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lovizta
Participant
#0

When sharing news posts on platforms like Facebook or WhatsApp, the featured images are not being pulled or displayed in the link preview. This issue is affecting the appearance and engagement of shared posts. Please investigate and resolve the problem as soon as possible.

Meragujarat.in

opinandosinanestesia
tagDiv Member

Finally, we settled on this template: https://opinandosinanestesia.es/wp-content/uploads/2026/05/whatsapp-image-2026-05-30-at-02.39.30.jpeg

However, I have several questions, which I’ve listed below:

1. I need to change the font for the team names and the “call to action.” How do I do this?

2. Within the call to action, how do I change the background color of “next”?

Thanks!

#0

This is a Tagdiv Composer block.

https://opinandosinanestesia.es/wp-content/uploads/2026/05/whatsapp-image-2026-05-19-at-18.37.34.jpeg

How can I convert this into a page that appears in the Cloud Library? How do I link that page to the corresponding posts, selected by category, within this same space?

Thanks!

photograph - topic
#0

How can I make the photograph appear above the post title?

https://opinandosinanestesia.es/wp-content/uploads/2026/05/whatsapp-image-2026-05-17-at-18.54.54.jpeg

¡Thanks!

#0

How can I modify this structure to make it look good from an aesthetic point of view?

https://opinandosinanestesia.es/wp-content/uploads/2026/05/whatsapp-image-2026-05-17-at-17.40.12.jpeg

Thanks!

Simion C.
tagDiv Staff

Normally the theme doesn’t interfere with the sharing part in any way. It’s all handled by the SEO plugin used to load the required meta tags https://prnt.sc/C5m0QQLzuiVV If those meta tags are loaded the sharing across all socials usually works fine.

I tested a post from your website with the Facebook debugger, it looks fine https://prnt.sc/M_eXLdN7NArv

I tested sharing directly from the website, it looks fine https://prnt.sc/T7RtR0AlnbFB

I tested sharing on WhatsApp, looks fine https://prnt.sc/f-8Sk4fPSUkZ

From what I see it appears to be working correctly.

Thank you!

MEGnews
Participant
#0

We still use the prebuild version of NEWS HUB PRO, but the sharers for Facebook and WhatsApp don’t work correct.
https://megnews.de/ukraine-is-pushing-for-eu-membership-but-what-are-the-real-chances/
In WhatsApp the Homepage-Icon appears instead of the picture of the article
In Facebook either the text nor the picture appears.

degelcreatives
tagDiv Member

If available now tell me contact me whatsapp +967737179171 i will send you my account and password Then Fix The Issue By Your Self

#0

We’ve changed the category name for this section. It used to be “health” and now it’s “hantavirus”.

https://opinandosinanestesia.es/wp-content/uploads/2026/05/whatsapp-image-2026-05-07-at-12.37.46.jpeg

Why does it still appear as “health” when I search the entries menu and they all appear as “hantavirus”?

Thanks!

#0

After updating to the latest version that arrived today, I encountered this problem on the homepage.
https://opinandosinanestesia.es/wp-content/uploads/2026/05/whatsapp-image-2026-05-06-at-17.55.34.jpeg

I’ve tried to resolve it. How can I add the new social media block?

Thanks!

#0

I just noticed that the footer in the mobile version looks like this: https://opinandosinanestesia.es/wp-content/uploads/2026/04/whatsapp-image-2026-04-24-at-20.45.05-scaled.jpeg

How can I get the footer to display correctly?

Thanks!

Marconi
Participant
#0

Hello, I need help cleaning a license domain list.

I have a valid Newspaper license that should be used ONLY for my real website:

roiasmilgrauoffroad.com.br

But Hostinger automatically created a temporary domain during setup:

blue-mallard-749296.hostingersite.com

This temporary domain was automatically attached to my Newspaper license, and now I cannot remove it myself because the “Unassign” button is locked until 2026.

Because of this, OpenGraph previews and social images are being mixed incorrectly and the wrong preview is showing when posting links on WhatsApp.

Please remove this temporary domain from my license, so it stays assigned ONLY to:

roiasmilgrauoffroad.com.br

Thank you!

Farid
Participant
#0

Hello. I have a problem. In the SOCIAL NETWORKS section for social sharing, only 6 options appear. WhatsApp, Telegram, Facebook, and other popular platforms are missing. How can I add them? https://imgur.com/a/HtnbNaU

degelcreatives
tagDiv Member

Thank you, that works fine, let me ask one more, as the image below how can i remove this button says ( exit mobile version )
https://www.maslaxcabletv.com/wp-content/uploads/2025/11/WhatsApp-Image-2025-11-29-at-6.50.05-PM.jpeg

NB: the image is cropped mobile phone screenshot.

Tala
tagDiv Member

Hello tagDiv Support Team,

We have encountered the same issue described here.

On our Russian version of the website (using the Newspaper theme), everything works correctly — all standard social share icons (Facebook, Twitter (X), LinkedIn, Pinterest, WhatsApp, Telegram, etc.) are visible and configurable under Theme Panel → Social Share.

However, on our Kazakh version of the website — which uses the exact same Newspaper theme version and identical configuration — only uncommon networks appear (Naver, Kakao, Gettr, Koo, Flipboard, etc.), while all major ones are missing.

✅ Both sites use separate WordPress installations and separate databases,
✅ The Newspaper theme version is identical on both,
✅ Cache has been cleared, and settings re-saved multiple times.

Could you please confirm whether this issue still persists in the latest release, or if there’s a manual fix available before the next update?

Thank you very much for your help!

Best regards,
Eurasia24 Media Team
https://eurasia24.media

https://qaz.eurasia24.media

Erol Korkmaz
Participant
#0

Hello Support Team,

I am using the Newspaper Theme and noticed a problem with the social share settings.
In the Theme Panel → Social Share section, only unusual networks are shown (e.g. Naver, Kakao, Gettr, Koo, Flipboard), while the common ones such as Facebook, LinkedIn, Twitter (X), Pinterest etc. are missing.

Steps already taken:

Cleared cache and refreshed

Saved the settings again

Disabled/reenabled Social Share option

Unfortunately, the standard networks still do not appear in the list.

Question:
Is this a bug in the current version of the theme, or is there a setting I might have missed? How can I enable the regular social share buttons (Facebook, LinkedIn, Twitter, Pinterest, WhatsApp, etc.) so that they are available in the backend and visible on the frontend?

Thank you very much for your help.

Best regards,
Erol Korkmaz

nicht alle social share

thalesbrandao
Participant
open graph - topic
#0

I’m experiencing some issues with sharing our content via social media (Open Graph).
Could you advise us on how to improve it—either with a plugin or internal configuration of the Newsmag theme—for better performance? Below is an image of an issue when sharing via WhatsApp.

View post on imgur.com

thanks

SVPrasad
Participant
#0

Dear [Theme Support Team / Developer Name],

I’m currently using your theme on my website and I’ve encountered an issue with the social sharing options. The theme’s social sharing buttons are not displaying the major platforms like WhatsApp, Telegram, Instagram, Facebook, or Twitter.

Under the Theme Panel > Social / APIs > Social Networks, I can only see a limited list such as Naver, Flipboard, Copy URL, Kakao, Gettr, and Koo. These platforms are not widely used by my audience, and I require the ability to enable more common and widely used networks.

Issue Summary:

Required platforms not visible: WhatsApp, Telegram, Instagram, Facebook, Twitter

Currently available: Naver, Flipboard, Kakao, Gettr, Koo, etc.

Theme panel checked: Yes, under Social Networks/API section

Could you please advise how to enable the missing platforms or if any plugin/additional configuration is needed? If this is a limitation, kindly let me know if there’s a workaround or plan to support more social media networks in upcoming updates.

RENATO
tagDiv Member

@felipeNunes estou sem Whatsapp no momento, mais salvei aqui seu link, assim arrumar meu celular te chamo. abraço

joseboto
Participant
#0

Dear TagDiv Support Team,

I’m currently using the latest version of the Newspaper theme for my editorial website project, and I’ve encountered an issue regarding the Social Share functionality.

Under Theme Panel > Social Networks, only a limited selection of platforms is available — such as Koo, Naver, Kakao, Flipboard, Gettr, and Copy URL. However, major platforms like Facebook, X (Twitter), WhatsApp, LinkedIn, and Email are completely missing from the list, and I’m unable to activate or reorder them.

This issue appeared recently. These platforms were previously visible and functional. So far, I have tried the following steps:

Cleared all cache (browser, WordPress cache plugins, and CDN)

Deactivated all third-party plugins

Reinstalled the theme from the official ThemeForest package

Tested on different browsers and devices

Despite these actions, the issue persists. Could you please assist in restoring the full set of social networks in the Theme Panel or advise on how to resolve this limitation?

Best regards,
José Boto

Atlanthika
Participant
#0

Boa noite tudo bem, já verifiquei as recomendações para aparececer as imagens no compartilhamento dos posts no whatsapp. Ainda não aparecem. Instalei o plugin YOAST SEO, mas não possui esta recomendação, só ativando o premium.
Gostaria de saber como proceder, pois atualmente só compartilho com texto sem foto somente no whatsapp.
Comprei o tema para produção, mas como o whatsapp não funciona direito, fiquei na dúvida se vai funcionar normalmente no site sem outras configurações de plugins premium.
Obrigado pela atenção.

David
tagDiv Member

Hi,

The code in the current version seems to be slightly different from the one provided in the screenshort earlier in this tread. It seems like that just changing the “>” direction won’t do the trick with the current theme version. Is there anything else that needs to be changed? This is the current code (before changing the direction of the “>”)

// Update TO version 8.6 - add social networks.
// @since 14.12.2017
if ( empty($social_drag_and_drop) && ( version_compare($td_db_version, '8.6', '<') || TD_DEPLOY_MODE == 'dev' ) ) {
td_options::update_array('td_social_drag_and_drop', array (
'facebook' => true,
'twitter' => true,
'pinterest' => true,
'whatsapp' => true,
'linkedin' => '',
'reddit' => '',
'mail' => '',
'print' => '',
'tumblr' => '',
'telegram' => '',
'stumbleupon' => '',
'vk' => '',
'digg' => '',
'line' => '',
'viber' => '',
'naver' => '',
'flipboard' => '',
'kakao' => '',
'gettr' => '',
'koo' => '',
'copy_url' => ''
));

$update_social_drag_and_drop_option = true;
}

Thanks!

mariospavlou
tagDiv Member

Hello,

I can see only those https://tinyurl.com/2bwsgajb socials.

I am using the latest version of the theme 12.7.1 so the code in td_first_install.php is slightly different from that you have shared. I prefer to implement the solution on my own as I plan to purchase more licenses for new projects and I want to know how to fix it

if ( empty($social_drag_and_drop) && ( version_compare($td_db_version, '8.6', '<') || TD_DEPLOY_MODE == 'dev' ) ) {
td_options::update_array('td_social_drag_and_drop', array (
'facebook' => true,
'twitter' => true,
'pinterest' => true,
'whatsapp' => true,
'linkedin' => '',
'reddit' => '',
'mail' => '',
'print' => '',
'tumblr' => '',
'telegram' => '',
'stumbleupon' => '',
'vk' => '',
'digg' => '',
'line' => '',
'viber' => '',
'naver' => '',
'flipboard' => '',
'kakao' => '',
'gettr' => '',
'koo' => '',
'copy_url' => ''
));

$update_social_drag_and_drop_option = true;
}

Hamet
Participant
accursi
tagDiv Member

Good morning Simion (Simone)!
This is the situation…

TOPBAR BACK TO TOP ON:

Mac from Safari and Chrome, Edge, Firefox.
Also with McOS Catalina and iPad.
Mac from Safari and Edge

See this..
https://assets.cagliaripad.it/wp-content/uploads/2025/03/12121052/Immagine-WhatsApp-2025-03-11-ore-11.32.42_86bb3d38.jpg

Many many thanks!
M

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