- NewsmagSharing buttons
I did exactly what you instructed, corrected throughout the site, however, now a strange image appears in the Thumbs of posts on Facebook and Whatsapp.
https://snipboard.io/a7oDpL.jpg
I have two more Issues.
1. Posts showing website logo Instead of featured image when shared on WhatsApp and other socials.
2. I’m not able to replace images from imported TagDiv page templates.
The images are zoomed and blurry.
Can that be handled here or I have to create another ticket
Thank you for your reply.
Follow your step,
– tagDiv mobile theme > Turn off
– Official AMP for WP > no change, keep turn on

But the result is not as expected. The logo is back, but the theme is lost.
Refer below image, you may find that the composition and featured photos is lost.
‘
p.s. In last, I turn on “tagDiv mobile theme” back.
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This reply was modified 3 years by
Man Kam.

plx refer above image, you may find that the cloud templates header have not used.
The situation A is that, when I click the result in search engine Google
– if using mobile, the cloud templates header would not used (refer above image)
– if using PC, the cloud templates header will be used
The situation B is that, when I click the result in social megia (e.g. FB page)
– for PC & mobile, the cloud templates header will be used
Thus, my questions is why the cloud templates header for mob version will lose in search engine?

Thank you for your reply. Following above answer, I have try few time. But cannot re-build above style.
Is it possible to advise for me? Which parts I need to adjust?
p.s. ignore the logo
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This reply was modified 3 years by
Man Kam.
Hello @theheritagelab!
This is not possible at the moment. -> “I would like to have users login via WhatsApp / Google.”
Unfortunately, we do not have all functions in our theme in order to achieve this.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/ and they can fully help you.
Thank you for understanding!
Hi,
I am trying to invite selected readers to “sign up” on our website. The idea is that once they log in, they can “bookmark” articles, participate in forum discussions and ‘request resources’.
There is no payment feature or anything and our site does not currently have the sign up /login function.
Could you please suggest how I may move forward on both the bookmarking articles part as well as user management?
I would like to have users login via WhatsApp / Google.
Also, currently I have a plugin ProfilePress but deleting it removes our author avatars. What is a work around for this using a TagDiv solution?
Hi,
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/featured-image-not-showing-in-whatsapp-share/
https://wordpress.org/support/topic/featured-image-is-not-showing-when-shared-via-whatsapp/
https://wordpress.org/support/topic/featured-image-not-showing-up-on-whatsapp/
https://theme.co/forum/t/whatsapp-share-thumbnail-not-showing/52140/5
Thank you!
Hi Anamaria, thank you once again for ALL your help. We’re unifying our content website with our subdomain (which is currently Newspaper), and making it all in Newspaper (yay!), so countless issues are appearing.
Our content website is: https://www.justrealmoms.com.br
Our subdomain we use Newspaper is: https://guia.justrealmoms.com.br
So, what is happening now is: We now have TWO types of Post Formats we have to create:
1) Normal Blog Posts (for the content website/blog)
2) Pages of Suppliers part our our Supplier’s Guide with a curation of brands – which is created as a type of Blog Post
Once again, this Supplier’s Guide is what we’ve created using Newspaper (https://guia.justrealmoms.com.br).
The Supplier’s Page have specific fields and functionalities we need. Here is a page for your reference: https://guia.justrealmoms.com.br/mooui.
It has:
1) A right sidebar where each supplier has their contact infos (WhatsApp, Email, Social Channels, embedded Map)
2) The body – where we create as a normal Post (since we need to use Yoast, the filters, categories, etc)
3) A left sidebar with more general infos from the website.
We’ve created a copy of the website and we’re working on it: https://r22.861.myftpupload.com.
The issue is that for the Supplier’s Pages we had to create a new Taxonomy, since we needed it to be featured separately and differently on the website (ex: on the homepage) – here we used Post Loops for the Blog Posts (where there is NO FILTER option), and for the Suppliers Flex Block 1 (where there is filter and we also identified the Post Type as “Guia” (where all Supplier’s Guide pages/posts are set as, separated from the normal Blog posts).
So, the current problem is ONLY when we need to create the Supplier’s Page for each brand. They are all created currently here: https://guia.justrealmoms.com.br, BUT when we copied them to https://r22.861.myftpupload.com where we’re unifying both BLOG SITE + SUPPLIER’S SITE, it LOST the RIGHT SIDEBAR.
Remembering, we had to create a new Taxonomy. For EACH Supplier (on the current website – https://guia.justrealmoms.com.br), we had to create a separate Cloud Template, so each one would have their own set of contact infos on the Right Sidebar – SUPER IMPORTANT FUNCTIONALITY. And also for the SINGLE BACKGROUND IMAGE, if I’m not mistaken since each one has a different header image.
In the Cloud Templates, there are SINGLE TEMPLATES, which is what we used for each Supplier’s page. BUT, since we had to create a new Taxonomy to separate Blog Posts from Supplier Posts/Pages, we can’t now create a SINGLE TEMPLATES in Taxonomy.
So, the RightSide bar which is the most crucial information we need in the page – and in the mobile format it’s supposed to appear first – can’t be created and edited in TagDiv anymore.
Sorry for the MASSIVE text, but this is hard to explain, so I tried to be very detailed.
Also, do you guys offer Zoom assistance – even if it’s paid?
Thank you and keen to hear from you on this, as it’s probably the most importante feature on the website for UX.
Kindly have look at these screenshots:
https://www.mediafire.com/view/9ox6dt3fnpdehc2/WhatsApp_Image_2022-12-09_at_11.56.34_PM.jpeg/file
https://www.mediafire.com/view/74q397lf1nzp8dh/WhatsApp_Image_2022-12-09_at_11.56.27_PM.jpeg/file
https://www.mediafire.com/view/42e4r2tglc4wt9r/WhatsApp_Image_2022-12-09_at_11.56.27_PM-2.jpeg/file
I think there’s something strange about social media profile logos, namely for website logo URLs and WA. Why whatsapp and website have the same logo? I hope the developer replaces it because it looks really weird.
One more thing, I hope you guys add a logo URL for LINE social media because it doesn’t.
Thank You.
Two little errors that I think may be bugs:
-
The “Website” element gets the WhatsApp icon.
The “RSS” icon does not appear when element has URL.
Dear Sir,
We are experiencing a problem with the mobile page. Sometimes it shows large fonts with letters that could not be read. Usually, after refreshing of page, everything is ok.
Please find a link with an example screenshot.
We don’t use any caching on WordPress. We are using Cloudflare protection and their caching.
https://mina.news/wp-content/uploads/2022/10/WhatsApp-Image-2022-10-25-at-4.53.45-PM-1.jpeg
We are using only mobile without AMP version!
Please advice us how to overcam this issue.
Hello sir I am unable to pass core web vitals tried every possible solution having 90+ speed but still it shows failed.
I know there is 28 days average and it should be noted that search console data of core web vitals updated daily.
I am on fast server and having high speed.
But still unable to pass core web vitals.
I have applied cdn tried every possible solution provided by them but no luck
PSI link is attached you can check my site speed I don’t know how can I pass.
Here is the url : https://pagespeed.web.dev/report?url=https%3A%2F%2Fmyelectricsparks.com%2Fwhatsapp-has-released-a-new-stable-update-for-ios-users-called-emoji-update%2F&hl=en
Hello @bamsfoldigital !
Sorry. Check those links:
https://wordpress.org/support/topic/featured-image-is-not-showing-when-shared-via-whatsapp/
https://wordpress.org/support/topic/featured-image-not-showing-up-on-whatsapp/
https://theme.co/forum/t/whatsapp-share-thumbnail-not-showing/52140/5
Thank you!
I am facing problems with social media sharing like FB, WhatsApp, and Instagram. The main problem is that when I am sharing any post that cant show a featured image on any platform.
The link https://stackify.dev/308878-provide-an-image-for-whatsapp-link-sharing is not opening ,and I have used other browsers as well, Maybe something is wrong with the link. Kindly help me with this
Hello @Bamsfoldigital !
This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/featured-image-not-showing-in-whatsapp-share/
Thank you!
Good day newspaper Team members
Whenever we share our posts and articles on whatsapp, the featured images doesn’t display with the shared post, its only the links that are being shared, How can we resolve this please. The site is http://www.dailyfocus247.com.
Thanks in anticipation for your feedback.
Hello,
I activated it with newspaper> plugins> tagdiv cloud library. Then I checked that it is active in the ‘plugins’ section. However the tagdiv cloud library is not displayed. What should I do? Please help.
Yours truly
Hi,
When sharing a link on WhatsApp, Twitter or other social network, the thumbnail does not appear.
Can you help me with this? Any settings in Newspaper or some extra plugin?
Look:


I noticed that the featured image is not shown when a post is shared on social media (WhatsApp, Viber, etc.). How to fix this?
Hello,
It will help a lot if you can share with as a link were we can make some tests with the WhatsApp share, in this way we’ll be able to see what is happening.
Thank you!
Hi!
Thank you for your reply…
I deal with whatsapp and SEO integration on many sites so I’ve been through the trivial issues like image size and the presence of “og:” tags. And this wasn’t a problem until we updated to Newsmag 4 version. Coincidentally, in the same update we migrated the wordpress library to external storage (AWS). So we blame the problem on AWS. However, even after testing other storages (Azure, Google) and finally returning the images to our server, the problem persists.
Regards
Hi,
There can be other cases why WhatsApp doesn’t share the post correctly. The rest of the socials all have debugging tools, WhatsApp does not. Normally the issue is with the size of the images, in case the image is not displayed when sharing. But there can be other issues.
I checked a post from the website, Facebook sees the image
https://i.imgur.com/K4q8UPv.png
Twitter as well https://i.imgur.com/h8Pqyt4.png
But trying it with WhatsApp, there is no image when sharing this post.
The og image meta tag is in the page https://i.imgur.com/WbzC5kO.png
And it is not too large. All the other socials use it, besides WhatsApp. I cannot explain why this happens however. The theme would have nothing to do with the sharing. Yoast loads the og meta tags, and the socials use them.
I had a similar case recently, everything was in order on the website, same as here, but still the WhatsApp share would not work consistently. For some posts it worked and for others it did not. I tried various suggestions found online https://stackoverflow.com/questions/19778620/provide-an-image-for-whatsapp-link-sharing And I tried with a default WordPress theme as well.
But no definite solution was found so far. If I would have a solution, I would gladly provide it.
Thank you!