Good morning, I need some help. My website, https://bluebonnetnews.com, is struggling since the new theme was installed. The AMP and mobile themes are not working properly. The AMP seems to cause my pages to look wrong, particularly in an Edge browser. I have attached this screen grab to show you. The picture on the left is what happens to the site after I post each and every post. I have to manually deactivate and reactivate the AMP plug-in to fix the problem. Also the mobile version of the site needs to look like the front page of the website (the photo on the right, or at least something remotely like it). The mobile version looks mostly normal when the mobile theme is not activated; however, the photos are then missing. The sidebars are also not showing up in the mobile version and I need that fixed.
Here is the link:
Hi,
When the mobile version is displaying on desktop as in your screenshot, then the problem is from a cache plugin, because you are using the mobile theme plugin, the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop. We recommend to use WP Super Cache plugin with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
And yes, if you want to have the same layout for mobile version, do not use the mobile theme plugin or use it but only for amp -> https://i.imgur.com/rpyGetE.png
Thank you!
My site is hosted through WordPress.com and the Happiness Engineer said that the plug-in you suggested is not allowed because WordPress.com has built-in caching. What’s the solution?
https://wordpress.com/support/incompatible-plugins/#caching-plugins
They said to share that list with you.
Here’s what else they said, “I’m not sure what you mean exactly. Why is the developer saying you need to install a caching plugin? Since we have built in caching, I’m not sure why they’d tell you do that.”
Also, if I disable the mobile theme plug-in, the photos with stories won’t load.
And there is still the issue of the AMP settings having to be reset after each and every post I make. Why is that happening?
So I figured out the solution. Some of your suggestions worked. I turned off the mobile theme. I couldn’t use the plug-in suggested because it’s incompatible with WordPress.com. Instead, I turned off some features in the AMP plug-in. The pages might load slightly slower but all the content is there. It would be great if the next mobile theme would allow us to keep our desktop theme intact, or at least give us that option! Newspaper 9 didn’t seem to have this problem and worked perfectly for the most part. Thanks for a great theme. I hope to not experience any more errors until next year’s update. <Gulp>
I’m glad that you could find a workaround, indeed there will be soon an update that will improve the mobile version and will have more options and features.
Thank you!
Please make sure the mobile version includes sidebars and ads. Otherwise, what’s the point? We have to monetize these websites. This morning I am having trouble with feeds on Facebook but I am not sure yet if that is a Facebook issue or a Newspaper issue.
Hi,
If you want you can have the sidebar on mobile version using the responsive version, also the ads can be display on mobile theme using these settings -> https://i.imgur.com/T1x3def.png
I’m sure that there will be more options and it will be more flexible.
As for the problems you are facing, if you want I can take a look to it, just let me know what is exactly the problem and provide me a link where I can inspect it.
Thank you!
