After update site is broken

Posted in: Newspaper
Post count: 69

i have tired to updated the latest version of wordpress theme and then my website is borken. still i have done from my bakcup.
i tried both cpanel and wordpress dashboard please see the picture below for better understand .
https://imgur.com/undefined
https://imgur.com/undefined
site url: https://whatson.guide/

Post count: 27744

Hello,

Unfortunately, the screenshots don’t work https://i.imgur.com/Wyi842L.png
If you had shortcodes on the pages, please make sure you have updated and activated the tagDiv Standard pack from version 10.4, this plugin is no longer required because the new demos are using cloud templates.
Also, I saw you use WP Bakery. This plugin is a conflict between tagDiv Composer/tagDiv Cloud Template which is why I recommend you to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Post count: 69

i have tired to updated the latest version of wordpress theme and then my website is borken. still i have done from my bakcup.
i tried both cpanel and wordpress dashboard please see the picture below for better understand .

https://imgur.com/Pu8yjrN
https://imgur.com/rLrxR2V

Post count: 69

also see that there is no update setting on my site
https://imgur.com/kFl4Ds9

Post count: 27744

Hello,

Please hit the “Check for update” button and after notification with the new updates will appear.
Also, please check the console when you are in Theme Panel, and see if you have an error.
Also, please check this article on how you can update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Post count: 69

if i install the update version then i got those error
https://imgur.com/Pu8yjrN
https://imgur.com/rLrxR2V

how can solve this one

Post count: 27744

Hello,

Please do a test using only tagDiv plugins, clear all cache and see if the problem persists.

Let me know the results!

Thank you!

Post count: 69

hi i got the problem. the problem coming from tagDiv Standard Pack plugin and the cloudlibrary not working here

Post count: 69

and now getting this problem please see the screensot> https://imgur.com/IP9H7yg
cloud library problem

Post count: 69

hi update done. working fine now. but the problem is now when i share any post from website https://whatson.guide to any social media like see the screenshot> https://imgur.com/9Sfur4z

Post count: 27744

Hello,

Please check if you set it correctly as in our share guide https://forum.tagdiv.com/facebook-share/ because it seems to me that something is wrong with the settings made. https://wordpress.org/support/topic/the-ogimage-property-should-be-explicitly-provided-4/

Thank you!

Post count: 69

alright the problem solved.
but today i have updated latest version 11.3.2 and my server getting high load after update the theme

Post count: 35449

Hi artsetsu, can you please provide some more details about the “server getting high load after update the theme” also some screenshots will help a lot.
Thank you for your understanding!

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