Search Results for 'update'

Hello,

If you have an app id and security key for fb, our counter will not work. That is the old implementation of the theme. it was updated to the new implementation after the GDPR law.
Please update the theme and theme plugins by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello nuthavut,

Please update the WordPress and PHP version to be 7.0 or 7.1. Clear all the caches and check the results. Check your system status parameters to be correctly increased according to our guide here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hi,

That issue should be fixed in the latest theme version
– https://www.screencast.com/t/N6WsjJ3OSTZ
If you updated the theme and the theme plugins and there is still a problem please let us know. Otherwise update the theme first and check again
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Thanks

Hi,

The composer should update automatically, we constantly try to improve this process. However sometimes this still fails for some users and leaves the composer deactivated. After the theme update check if the composer is updated, if it is not update it manually. Sorry for the inconvenience.

Thanks

Hi,

I could take a look, provide a link to your website. There were no changes made to the mobile theme or default ad implementation in the latest update. Try to clear your cache or CDN if used, as well as browser cache.

Unfortunately a child theme is not update proof as well. There is no update proof way of altering the theme files. The css method is the only update proof one as you can place the css code in the theme panel and it will not get removed.

As an alternative you can use jquery the remove the code like so:

jQuery(document).ready(function(){
jQuery(".td-related-right").remove();
});

https://www.screencast.com/t/dnVIbhAKm

Thank you!

Hi,

First of all, if you use WPBakery page builder, deactivate the tagDiv composer plugin (it will be activated automatically after the theme is updated).
Update WPBakery as well, from the theme plugins folder. I tested the element you mention and it is working properly for me (WPBakery version 5.5.1)
– https://www.screencast.com/t/CQYgTbJCJr1
– https://www.screencast.com/t/ucPbPZAK2

Hello,

Please use this guide to update the plugins: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
if your ad keeps deleting widgets, then it probably contains special characters that break the wordpress widgets area. In this case, you can try the adrotate plugin and use adrotate shortcodes for implementing the special type of ads you use

Thank you!

Hello,

Theme version 8.7.2 – you need 8.8 at least for the counters to work properly due to the recent GDPR changes made to the social networks.
Please update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you update plugins as well (also mentioned in the guide).

Thank you!