest update some pages are broken, i.e. https://www.eronite.com/erotik-news-welt/geburtstage-pornostars/ or https://www.eronite.com/lexikon/lolita/
https://imgur.com/TEKwNeu
https://imgur.com/WYSNYsM
What happened?
Thank you in advance and best regards,
Luke
Hello!
Please make sure that your theme(version 11), plugins, Standard Pack plugin is updated and active, all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Thank you!
Hello, Gus
You don’t have to buy the theme to upgrade. Upgrades are lifetime free. You can freely upgrade using our guides: https://forum.tagdiv.com/how-to-update-the-theme-2/
I recommend that you update the theme on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the look of the website.
Before the update, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ using method B.
Also, please let us know about errors you have when you try to update the theme, also, please disable all extra plugins.
Thank you!
Hello!
Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed.
Thank you!
Hello @banana!
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello!
I tested on my end and the settings should reflect on the website.
Please make sure the setting is saved in theme panel.
Also, please make sure that your Standard Pack plugin is updated and active.
Thank you!
Hello!
Please make sure you have the latest update of the theme and plugins.
Try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello @banagnes86!
Please make sure you have the latest update and try to do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please start looking for a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello!
Please do the update and see the results because the file is moved from that location which you have that error.
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Thank you Anamaria,
This is what I did using method 2. But my whole site gone down when I did this. Then I deleted the new version from file manager and uploaded old files of version 8 and then my site went back alive.
Can I update to other version first and then do it slowly up to 11?
or any other option to upgrade?
Please help
Thank you
Amit
Hey,
I’m not sure what happened, but I updated some plugins today, and deactivated others (Elementor and WordPressBakery). Now my home page only shows the following message instead of the content that was on there before:
[tdc_zone type=”tdc_content”][vc_row][vc_column][td_block_18 category_id=”193″][td_block_8 custom_title=”Black History” category_id=”193″ sort=”oldest_posts” limit=”6″][td_flex_block_1 modules_on_row=”33.33333333%” limit=”3″ hide_audio=”yes” category_id=”9″ custom_title=”Opinion”][td_block_big_grid_5 category_id=”214″ td_grid_style=”td-grid-style-5″][td_block_5 category_id=”70″ custom_title=”Short Stories” limit=”3″][/vc_column][/vc_row][/tdc_zone]
The other pages are unaffected. When I attempted to make edits to the homepage through tagdiv composer (ie add back the missing columns), it did not resolve the issue.
Please help.
BY THE WAY, even though the Vimeo element did load and let me edit, when I added id’s, none showed.
I’m using youtube right now, but that’s my feedback on vimeo. I did the update, too.
Thanks.
jz
Hi there,
Getting an error on my site since yesterday. I think my web host was recently updated to the latest PHP version.
Error is:
Warning: A non-numeric value encountered in /home/customer/www/blueplanetsociety.org/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_block.php on line 997
Also wondering – how do I update to the latest version of the theme, as I am using version 7.6.1. Is there a special way to update it – I see no option to do that within WordPress.
Thanks
Hi PoliticaMagazine, I can not promise, but I think that it can be possible to create a video with the tagDiv shop plugin.
For the moment you can get some info from our presentations:
-> https://tagdiv.com/whats-new-newspaper-11-theme-update/
-> https://tagdiv.com/newspaper-theme-11-woocommerce-tagdiv-shop-plugin/
I hope this will help you!
Thank you!